Jobs at OpenSesame

Conduct strategic outbound prospecting to HR, Learning, and Talent leaders across EMEA. Research accounts, personalize multichannel outreach, schedule qualified meetings, maintain Salesforce records, analyze calls in Gong, collaborate with Account Executives, and provide feedback to Marketing. The role includes structured onboarding, sales certification, quota attainment, and use of AI-powered sales tools.

Lead and scale OpenSesame’s sales development function by building a predictable outbound pipeline, coaching SDRs, improving conversion rates, and developing future sales talent. The role oversees AI-enhanced prospecting, messaging, qualification, account-based campaigns, dashboards, reporting, and cross-functional alignment with Marketing, Sales, Partners, Enablement, and RevOps. Success includes stronger quota attainment, improved pipeline quality and velocity, repeatable operating systems, and SDR-to-AE career progression.

Supports Salesforce and other business systems through user administration, troubleshooting, data imports and cleanup, process automation, documentation, training, and system improvements. The role collaborates cross-functionally to resolve requests, improve operational efficiency, maintain data quality, and support user adoption. It also includes ongoing Salesforce learning and progress toward Salesforce Administrator certification.

Curate learning courses and pathways for EMEA customers, translating workforce goals into course mappings and recommendations. Advise Sales and Customer Success teams, manage publisher relationships, identify content gaps, and create scalable curation resources. The role also supports customer presentations, RFPs, webinars, process improvements, and regional go-to-market enablement while coordinating across EMEA time zones.

Own the customer renewal and expansion lifecycle, including pricing strategy, negotiations, proposals, quotes, sales orders, RFPs, forecasting, and closing opportunities. Partner with Customer Success, Sales, Finance, and Legal teams to manage SMB, mid-market, and enterprise renewals. Analyze usage metrics, identify renewal risks and upsell opportunities, lead Procurement discussions, maintain Salesforce records, and drive customer retention and revenue growth.

Supports and improves internal IT systems, resolves escalated support tickets, administers SaaS and endpoint-management tools, manages user access, and strengthens security practices. The role also maintains documentation, supports compliance audits, trains help desk staff, and identifies opportunities to automate provisioning, deprovisioning, and other repetitive workflows. This remote role requires ownership of systems projects and up to 15 travel days annually.

Manage complex enterprise customer accounts as a trusted advisor in the e-learning space. Drive onboarding, engagement, retention, renewals, upsells, executive business reviews, and customer satisfaction. Build success plans, forecast renewal opportunities, mitigate account risk, and support Learning and Development initiatives. Collaborate with Sales, Support, and Curation teams while maintaining accurate customer and opportunity records in Salesforce.com and Gainsight.

Supports the Partnerships Team through partner database management, data analysis, reporting, documentation, workflow improvements, and project management. The intern will learn Salesforce, PRM systems, Google Sheets, project management tools, and AI technologies; contribute to partner programs, collaborate cross-functionally with Sales and Marketing, and eventually lead initiatives that produce measurable results.

Own and improve partner sales operations across lead submission, attribution, opportunity management, reporting, tool adoption, automation, and quote-to-cash workflows. Partner cross-functionally with Sales, Finance, Legal, Business Systems, Marketing, and Enablement to improve data quality, pipeline visibility, forecasting, partner performance insights, and operational efficiency. This manager-level individual contributor will translate complex data and processes into scalable systems, actionable recommendations, and measurable improvements.

Leads integrated partner marketing programs that generate indirect pipeline, sales-accepted leads, opportunities, and bookings. Owns co-marketing, account-based, vertical, email, webinar, event, marketplace, and partner-representative activation programs. Establishes operating cadences, campaign measurement, funnel reporting, MDF management, lead handoffs, optimization processes, and repeatable playbooks while collaborating across Partnerships, Sales, Product Marketing, Content, Field Marketing, ABM, and GTM Operations.

Leads partner marketing strategy and execution to generate indirect pipeline, sales-accepted leads, opportunities, bookings, and expansion revenue. Responsibilities include co-marketing, account-based and vertical campaigns, webinars, events, email, marketplace motions, partner enablement, marketing-in-a-box programs, MDF management, funnel measurement, campaign optimization, cross-functional planning, and development of repeatable partner marketing playbooks. The role is remote within the US and includes required company and team travel.

Manage and mentor a data engineering team while leading Snowflake-based platform architecture, enterprise data integrations, governance, observability, and pipeline reliability. Partner with analysts, business leaders, product management, and engineering teams to improve trusted self-service data access. Establish engineering standards, modernize the data stack, optimize costs, and deliver an AI-ready data foundation supporting analytics, reporting, and future AI initiatives.

Lead strategic product discovery and growth initiatives by combining customer insight, market intelligence, and AI-enabled prototyping. Conduct customer interviews and experiments, validate opportunities, create roadmaps, define business hypotheses, and launch cross-functional pilots. Drive pricing, packaging, partnership, and go-to-market recommendations and deliver measurable adoption and revenue evidence for new products and business models.

Lead and scale a global partner ecosystem by defining partner strategy, managing Strategic Partner Managers, improving partner operations and playbooks, and driving partner-sourced and influenced revenue. Build executive relationships, launch programmatic initiatives (tiering, onboarding, enablement), deliver reporting and governance, and collaborate cross-functionally to achieve sustained partner-led growth.

Own a portfolio of strategic partners to drive sourced and influenced revenue. Build partner business plans, run QBRs, enable partners with training and content, coordinate cross-functional GTM motions, maintain pipeline visibility, and execute co-marketing and integration initiatives to expand partner-sourced bookings and long-term strategic alignment.

Lead OpenSesame’s brand and creative function: own brand stewardship, editorial strategy, creative operations, team leadership, and AI-enabled workflows. Build governance, scale content production, partner across Growth and Product Marketing, and measure brand contribution to pipeline and awareness.

Lead brand stewardship and creative operations for OpenSesame: own editorial strategy, govern brand standards, manage designers/copywriters/contractors, implement AI-enabled marketing workflows, partner with Growth and Product Marketing, and build scalable content operations that drive awareness, sales enablement, and pipeline contribution.

Lead product marketing for OpenSesame: own end-to-end GTM strategy, messaging, launches, sales enablement, market research, and GTM analytics. Build launch processes, improve collateral and sales outcomes, incorporate AI/LLM workflows, and drive cross-functional alignment to accelerate revenue and brand position.

Own end-to-end execution of trade shows and live events, handling logistics, vendor management, travel, on-site staffing, budget and ROI tracking, sales enablement, and integration of AI tools to streamline workflows and measure pipeline contribution.

Outbound-focused Sales Development Representative responsible for prospecting HR, Learning, and Talent leaders, executing account-based campaigns, setting qualified meetings, maintaining Salesforce records, leveraging AI and sales tools, and collaborating with Account Executives to drive pipeline and meet quota through personalized multi-channel outreach.