Jobs at Ontic

Lead frontend development of complex UI features using React and TypeScript. Own end-to-end delivery, frontend architecture, performance, testing, and integration with backend APIs. Mentor junior engineers, drive code quality and best practices, and resolve production issues while collaborating with Product, Design, and Backend teams.

Provide front-line technical support and onboarding for Ontic's SaaS platform: manage help-desk tickets, resolve client issues, liaise with product and development, create support documentation, report on support metrics, update knowledge portal, and proactively engage clients to ensure exceptional post-sale experiences.

Serve as the primary product representative for engineering teams: translate roadmap into detailed epics and user stories, manage and prioritize the backlog, refine requirements, support sprint planning and acceptance testing, and drive alignment across Product, UX, QA, and Engineering to ensure timely, high-quality releases.

Build and maintain scalable backend services using Java and Spring Boot, design APIs and data models, work with Elasticsearch and MongoDB, optimize performance for high-volume data, troubleshoot production issues, participate in code reviews, and own features through design, deployment, and support.

Lead cross-program product initiatives: define a GTM request process, implement a CX priority tracker, improve roadmap management and Q4 planning, coordinate AI pricing and GTM, overhaul release notes, plan customer expansion/retention, and explore AI to improve roadmap inputs and customer-specific communications.

Serve as the primary product representative for engineering teams: translate roadmap into user stories and acceptance criteria, manage and prioritize the backlog, lead refinement and sprint planning, collaborate with UX/QA/Engineering, identify risks and dependencies, support UAT and release readiness, and continuously improve delivery processes to ensure predictable, high-quality releases.

Lead a product area for an AI-enabled B2B security SaaS platform: define vision and strategy, run discovery, prioritize roadmaps, collaborate with engineering/design/GTM, deliver features, measure product health, and mentor junior PMs to drive adoption and outcomes.

Full-cycle Enterprise Account Executive responsible for territory sales to Fortune 1000 organizations: prospecting, pipeline development, demos, consultative selling, negotiation, closing deals, and managing Salesforce-based forecasts while collaborating with internal teams to ensure client value and retention.

Lead and scale enterprise sales across the Central U.S., managing five Enterprise AEs. Own regional revenue targets, pipeline hygiene, forecasting, and deal execution. Coach and develop the team, engage personally in strategic accounts, and partner cross-functionally (Marketing, Product, CS, Legal, Finance) to drive growth. Represent Ontic at industry events and drive regional market development. Travel extensively across the region.

Drive frontend architecture, shared platforms, and engineering standards across product teams. Define component patterns, state management, performance and accessibility standards, evolve design systems, mentor engineers, and lead cross-team initiatives to improve consistency, scalability, developer experience, and maintainability of large-scale SaaS frontend applications.

Drive frontend architecture and shared platforms across product teams to improve consistency, scalability, and developer experience. Lead adoption of component libraries, state management patterns, tooling, performance and observability standards. Mentor engineers, lead cross-team initiatives, reduce duplication via reusable solutions, and influence technical direction to improve frontend reliability and velocity.