Jobs at Ontic

Leads a team of 5–6 product designers, coordinating work allocation, delivery, engineering and product partnerships, team health, process improvement, and design operations. Manages career growth, performance reviews, coaching, hiring, and team capacity planning. Establishes standards for AI-assisted design work and may contribute hands-on design when needed.

Leads the frontend engineering function across multiple teams, setting technical strategy, architecture, engineering standards, and delivery practices. Oversees React and TypeScript development, scalability, security, accessibility, performance, testing, and developer experience. Builds and develops high-performing teams, coaches technical leaders, manages hiring and succession planning, and partners with Product, Design, Platform, Security, and business stakeholders to align frontend initiatives with organizational priorities.

Supports cloud infrastructure maintenance and troubleshooting across AWS and GCP, develops Python and Bash automation, assists with CI/CD pipelines using Jenkins, Docker, and Kubernetes, monitors application and server health, explores AI-enabled DevOps workflows, and maintains technical documentation.

Design and maintain scalable dbt data models and ELT pipelines in Snowflake; architect reusable data assets, governance, and SaaS metrics; build AI-enabled data foundations and LLM workflows; integrate analytics into operational tools and partner cross-functionally to productionize AI-driven use cases.

Design, build, and deploy scalable full-stack features across Java backends and React frontends. Lead technical design and architectural decisions, collaborate with product and engineering teams, conduct code reviews, mentor engineers, resolve performance and security issues, support production systems, and help prioritize technical debt.

Own Product Operations within Revenue Operations, aligning Product, GTM, and revenue teams through shared systems, processes, reporting, and operating cadences. Manage product usage analytics, data governance, roadmap ROI measurement, revenue targets, field-feedback prioritization, and client commitment tracking. Administer Pendo and coordinate tool, data, and workflow alignment across Salesforce, JIRA, and GTM systems. Build scalable processes from scratch and provide strategic insights to Product and company leadership.

Build and ship tested full-stack features across frontend and backend systems with guidance from senior engineers. Collaborate with product managers, designers, and engineers in an agile environment; write clean code, participate in reviews, troubleshoot issues, contribute to technical discussions, and continuously develop expertise through feedback and mentorship.

Lead architecture and technical strategy across multiple engineering teams and systems. Design scalable Java and React solutions, distributed data systems, APIs, and high-performance applications. Establish engineering standards, improve performance, scalability, security, and DevOps practices, and own major initiatives through long-term operations. Mentor engineers and technical leaders, collaborate with product and engineering stakeholders, and evaluate tools and frameworks that improve organization-wide engineering effectiveness.

Lead strategic, post-sale relationships for Fortune 500 clients, driving onboarding, product adoption, executive engagement, renewals, and expansion. Act as trusted advisor, build success plans and ROI metrics, lead executive reviews, mitigate churn risks, and influence product and operational improvements across cross-functional teams.

Drive frontend architecture, shared platforms, and engineering standards across product teams. Define component patterns, state management, performance and accessibility standards, evolve design systems, mentor engineers, and lead cross-team initiatives to improve consistency, scalability, developer experience, and maintainability of large-scale SaaS frontend applications.

Drive frontend architecture and shared platforms across product teams to improve consistency, scalability, and developer experience. Lead adoption of component libraries, state management patterns, tooling, performance and observability standards. Mentor engineers, lead cross-team initiatives, reduce duplication via reusable solutions, and influence technical direction to improve frontend reliability and velocity.

Lead frontend development of complex UI features using React and TypeScript. Own end-to-end delivery, frontend architecture, performance, testing, and integration with backend APIs. Mentor junior engineers, drive code quality and best practices, and resolve production issues while collaborating with Product, Design, and Backend teams.

Provide front-line technical support and onboarding for Ontic's SaaS platform: manage help-desk tickets, resolve client issues, liaise with product and development, create support documentation, report on support metrics, update knowledge portal, and proactively engage clients to ensure exceptional post-sale experiences.

Build and maintain scalable backend services using Java and Spring Boot, design APIs and data models, work with Elasticsearch and MongoDB, optimize performance for high-volume data, troubleshoot production issues, participate in code reviews, and own features through design, deployment, and support.

Serve as the primary product representative for engineering teams: translate roadmap into user stories and acceptance criteria, manage and prioritize the backlog, lead refinement and sprint planning, collaborate with UX/QA/Engineering, identify risks and dependencies, support UAT and release readiness, and continuously improve delivery processes to ensure predictable, high-quality releases.