Teams at Onix Group

Manage front desk operations including answering phones, scheduling, checking insurance eligibility, obtaining prior authorizations, collecting copays, accepting payments and recording them in the Kipu EHR, preparing admissions paperwork, daily cash reporting and deposits, supply ordering, and supporting basic financial/census reporting.

Provide peer-based encouragement, outreach, coaching, daily living assistance, and linkage to community supports for individuals in outpatient medication-assisted treatment. Advocate for clients, assist with admissions navigation, attend treatment team meetings, maintain confidentiality, and serve as a recovery role model and educator for patients and caregivers.

Provide regulatory compliance and risk management for an SNF/LTC facility: investigate incidents, lead root cause analyses, develop corrective actions, educate staff, monitor regulatory compliance, document interventions, liaise with legal/insurers, and participate in quality and safety initiatives.