Jobs at Ontic

Lead backend architecture and long-term technical strategy across the platform. Define engineering standards, guide platform and data architecture decisions, identify systemic risks, mentor senior engineers, and contribute hands-on in high-leverage areas to ensure scalable, resilient enterprise SaaS systems.

Lead go-to-market strategy to grow pipeline in US federal public sector and commercial partner ecosystem. Own partner marketing, MDF planning, ABM, digital campaigns, events, content strategy, and measurement. Collaborate cross-functionally with sales, alliances, product marketing, and communications to drive partner engagement, brand consistency, and measurable pipeline growth.

Lead FP&A for a high-growth SaaS business: build driver-based forecasts, scenario analyses, and KPI reporting; own commission modeling; partner with Sales, Marketing, and RevOps; improve systems (SFDC, data warehouse, ERP); leverage AI and automation; support strategic planning and board materials.

On-site IT Support Specialist providing day-to-day end-user help desk, macOS/Windows endpoint administration (MDM), A/V and conference room support, inventory management, security tooling maintenance, and scripting-based automation to keep devices compliant and teammates productive.

Lead strategic, post-sale relationships for Fortune 500 clients, driving onboarding, product adoption, executive engagement, renewals, and expansion. Act as trusted advisor, build success plans and ROI metrics, lead executive reviews, mitigate churn risks, and influence product and operational improvements across cross-functional teams.

Lead frontend development of complex UI features using React and TypeScript, own frontend architecture, improve performance and test coverage, mentor engineers, collaborate with product/design/backend, and resolve production issues.

Own revenue growth and retention across enterprise (Fortune 1000) accounts. Develop and execute account expansion strategies, build pipeline, identify upsell/cross-sell opportunities, partner with Solutions Engineers/Product/Customer Success to close deals, monitor account health to mitigate churn, and manage pipeline and forecast in Salesforce.

Lead design and operate scalable, multi-cloud Kubernetes platforms; drive infrastructure automation (Terraform, Helm, GitOps); implement DevSecOps and zero-trust models; enable AIOps and AI/ML workload support; define SLOs, HA/disaster recovery, cost governance, and mentor engineering teams to ensure secure, reliable multi-tenant SaaS operations.

Design, configure, and maintain workflows, automations, rules, and platform configurations for enterprise clients. Partner with Product, Customer Success, and Managed Services to implement, optimize, troubleshoot, document, and train users to drive adoption and operational efficiency.