Jobs at OpenAI

Manage advertising partner relationships from onboarding through campaign growth on OpenAI’s ads platform. Advise advertisers on campaign performance, identify expansion opportunities, and provide actionable recommendations. Collaborate with Sales, Product, Analytics, Policy, and Operations to resolve issues, improve advertiser experience, and inform product strategy. Build scalable processes and best practices while supporting responsible platform growth and maintaining user trust.

Manage advertiser relationships across onboarding, campaign launches, performance optimization, product adoption, and partnership growth. Analyze campaign data, provide strategic recommendations, coordinate with Sales, Product, Analytics, Policy, and Operations, resolve issues, gather advertiser feedback, and develop scalable processes for OpenAI’s advertising ecosystem.

Develop customer-facing ChatGPT and OpenAI API features end-to-end, collaborate with engineering, research, product, design, and operations teams, talk with users to solve problems, and optimize applications for speed, scale, safety, and reliability.

Leads OpenAI’s Growth & Revenue data engineering team, owning data strategy and delivery across growth, subscriptions, billing, payments, monetization, and revenue. Builds and manages a high-performing team, develops reliable and well-modeled data products, establishes trusted metrics and quality standards, and partners with Data Science, Product, Finance, and Engineering. The role also oversees roadmap planning, privacy, governance, observability, incident response, stakeholder communication, and team hiring and development.

Leads government capture activities from opportunity identification through contract award, including pipeline development, capture strategy, teaming, proposal writing, solution shaping, compliance, and stakeholder coordination. Builds relationships with government executives, industry partners, policymakers, and internal teams to advance AI-related contracts. Maintains proposal content libraries, manages deadlines, supports customer engagements, and improves capture processes. Requires extensive government technology sales experience, strong writing skills, procurement expertise, and an active U.S. Government TS/SCI clearance.

Operate and improve large-scale Ethernet fabrics that support GPU clusters, storage, and management infrastructure. Monitor and resolve production incidents, execute changes and maintenance, manage hardware lifecycle, perform root-cause analysis, build telemetry and runbooks, and automate operational tasks to improve reliability and reduce toil across global AI data centers.

Lead go-to-market strategy and operations for Security & Safety, translating policy, security, and safety requirements into operating models, launch plans, enablement, and scalable execution. Partner cross-functionally with Product, Policy, Legal, Security, Sales, Marketing, Data, and Customer Success to capture market needs, guide commercialization of cybersecurity capabilities, operationalize data-retention requirements, and inform product and policy decisions.

Build and operate infrastructure for large-scale AI model training and evaluation. Responsibilities include developing inference and grading platforms, optimizing GPU utilization and compute scheduling, diagnosing distributed-system bottlenecks, improving reliability and throughput, and creating self-service tooling, automated validation, and observability for researchers. The role requires ownership of open-ended infrastructure projects and close collaboration across research and engineering teams.

Leads integrated consumer marketing programs across Brazil and Spanish-speaking LATAM. Develops insight-driven strategies, creative campaigns, product messaging, and localized global launches across paid, owned, earned, social, creator, partnership, and experiential channels. Manages cross-functional stakeholders, agencies, budgets, production, measurement, and experimentation to drive product discovery, adoption, engagement, and retention for AI products.

Design and build real-time and offline systems to detect and prevent harmful, deceptive, fraudulent, or policy-violating ads and advertiser behavior. Develop scalable risk-signal pipelines, model-serving, decision and enforcement systems, reviewer tooling, feedback loops, and integrity metrics. Partner with ML, product, safety, policy, and operations to integrate checks across ad retrieval, ranking, and serving while ensuring low latency, reliability, privacy, and operational rigor.

Deliver hands-on GenAI implementations for international government customers, from identifying mission needs through architecture, prototyping, evaluation, production readiness, adoption, and handoff. Partner with agencies, technical teams, systems integrators, cloud providers, and senior stakeholders while addressing privacy, data residency, security, identity, procurement, and regulated-environment requirements. Build applications with OpenAI technologies, contribute developer resources, share best practices, provide product feedback, and manage multiple concurrent customer engagements.

