Optimal Networks

HQ
Rockville
53 Total Employees
Year Founded: 1991

Optimal Networks Benefits Overview

Compensation + Benefits

Offers generous parental leave

Offers health insurance

Offers life insurance

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid holidays

Company Culture

Offers a remote work program

Provides free snacks and drinks

3 Days AgoSaved
Hybrid
Rockville, MD, USA
Information Technology • Legal Tech • Software
Provide Tier 1 remote and hybrid technical support by troubleshooting end-user devices, desktop OS (Windows/Mac), productivity and SaaS apps, identity management (AD, MFA), and networking basics; document incidents in ITSM, update users, escalate to higher-tier teams, and create knowledge articles to improve service.