Teams at Optro

Supports end-to-end marketing event execution, including venue research, vendor coordination, budget support, email coordination, timeline management, shipping marketing materials, reporting, and cross-functional collaboration. The role also contributes to event marketing strategy and brand initiatives while managing multiple projects. Travel of 15–20% and occasional weekend or after-hours work may be required.

Provides Level 2 service desk support by resolving complex incidents across operating systems, mobile devices, SaaS applications, identity platforms, networking, and collaboration tools. Supports executives and VIP users, manages knowledge base content, hardware inventory, provisioning, and refresh programs. Partners with security and engineering teams, improves service desk processes and automation, contributes to IT projects, and participates in occasional on-call and event support.

Owns strategic enterprise accounts, driving net-new business, cross-sell, and upsell opportunities for AuditBoard’s GRC SaaS platform. Responsibilities include territory and account planning, full-cycle sales, executive relationship management, product demonstrations, business-case development, partner ecosystem growth, and collaboration with SDR, solutions engineering, implementation, and customer success teams. The role targets complex organizations, requires enterprise SaaS sales expertise, and involves 25–30% travel.