Jobs at OpsFi

The Audit Senior is responsible for planning, executing, and completing audits, preparing reports, and leading audit teams for UK clients. This role involves client communication, business development, and supervising trainees.

Own the product lifecycle: prioritize backlog, write detailed user stories and acceptance criteria, coordinate cross-functional teams, run UAT with QA, and improve platform workflows and API integrations to deliver high-value features.

Lead end-to-end multi-channel marketing strategy for an InsurTech client, drive customer acquisition and retention, manage budgets and agencies, analyze performance (CAC, LTV), refine positioning, align cross-functional teams, and oversee brand and content initiatives.

Serve as primary customer contact across phone, email, and live chat; diagnose and resolve account and technical issues; manage and track tickets in CRM/helpdesk; escalate complex bugs to product/engineering; contribute to internal documentation and knowledge base to improve support efficiency.

Support marketing and operations by managing social media, drafting copy and collateral, executing digital campaigns and email marketing, using CRM for client onboarding and data maintenance, coordinating administrative tasks, tracking campaign analytics, and engaging with online communities while providing ad hoc business support.

Join an InsurTech engineering team as a Full Stack Developer to design, build, and maintain scalable frontend and backend systems, APIs, and databases. Collaborate in Agile teams, ensure code quality and testing, optimise performance and security, and integrate third-party services and AI risk models while working remotely from South Africa.

The role involves bookkeeping, monthly reconciliations, invoicing, assisting with financial statement preparation, and learning about crypto accounting.

Own the product lifecycle for an InsurTech engineering team: manage backlog and sprints, translate requirements into user stories and acceptance criteria, coordinate cross-functional teams, run UAT with QA, and identify platform and API automation improvements.

Serve as the functional bridge between product, design, and engineering: elicit and document requirements, write epics/user stories and acceptance criteria, map and optimise processes, align UI/UX with backend logic, and validate solutions during acceptance testing.

Execute manual and system QA testing for web platforms, design test cases from business/UX requirements, perform API/regression/integration and cross-browser/mobile testing, log and track defects, optimize testing processes, and provide technical support/troubleshooting.