Teams at Optimove

Monitor and support production environment, handle customer integration requests, investigate and debug ETL processes, perform data QA and analysis, manage configuration, build scalable processes, and communicate directly with customers to resolve technical issues.

Serve as primary client contact to build strategic relationships, coordinate internal resources, train and advise clients on Optimove, communicate product updates, and drive customer value and satisfaction.

Customer Solutions Engineer advises clients on integrating Optimove's marketing platform, designs technical solutions with Product and R&D, leads client calls, specifies integrations, troubleshoots issues, and manages implementation risks and progress across cross-functional teams.