Jobs at OpsMill

Owner of end-to-end execution for in-person events and digital programs (webinars, workshops, virtual experiences). Manage event logistics, vendor coordination, budgets, ROI attribution, and travel. Run webinar production, speaker prep, and reusable content repurposing. Drive registration and conversion via email, paid, organic, and partner channels; own list hygiene, deliverability, compliance, and A/B testing. Collaborate cross-functionally with Sales and Product and deliver measurable program outcomes.

Lead pre-sales and post-sales technical engagements to diagnose infrastructure automation challenges, design and build POCs using OpsMill Infrahub, deliver demos, guide onboarding to production, partner with sales and partners, and feed product/engineering with customer insights while contributing to community content.

Lead technical pre-sales for an infrastructure automation platform: run discovery, design tailored solutions and PoCs, own technical customer relationships, qualify deals, partner with alliances, feed product with field insight, and produce technical content to grow market presence.

Provide hands-on financial administration (bookkeeping, payroll, AP/AR, expenses), manage people operations including onboarding and EOR relationships, deliver executive support to C-suite (diaries, travel), and run ad-hoc operational projects to keep the business running smoothly.

Own new enterprise revenue across Europe for infrastructure automation customers. Run 4–6 month, product-led enterprise sales cycles, build a self-sourced pipeline, translate technical value for VP/CTO sponsors, use MEDDPICC and data-driven forecasting in Attio, partner with Solutions Architects and Product, codify repeatable playbooks, and travel for customer meetings and offsites.

Lead architecture and technical strategy across an infrastructure platform ecosystem. Drive hands-on architectural improvements to graph engine and backend services, reduce technical debt, establish standards, champion AI-first engineering practices, run architecture/code reviews and mentorship, and collaborate with product and leadership to ensure scalable, extensible systems.

Owner of on-prem reliability and escalations: reproduce and resolve L2/L3 issues across heterogeneous Kubernetes environments, build diagnostics and automation, improve CI and e2e test stability, establish performance baselines, harden install/upgrade flows, and write tooling in Python/Go/Rust to reduce repeat incidents.

Work with infrastructure and network teams to diagnose automation pain points, design solutions using OpsMill Infrahub, build proof-of-concepts, deliver technical demos, and guide customers through onboarding to production. Act as a pre-sales technical advisor, partner with sales and partners, feed product/engineering with field feedback, and contribute community content. Regular travel (~25-30%) for offsites, conferences, and customer meetings.

Operate on L2/L3 customer escalations and eliminate recurring reliability issues by driving root-cause analysis, building diagnostics and tooling, owning test automation and CI stability, improving installation/upgrade robustness, establishing performance baselines, and writing production-quality code to close the reliability feedback loop.

Lead and own platform architecture across Infrahub ecosystem, implement high-impact architectural improvements, reduce technical debt, champion AI-first engineering, provide hands-on technical leadership, mentor engineers, and collaborate with product and leadership to ensure scalable, extensible systems.