Jobs at Optibus

Manage accounts receivable, revenue recognition, inventory financial controls, tax compliance, R&D grants, month-end close, reporting, cash flow, and accounts payable across Spain and Mexico. The role requires collaboration with internal teams, external advisors, and suppliers to ensure accurate financial records, regulatory compliance, effective controls, and process improvements. The candidate must work from the San Sebastian-area office three days weekly and support Spanish and Mexican finance operations.

Own Optibus’s Rail product from zero to one, including discovery, MVP definition, design-partner validation, first customer deployments, roadmap, OKRs, and scalable product strategy. Collaborate with engineering, design, sales, marketing, customer success, and onboarding teams to establish product-market fit, shape go-to-market plans, and deliver successful rail and multimodal transit solutions.

Executive leader responsible for globally scaling Customer Success across delivery, support, engineering, education, and project management. The role focuses on reducing churn, increasing adoption and expansion, optimizing the customer lifecycle, proving customer value, incorporating customer feedback, improving operational efficiency, and building talent. The VP partners closely with Sales, Product, Marketing, Finance, and Legal while serving on the executive leadership team and reporting to the CEO.

Leads Optibus’s global Customer Success organization, driving retention, adoption, customer value, expansion, and operational excellence. Oversees Customer Success Engineering, Support Engineering, Education, and Project Management teams; optimizes the customer lifecycle; develops talent; improves automation and self-service; and represents customer insights across the company. Partners with Sales, Product, Marketing, Finance, and Legal while communicating value and strategy to executives and customers.

Own end-to-end design for a core Optibus platform area while building agentic tools, skills, and workflows that transform how the design team works. Prototype using working code and AI agents, establish quality checks and human review gates, and drive adoption through documentation, demos, pairing, and office hours. Collaborate closely with product and engineering, mentor designers, and contribute to AI-enabled product experiences as an individual contributor.