Jobs at OnTrac

Manage sorting operations, package-handler staffing, scheduling, volume flow, and linehaul arrivals and departures within an assigned facility area. Monitor quality, safety, attendance, and employee performance; provide feedback and conduct meetings, training, audits, and reporting. The role requires leadership, operational problem-solving, data evaluation, Microsoft Office proficiency, and flexibility to support extended hours, weekends, holidays, and 24-hour operations.

Leads day-to-day Customer Control Tower execution in a 24/7 operating model, monitoring real-time operations, managing escalations, coordinating cross-functional issue resolution, and communicating with key customers. Prepares business review materials, supports reporting and performance analysis, executes white-glove processes for priority accounts, identifies recurring issues, and escalates systemic risks. The role requires sound decision-making under pressure, strong operational judgment, detailed documentation, and effective stakeholder communication.

Manage package-handling and lead teams within an assigned hub area, including staffing, scheduling, sort activities, volume flow, safety, quality, and operational efficiency. Monitor performance and attendance, provide feedback, conduct pre-sort meetings, coordinate linehaul arrivals and departures, complete safety training and audits, and prepare end-of-shift reports. The role requires flexibility to support 24-hour operations, including weekends, holidays, and extended hours.

Leads regional middle-mile linehaul operations across hubs and branches, owning service reliability, cost, capacity, vendor performance, network stability, safety, and risk control. Oversees linehaul managers and execution teams, monitors operational KPIs and dashboards, manages disruptions and contingency planning, and drives continuous improvement through Lean principles, root-cause analysis, and standardized operating reviews.

Manages package-handling teams, staffing, scheduling, sort activities, and facility volume flow. Oversees safety, quality, employee performance, training, audits, reporting, and linehaul arrivals and departures. Identifies operational improvements, communicates daily goals, and supports flexible 24-hour operations while maintaining efficient and safe working conditions.

Manages package-handler teams and sort activities within an assigned facility area. Responsibilities include staffing and scheduling, monitoring performance and attendance, conducting pre-sort meetings, managing linehaul volume flow, maintaining safety and quality standards, providing feedback, and completing operational audits and reporting. Requires logistics or shipping experience, leadership experience, data evaluation skills, Microsoft Office proficiency, and employee management experience.

Manages sort activities, package-handler staffing, scheduling, safety, and operational volume within an assigned delivery-facility area. Supervises and develops employees, provides feedback, conducts pre-sort meetings, monitors linehaul arrivals and departures, manages volume flow, and completes safety training, operational audits, and shift reporting. Identifies process improvements and supports a safe, efficient operating environment with flexibility for changing schedules and business needs.

Manages contract compliance and vendor relations for transportation service providers. Serves as a liaison between operations and vendors, supports dispute resolution, inspects insurance and regulatory qualifications, communicates findings, recommends corrective actions, and trains personnel on contract and vendor communication processes. The role requires strong analytical, project management, accounting, problem-solving, and communication skills, along with up to 60% travel to regional company locations.

Maintains vendor contract compliance for transportation and delivery service providers. Serves as a liaison between operations and vendors, supports dispute resolution, inspects insurance and regulatory qualifications, and communicates findings and recommended actions. The role also trains personnel on vendor communications and contract requirements, requiring independent work, strong analytical and problem-solving skills, and up to 60% travel to company locations.

Leads cross-functional go-to-market programs and commercial initiatives by managing schedules, dependencies, readiness, risks, decisions, budgets, and executive reporting. Supports OnTrac’s strategic partner program through onboarding, referrals, incentives, contracts, billing, lead management, issue resolution, and new partnership development. Coordinates Marketing, Service Development, Commercial, Pricing, Legal, Operations, IT, and other teams in complex logistics-related environments.

Manages contract compliance and vendor relations for transportation and delivery service providers. Acts as a liaison between operations and vendors, supports dispute resolution, inspects insurance, DOT/FMCSA, licensing, and permit compliance, and communicates findings and corrective actions. Trains personnel on vendor communications and contract requirements. The role requires independent problem-solving, strong analytical and communication skills, and up to 60% travel to company locations.

Manages package sort activities, volume flow, staffing, scheduling, and performance for an assigned hub area. Leads package handlers, conducts safety meetings and training, monitors quality and attendance, provides feedback, manages linehaul arrivals and departures, performs operational audits, and completes shift reporting. The role requires logistics industry experience, leadership capability, data evaluation, Microsoft Office proficiency, and flexibility for extended hours, weekends, and holidays.

Manages vendor qualification, onboarding, and compliance requirements while ensuring adherence to contracts, regulations, and company standards. Conducts audits, identifies operational and compliance risks, recommends corrective actions, resolves disputes, communicates findings to leadership, and provides compliance training. Maintains documentation and reporting to support monitoring and audit readiness. The role is based in Indianapolis and requires travel to surrounding company locations.

Manages package-handling and sort operations within an assigned facility area. Responsibilities include staffing and scheduling teams, monitoring performance and safety, conducting meetings and training, managing linehaul arrivals and departures, overseeing volume flow, providing feedback, completing audits, and preparing reports. The role requires flexibility to support 24-hour operations, weekends, holidays, and changing business needs.

Drives new business growth across large retail and e-commerce accounts by building executive relationships, managing the full enterprise sales cycle, negotiating contracts, and onboarding clients. The role manages territory strategy, account deliverables, customer expectations, and trade show or conference representation while collaborating with enterprise sales leadership.

Drives new enterprise business by building relationships with senior executives at large retail and e-commerce organizations. Owns the full sales cycle, including prospecting, solution presentations, contract negotiation, and closing. Supports onboarding, manages account deliverables, meets volume commitments, develops territory strategy, and represents OnTrac at industry events and customer meetings. The role requires strategic thinking, executive communication, complex-sales experience, and extensive travel.

Own and modernize the Terraform infrastructure ecosystem, build automated Azure DevOps CI/CD pipelines, and design resilient GCP foundations. The role standardizes infrastructure modules, manages Shared VPCs, IAM, Cloud SQL, Ansible configuration, and container or VM strategies. It also establishes IaC governance, mentors developers, improves observability and resilience, troubleshoots deployment issues, and participates in on-call support.

Own enterprise IAM and PAM engineering across Entra ID, hybrid Active Directory, Microsoft 365, and privileged-access platforms. Manage identity lifecycle, federation, access governance, endpoint and mobile security, vulnerability management, and security configurations. Support incident response as a Tier 3 escalation point, translate compliance requirements into technical controls, automate workflows and evidence collection, and partner with IT, GRC, and CSIRT teams. Provide documentation, standards, mentorship, and technical guidance across cloud, SaaS, endpoint, and infrastructure security.

Leads and matures the organization’s 24x7 security operations and cyber defense capabilities. Oversees SOC personnel, incident response, threat hunting, detection engineering, security automation, cloud and identity security, budgets, vendors, and operational metrics. Develops response procedures, manages major incidents and exercises, improves SIEM/EDR/SOAR effectiveness, implements AI-assisted security operations, supports compliance requirements, and builds workforce capability through recruiting, coaching, and succession planning.

Ensures vendor, contractual, regulatory, and company compliance across operations. Responsibilities include vendor qualification and onboarding, compliance audits, risk identification, corrective actions, dispute resolution, stakeholder communication, employee guidance and training, and maintaining documentation for monitoring and audit readiness. The role requires independent judgment, contract interpretation, analytical problem-solving, and collaboration with internal and external stakeholders. It is based in Houston and requires travel to surrounding company locations.