Jobs at Ontic

Leads a team of 5–6 product designers, managing work allocation, design delivery, engineering and product partnerships, team health, process improvement, and design operations. Provides coaching, career development, performance reviews, hiring, capacity planning, and blocker resolution. The role also establishes standards for AI use in design and may contribute hands-on design work as needed.

Leads the frontend engineering function, overseeing technical strategy, architecture, delivery, quality, developer experience, and people development across multiple teams. The role guides React and TypeScript architecture, establishes standards for performance, accessibility, security, testing, and reliability, manages execution and dependencies, coaches technical leaders, and partners with Product, Design, Platform, and Security leadership to align frontend investments with business priorities.

Supports cloud infrastructure maintenance and troubleshooting across AWS and GCP environments. Assists with Python and Bash automation, CI/CD pipelines using Jenkins, Docker, and Kubernetes, application and server monitoring, issue resolution, AI integration exploration, and infrastructure documentation. The role collaborates with global DevOps teams and is designed for a recent graduate developing foundational DevOps expertise.

Design and maintain scalable dbt data models and ELT pipelines in Snowflake. Architect data foundations to power AI and LLM-enabled workflows, operationalize core SaaS metrics, and build reusable data assets for analytics and activation. Partner cross-functionally to embed analytics into workflows and ensure scalable, secure architecture.

Design, build, and deploy scalable full stack features across backend and frontend systems. Lead technical design discussions, make architectural decisions, collaborate with product and engineering teams, conduct code reviews, mentor engineers, resolve performance and scalability issues, address security concerns, support deployments, and help prioritize technical debt.

Owns Product Operations across Product, GTM, and Revenue Operations. Responsibilities include product usage analytics, dashboards, ARR and performance reporting, Pendo administration, data governance, roadmap ROI tracking, product revenue targets, feedback prioritization, GTM readiness, cross-functional processes, JIRA and GTM systems alignment, and client commitment tracking. The role serves as a strategic partner to Product leadership and builds the function’s processes and infrastructure from scratch.

Build and ship tested full-stack features across frontend and backend systems with guidance from senior engineers. Collaborate with product managers, designers, and engineers in an agile environment; write clean code, participate in reviews, debug issues, contribute to technical discussions, and learn Ontic’s technology stack and security-focused domain.

Provides organization-wide technical leadership across full-stack systems. Defines architecture and engineering strategy, solves complex cross-system problems, drives performance, scalability, security, and lifecycle health, and mentors engineers. Requires deep backend expertise with Java and distributed data systems, plus expert frontend skills in JavaScript, React, TypeScript, and modern tooling. Partners with engineering and product leaders on high-impact initiatives in a FedRAMP environment.

Manage a portfolio of high-value strategic enterprise accounts post-sale, driving adoption, value realization, renewals, and expansion. Act as a trusted advisor to executives, lead success planning and business reviews, influence product and service roadmaps, and scale internal CS processes and tools to improve client outcomes and retention.

Lead frontend architecture and shared platform efforts across product teams. Define scalable component patterns, drive adoption of shared UI frameworks, improve performance, observability, developer experience, and mentor senior engineers while influencing cross-team technical direction.

Lead frontend development for a SaaS platform using React and TypeScript. Design scalable UI architecture, deliver end-to-end features, improve performance, testing, and accessibility, collaborate with product/design/backend, mentor junior engineers, and own production debugging and observability.

Serve as the primary client-facing technical support liaison for Ontics SaaS platform: manage helpdesk tickets end-to-end, resolve technical issues, create and maintain support documentation and knowledge portal, report on support metrics and SLAs, and collaborate with Client Success, Product, and Development teams to improve product and client experience.

Design, build, and maintain scalable backend services using Java and Spring Boot. Implement high-performance data-processing systems, design APIs and data models, work with Elasticsearch and MongoDB, troubleshoot production issues, participate in code reviews, and own features through design, deployment, and support while collaborating with cross-functional teams.

Lead frontend architecture and shared platform efforts across product teams. Define reusable component libraries, standards, and tooling to improve consistency, performance, and developer experience. Mentor engineers, run architecture reviews, reduce duplicated effort, and drive frontend modernization and scalability for a large-scale SaaS platform.

Serve as the primary product representative for engineering teams: translate roadmap into user stories and acceptance criteria, manage and prioritize backlog, refine requirements, support sprint planning and UAT, and drive alignment across Product, UX, QA, and Engineering to deliver SaaS product releases on time.