Teams at Ontic

Lead frontend development of complex UI features using React and TypeScript. Own end-to-end delivery, frontend architecture, performance, testing, and integration with backend APIs. Mentor junior engineers, drive code quality and best practices, and resolve production issues while collaborating with Product, Design, and Backend teams.

Provide front-line technical support and onboarding for Ontic's SaaS platform: manage help-desk tickets, resolve client issues, liaise with product and development, create support documentation, report on support metrics, update knowledge portal, and proactively engage clients to ensure exceptional post-sale experiences.

Serve as the primary product representative for engineering teams: translate roadmap into detailed epics and user stories, manage and prioritize the backlog, refine requirements, support sprint planning and acceptance testing, and drive alignment across Product, UX, QA, and Engineering to ensure timely, high-quality releases.