Jobs at Optro

Own sales strategy and analytics planning, including ARR and pipeline targets, quota setting, territory design, headcount and capacity modeling, forecasting, dashboards, KPI reporting, and productivity analysis. Partner with GTM and Finance leaders to turn complex data into actionable recommendations, standardize metrics, improve data quality and automation, and develop AI-enabled tools. Mentor analysts and establish analytical rigor across the team.

Senior Commercial Counsel will independently lead legal negotiations for enterprise and strategic customer deals, advising on subscription, data processing, partner, and vendor agreements. The role supports sales and internal stakeholders, manages the contract lifecycle from NDA through signature, and helps improve contracting processes as the company scales. Responsibilities require handling multiple concurrent transactions, collaborating cross-functionally, and providing practical legal guidance in a fast-paced SaaS environment.

Build and own commercial data models in Snowflake and dbt for ARR, bookings, pipeline, account scoring, ICP fit, upsell, and whitespace analysis. Establish semantic layers, governance, documentation, testing, monitoring, and CI/CD practices. Partner with Sales, Marketing, Finance, and enterprise data teams to deliver trusted self-service analytics, improve data infrastructure, and develop AI-powered automation. This senior individual contributor will own the roadmap and mentor analysts on data modeling and dbt.

Own the technical architecture, configuration, integrations, security, reporting, and data integrity of Workday HCM and Payroll. Partner with HR, Finance, and IT to translate requirements into scalable solutions, manage consultants, and lead HCM and Payroll projects through design, testing, deployment, and hypercare. Improve HR processes through automation, technology research, and industry insights while ensuring compliance and effective administration of sensitive employee data.

Leads partner enablement, delivery readiness, and account ownership across EMEA, MENA, and APAC. The role develops training plans, supports partner Centres of Excellence, tracks capability milestones, manages escalations, advises on implementations, and collaborates with Sales, Alliances, Solutions, Services, and Product. It also drives process improvements, prepares executive updates, and supports partner progression toward delivery self-sufficiency.

Own and optimize the marketing technology stack, particularly Marketo and its Salesforce integration. Manage lead lifecycle, scoring, nurture programs, email operations, attribution, tracking, data quality, integrations, and campaign governance. Troubleshoot system issues, document processes, direct an external agency, partner with Demand Gen, Events, and Sales, and apply AI to marketing automation and quality assurance.

Sell Optro’s AI-powered GRC SaaS platform to large public and private organizations. Responsibilities include full-cycle enterprise sales, territory and pipeline development, cross-sell and net-new acquisition, executive engagement, product demonstrations, complex deal strategy, partner ecosystem development, and collaboration with SDR, solutions, implementation, and customer success teams. The role requires 25–30% travel for client, partner, and industry events.

Owns marketing analytics and measurement across campaigns, channels, attribution, funnels, pipeline forecasting, and ROI. Builds AI and machine-learning solutions for propensity scoring, forecasting, anomaly detection, and automated insights. Maintains dashboards and marketing data infrastructure, partners with Marketing Operations, Demand Generation, Sales Operations, Finance, and Data Engineering, and delivers executive-level recommendations. Mentors analysts and establishes standards for responsible, accurate, and actionable marketing analysis.

Partners with leaders and employees across Customer Advisory Services, Finance, and Legal to align people strategy with business goals. Advises on performance and talent reviews, compensation, employee relations, career development, leadership coaching, organizational design, headcount planning, and performance management. Uses people metrics to guide talent strategies, supports organizational change, and fosters an inclusive, high-performing culture in a scaling SaaS company.

Lead strategic initiatives across international market expansion and FedRAMP Moderate authorization. Develop global GTM and operational playbooks, coordinate cross-functional teams, track regional performance, manage 3PAO assessment workstreams, align authorization milestones with public-sector GTM strategy, and provide executive updates. The role requires strong synthesis, project management, stakeholder influence, and experience delivering complex initiatives in technology or B2B SaaS environments.

Provide Tier 1 technical support to SaaS clients through email, chat, and video sessions. Diagnose product issues, explain platform functionality, collaborate with engineering and product teams on escalations, use AI tools and knowledge bases to improve response efficiency, and identify customer feedback trends that can enhance the user experience.

Own enterprise sales in Japan by building territory plans, generating pipeline, managing full-cycle deals, and winning new customers. Develop relationships with senior stakeholders across audit, risk, finance, IT, and procurement; deliver business cases, demos, and proposals with technical teams; navigate Japanese buying processes; expand existing accounts; partner with advisory firms; and maintain accurate MEDDPICC forecasts and CRM records.

Lead end-to-end B2B SaaS demand generation strategy and integrated campaigns across paid media, content, email, webinars, events, direct mail, and sales development. Own pipeline generation, campaign performance, attribution, ROI, forecasting, segmentation, personalization, and optimization. Partner with Product Marketing, Sales, Marketing Operations, and other GTM teams, present insights to leadership, mentor junior marketers, and scale effective programs.

Leads product marketing for Optro’s GRC portfolio, including team management, market strategy, positioning, messaging, launches, sales enablement, campaigns, and cross-functional go-to-market planning. Defines the company’s narrative for agentic AI in audit, risk, and compliance, partners with product and sales leadership, and reports business insights to executives to accelerate growth.

Owns customer- and developer-facing technical content for a B2B SaaS platform. Responsibilities include drafting, editing, publishing, and maintaining documentation; improving information architecture, terminology, style guides, templates, and contribution workflows; collaborating with Product, Engineering, Design, Marketing, and Support; and building an AI-assisted, scalable content workflow. The role requires strong technical writing, process improvement, CMS and knowledge base experience, and ownership of content quality and publication cadence.

Manage APAC customer relationships, drive product adoption, retention, and account expansion. Partner with Sales and internal teams, deliver customer training, resolve issues, gather regional feedback, and advocate for product improvements. The role requires executive engagement, independent regional team building, and supporting customers across time zones, with primary coordination in Singapore Standard Time.

Build and launch marketing campaigns, emails, landing pages, and forms in Marketo and related tools. Triage requests, manage the marketing operations calendar, coordinate stakeholders, execute QA, maintain data hygiene, document processes, and support go-to-market projects. The role ensures accurate, on-time campaign delivery and governs email build standards while communicating timelines and trade-offs across teams.

Senior Commercial Counsel will independently lead enterprise customer negotiations and advise on subscription, data processing, partner, and vendor agreements. The role supports East Coast sales teams, manages contracts through the full lifecycle, collaborates with internal stakeholders, and helps streamline contracting processes as the SaaS company scales.

Provide Tier 1 technical support to SaaS clients through email, chat, and video sessions. Diagnose product issues, explain platform functionality, collaborate with engineering and product teams on escalations, use AI tools and knowledge bases to improve response efficiency, and identify feedback trends that enhance the customer experience. The role requires advanced German and English, residence in Warsaw or Krakow, and weekday EMEA shift availability.

Serve as chief of staff to senior sales leadership, establish GTM cadence, optimize sales processes, analyze performance, lead territory and forecast planning, maintain CRM and revenue systems, and align cross-functional stakeholders to drive sales efficiency and growth.