Jobs at OpenArt

Lead global customer support across email, community, and social channels. Manage and develop a distributed team, establish KPIs, SLAs, workflows, escalation processes, and quality standards, and resolve sensitive customer issues. Use AI, automation, self-service, and support tooling to improve efficiency. Build Voice of Customer feedback loops, manage public reviews, partner with Product and Engineering on root-cause improvements, and increase retention through proactive follow-up and service recovery.

Design OpenArt’s workspace and collaboration experiences, including shared workspaces, permissions, review workflows, asset organization, tagging, versioning, and brand libraries. Create scalable design systems for creators, teams, and AI agents while balancing user and buyer needs. Partner closely with founders and engineers, shape product strategy, and deliver polished, human-centered interfaces for creative workflows.

Design the end-to-end creative experience for an AI platform, including agent behavior, creator workflows, product structure, project organization, UI, microcopy, and AI-assisted design processes. Shape product strategy, prototype novel AI interactions, simplify complex capabilities, and collaborate closely with founders, engineers, and the AI itself to build tools for visual storytelling and content creation.

Own growth-focused product design across onboarding, first-run experiences, paywalls, pricing, credits, upgrades, and checkout. Develop and test hypotheses that improve activation, conversion, expansion, and retention. Partner with growth PMs, data, engineering, founders, and marketing to run experiments, interpret results, and turn winning variants into scalable product patterns. The role requires strong UI craft, experiment literacy, persuasive communication, and practical use of AI-assisted design and coding tools.

Leads FP&A for a high-growth AI company, owning budgeting, forecasting, operating models, scenario analysis, headcount planning, reporting, and long-range planning. Builds integrated financial models connecting acquisition, retention, pricing, revenue, costs, and cash flow. Partners with business leaders on investments, pricing, unit economics, resource allocation, and performance management while developing scalable FP&A processes, systems, automation, and team capabilities.

Own OpenArt’s growth across Brazil and Latin America by setting regional strategy, executing localized digital campaigns, building creator and community partnerships, organizing events, and improving acquisition, conversion, and retention. The role combines hands-on marketing execution with regional insights, product localization, agency management, and expansion into additional markets.

Own OpenArt’s growth in Japan by setting regional strategy, managing budgets and channels, executing localized campaigns, building creator and community partnerships, organizing events, and improving product localization. The role combines digital marketing, acquisition, partnerships, content, analytics, and go-to-market execution while collaborating with global Growth, Product, Creative, and Marketing teams.

Own OpenArt’s B2B lifecycle marketing engine, segmenting business audiences and designing multi-channel journeys across email, in-app, and website channels. Build nurture, onboarding, upgrade, win-back, and sales-handoff programs; personally manage campaign logic, copy, QA, consent, and deliverability. Partner with RevOps, product, data, and marketing teams to define signals and scoring. Measure conversions, revenue, pipeline progression, and incremental impact through analytics, testing, and holdouts.

Build and iterate AI-powered products, including OpenArt Agent and Arena. Evaluate image and video generation models, translate market trends into product capabilities, and rapidly prototype and ship production-ready experiences. Develop polished React and Next.js frontends, collaborate with product, design, and GTM teams, and make pragmatic trade-offs involving speed, quality, correctness, and scalability.

Build and iterate AI-powered creative products, including OpenArt Agent and Arena. Develop polished React and Next.js experiences, integrate and evaluate generative image and video models, rapidly prototype new concepts, and ship reliable production software. Partner with product, design, and go-to-market teams while using product data and user feedback to guide decisions and balance speed, correctness, and scalability.

Own enterprise product launches, positioning, messaging, competitive strategy, full-funnel content, and sales enablement for OpenArt’s B2B AI creative platform. Write assets across blogs, reports, case studies, landing pages, email, social, and battle cards; coordinate cross-functional launches; gather buyer insights; and measure content and pipeline impact. The role requires strong B2B product marketing and content marketing experience, exceptional writing, rapid iteration, and comfort with AI-native workflows.

Own lifecycle marketing across onboarding, activation, conversion, retention, reactivation, and B2B nurture. Build behavior-triggered email and in-app journeys, write and QA campaigns, manage personalization and deliverability, and measure impact through cohorts, A/B tests, and holdouts. Partner with Product, Growth, Data, Creative, Enterprise GTM, and RevOps to improve creator engagement, subscription outcomes, and enterprise lead progression.

Identify bottlenecks in professional creative workflows and turn them into AI-powered, end-to-end workflows and polished interactive prototypes. Research user needs, design intuitive experiences, define quality standards, validate hypotheses, and collaborate with product, model, and engineering teams to ship successful concepts. The role requires professional creative production knowledge, strong product taste, AI coding and prototyping ability, and experience using tools such as Figma, model APIs, and agent frameworks.

Support executive leadership with growth strategy, market sizing, competitive intelligence, operating plans, KPI scenarios, and partnership deal analysis. Research creative AI markets, customers, competitors, pricing, funding, and partnerships, then translate findings into executive-ready insights, slides, and memos. The internship is year-round, full-time in summer and part-time during the academic year, with a minimum three-month commitment. Bay Area presence is required, with hybrid work allowed.

Own user activation, channel conversion, free-to-paid monetization, retention, lifecycle programs, and experimentation for an AI creative platform. The role involves optimizing onboarding by acquisition source, paywalls and pricing, growth instrumentation, marketing collaboration, global launches, and rigorous funnel analysis. The Product Manager will work autonomously with founders, marketing, lifecycle, and distributed engineering teams.

Own product experimentation and growth analytics across signup, activation, conversion, monetization, and retention. Design and analyze A/B tests, establish statistical rigor, conduct funnel, cohort, LTV, segmentation, and retention analyses, and define trusted product metrics. Partner with Product, Engineering, Growth, and executives to translate insights into product decisions and recommendations.

Lead the creative direction and quality of OpenArt’s organic social and owned-channel content. Manage multidisciplinary designers, motion designers, and video editors; develop original concepts, briefs, scripts, and storyboards; provide feedback across design, motion, video, and storytelling; research trends and competitors; establish scalable creative systems; and partner with social, product marketing, and broader marketing teams to deliver high-quality content efficiently.

Owns core People Operations across the employee lifecycle, including onboarding, offboarding, benefits, HR systems, policies, compliance, performance reviews, compensation cycles, and employee experience programs. Serves as a trusted advisor to employees and managers, partners cross-functionally, and improves scalable HR processes for a growing global organization.

Lead enterprise client onboarding and hands-on training for OpenArt’s generative AI image and video platform. Demonstrate creative workflows, model selection, prompting, iteration, and visual storytelling; adapt instruction to brands, agencies, studios, and marketing teams. Provide follow-up guidance, troubleshoot creative challenges, develop scalable training materials, monitor emerging AI techniques, and contribute to client projects and OpenArt Studios. Present confidently in virtual and in-person settings and share customer insights internally.

Manage strategic enterprise accounts by coordinating onboarding, rollouts, executive communications, cross-functional delivery, adoption tracking, renewals, and expansion opportunities. Build trusted client relationships, manage risks and dependencies, handle confidential materials, and develop scalable account-management processes. The role requires polished communication, strong program management, discretion, and experience serving complex enterprise clients in professional services or related environments.