Drive B2B go-to-market strategy and growth initiatives across products, customer segments, and routes to market. Develop launch plans, KPIs, customer segmentation, commercialization models, pricing and packaging strategies, and operating plans. Conduct market and competitive research, analyze performance, provide product roadmap input, and coordinate execution across Product, Sales, Marketing, Finance, Customer Success, Data Science, and Operations.

Lead and grow strategic Global Systems Integrator relationships (HCLTech, Wipro, Cognizant). Develop joint business plans, drive executive alignment, co-sell motions, pipeline generation, and partner-led deployments. Coordinate internal cross-functional teams, manage governance and performance reporting, enable partner capabilities through training and solutions, and represent OpenAI at executive meetings and industry events to accelerate enterprise AI adoption and revenue growth.

Own the SMB advertising web and organic growth strategy, driving discovery, signup, onboarding, and advertiser activation. Lead SEO, GEO, funnel analysis, experimentation, personalization, attribution, and conversion optimization. Partner with Product, Design, Engineering, Data Science, Content, and Lifecycle Marketing to launch web experiences, evaluate growth tools, measure incremental impact, and scale successful initiatives using AI-assisted research, prototyping, content, and analysis.

Leads influencer marketing and partnership programs across Brazil and Spanish-speaking LATAM. Owns creator strategy, selection, briefing, agency management, campaign execution, budgets, content review, usage rights, and measurement. Translates AI product capabilities into culturally relevant creator content and partnership campaigns, coordinating with Product Marketing, Growth, Brand, Creative, Communications, Legal, and global teams. Uses audience insights and performance metrics to improve creator selection, content quality, and resource allocation.

Lead innovation and revenue growth initiatives for OpenAI’s SMB advertising business. Identify opportunities, develop business cases, conduct customer discovery, launch and measure pilots, and scale successful acquisition, activation, and expansion programs. Partner cross-functionally with Product, Engineering, Sales, Marketing, Data Science, and leadership on segmentation, commercial strategy, investment recommendations, and operational roadmaps.

Lead B2B marketing across LATAM, initially Brazil, by translating global AI strategy into locally relevant campaigns, education, customer stories, events, demand generation, and sales enablement. Partner with Sales, GTM, Product Marketing, Communications, Field Marketing, and global teams to drive business adoption. Own agencies, vendors, budgets, measurement, reporting, and program optimization while connecting marketing activity to engagement, pipeline contribution, and customer adoption.

Own the integrated B2B marketing strategy and execution for Germany, Austria, and Switzerland. Drive measurable pipeline and revenue impact through demand generation, account-based marketing, field and executive programs, content, events, partnerships, customer advocacy, and product launches. Partner with Sales, Marketing Operations, regional specialists, and consumer marketing to localize campaigns, manage budgets, improve attribution, and guide investment decisions. The role requires strategic and hands-on execution, strong DACH market knowledge, and fluent German and English.

Build and lead OpenAI’s Japan Sales Development organization, including hiring, coaching, enablement, performance management, and operating model design. Own enterprise pipeline generation across outbound, inbound, ABM, partner-led, and product-led motions. Develop Japan-specific strategies, partner with sales and cross-functional GTM teams, analyze pipeline performance, identify market opportunities, and advise Japan and APAC leadership on enterprise demand generation.

Leads Korea strategy and operations, translating global objectives into regional execution. Establishes operating systems, KPIs, reporting cadences, scalable processes, and accountability frameworks across business lines. Supports market entry, operational readiness, partnerships, and cross-functional coordination while identifying inefficiencies and driving continuous improvement. Builds and mentors a high-performing regional operations team, develops leadership talent, and ensures alignment between global and regional stakeholders.