Jobs at Optro

Supports end-to-end marketing event execution, including venue research, vendor coordination, budget support, email coordination, timeline management, shipping marketing materials, reporting, and cross-functional collaboration. The role also contributes to event marketing strategy and brand initiatives while managing multiple projects. Travel of 15–20% and occasional weekend or after-hours work may be required.

Provides Level 2 service desk support by resolving complex incidents across operating systems, mobile devices, SaaS applications, identity platforms, networking, and collaboration tools. Supports executives and VIP users, manages knowledge base content, hardware inventory, provisioning, and refresh programs. Partners with security and engineering teams, improves service desk processes and automation, contributes to IT projects, and participates in occasional on-call and event support.

Owns strategic enterprise accounts, driving net-new business, cross-sell, and upsell opportunities for AuditBoard’s GRC SaaS platform. Responsibilities include territory and account planning, full-cycle sales, executive relationship management, product demonstrations, business-case development, partner ecosystem growth, and collaboration with SDR, solutions engineering, implementation, and customer success teams. The role targets complex organizations, requires enterprise SaaS sales expertise, and involves 25–30% travel.

Leads a team of 5–7 Account Executives selling enterprise B2B SaaS to commercial customers across EMEA. Responsibilities include recruiting and coaching sales talent, achieving revenue quotas, acquiring new logos, expanding accounts, forecasting, territory and commission planning, executive selling, pricing and contract negotiations, MEDDICC qualification, partner development, and cross-functional collaboration.

Partners with leaders and employees across Customer Advisory Services, Finance, and Legal to align people strategy with business goals. Provides HR guidance, leadership coaching, performance and talent management, compensation planning, career development, organizational design, headcount planning, and employee relations support. Uses people metrics to develop talent strategies and advises senior stakeholders in a fast-paced, scaling technology organization.

Partners with leaders and employees across Customer Advisory Services, Finance, and Legal to align people strategy with business goals. Advises on performance and talent reviews, compensation, career development, leadership coaching, organizational design, headcount planning, employee relations, and HR processes. Supports leadership capability, employee engagement, organizational growth, and change while applying employment-law expertise and people analytics.

Own a commercial territory across EMEA, acquiring new logos and expanding existing customers. Build trusted advisor relationships, develop business cases for executive stakeholders, and manage complex consultative sales cycles. Generate pipeline through field marketing, trade shows, partners, and innovative prospecting. Collaborate with sales engineering, demand generation, business value consulting, and Big Four alliance partners to close deals and complete legal and IT security onboarding.

Manage APAC customer relationships, drive product adoption, retention, and account expansion. Partner with Sales and internal teams, deliver customer training, resolve issues, gather regional feedback, and advocate for product improvements. The role requires executive engagement, independent regional team building, and supporting customers across time zones, with primary coordination in Singapore Standard Time.

Advise product, engineering, marketing, support, and partner teams on commercial terms, privacy, data protection, AI governance, cybersecurity, and global regulatory compliance. Draft and negotiate resale, referral, distribution, technology partner, cloud marketplace, and services agreements. Monitor emerging regulations and provide strategic guidance on anti-bribery, antitrust, sanctions, export controls, third-party risk, public-sector channels, and product commercialization.

Advise product, engineering, marketing, and partner teams on commercial terms, privacy, AI governance, cybersecurity, regulatory compliance, and data protection. Draft and negotiate resale, referral, distribution, technology partner, cloud marketplace, and services agreements. Monitor emerging regulations, assess legal and ethical risks, and support commercial strategy, product launches, partner programs, and public-sector routes to market.

The Partnerships Manager will own partner services across EMEA, MENA, and APAC. Responsibilities include partner enablement, training, certification readiness, relationship management, implementation advising, delivery escalations, root-cause analysis, cross-functional coordination, and continuous process improvement. The role supports partner self-sufficiency, prepares executive updates, and ensures opportunities transition smoothly into delivery while operating autonomously across a complex enterprise software ecosystem.

Own full-cycle enterprise SaaS sales, including territory planning, pipeline generation, executive engagement, solution demonstrations, negotiation, and closing. Drive over $1M in annual sales while primarily pursuing net-new business. Build business cases, collaborate with SDRs, product solutions, implementation, customer success, and channel partners, and use MEDDICC/MEDDPICC to manage complex deals. The role requires 25%–30% travel for client, partner, and industry events.

Own enterprise sales in Japan, including territory planning, pipeline generation, prospecting, relationship building, demos, proposals, negotiations, forecasting, and contract closure. Manage complex deals with Japanese enterprises and multiple stakeholders across audit, risk, finance, IT, and procurement. Expand existing accounts, develop partner opportunities, and coordinate with technical, delivery, and customer success teams. Travel approximately 25–30% for customer, partner, and industry meetings.

Develops and delivers business value assessments, ROI and TCO analyses, business cases, value propositions, and value realization plans for strategic enterprise customers. Partners with sales, customer success, product marketing, and sales engineering teams to analyze GRC processes, identify improvement opportunities, influence executive stakeholders, support solution selling, and create reusable value-selling assets and methodologies. The role requires up to 40% travel and involves onsite and remote client engagement.

Drives full-cycle enterprise SaaS sales, including territory planning, pipeline generation, account expansion, executive engagement, product demonstrations, business-case development, negotiations, and deal closure. The role sells audit, risk, ESG, and InfoSec solutions to large organizations, manages cross-sell, upsell, and net-new opportunities, develops Big Four and boutique-firm partnerships, and collaborates with SDR, solutions, implementation, and customer success teams. Travel of 25%–30% is required for client, partner, and industry events.

Provides Tier 1 technical support for Optro’s SaaS platform through email, live chat, and video sessions. Troubleshoots client issues, explains product functionality, collaborates with engineering and product teams on escalations, uses AI tools and knowledge bases to improve response efficiency, and identifies customer feedback trends. The role requires 3+ years of SaaS or technology support experience, advanced English, residence in Warsaw or Krakow, and availability for USA weekday hours.

Provides Tier 1 technical support to SaaS clients through email, live chat, and video sessions. Troubleshoots product issues, explains platform functionality, uses AI tools and knowledge bases, escalates issues to engineering and product teams, and identifies customer feedback trends to improve user experience. Requires advanced German and English, residence in Warsaw or Krakow, three or more years of SaaS or technology support experience, and availability for EMEA weekday hours.

Lead enterprise sales across Account Directors and Account Executives, owning a $15M–$20M quota. Responsibilities include recruiting and coaching teams, generating pipeline, managing forecasts and territories, closing complex six- and seven-figure deals, negotiating pricing and contracts, engaging C-level stakeholders, and scaling predictable sales processes using MEDDIC and value-based selling methodologies.

Own sales strategy and analytics, including ARR and pipeline targets, quota setting, capacity and headcount modeling, territory planning, dashboards, KPI frameworks, and forecasting. Partner with GTM and Finance leaders to convert complex data into actionable recommendations, improve reporting automation and data quality, and implement AI-enabled tools. Mentor analysts and establish analytical rigor across the team.

Owns Optro’s end-to-end APAC marketing strategy, including brand building, demand generation, ABM, events, partner marketing, localization, customer case studies, and pipeline reporting. The role partners closely with APAC sales, global marketing, and alliance partners; manages regional budget and ROI; develops co-marketing and go-to-market programs; and establishes Optro as a leading GRC provider across APAC markets, including Japan.