Jobs at OneBlood

Contacts eligible blood donors by phone, email, text, and flyers to recruit recurring donations. Builds donor rapport, provides customer service and program education, enters donor information into databases, sends appointment reminders, follows recruitment policies, meets monthly outreach and booking metrics, and helps maintain blood donation inventory levels.

Contacts eligible blood donors by phone, email, text, and flyers to encourage recurring donations. Builds donor relationships, educates donors, schedules and reminds them about appointments, enters information into databases, meets monthly outreach and booking metrics, follows donor recruitment procedures, and supports stable blood donation inventory levels.

Provides customer service to donors by phone, email, live chat, and text. Resolves inquiries, updates donor accounts, de-escalates concerns, supports reception and mailroom coverage, schedules donor appointments, tracks rewards, and assists with management projects. Requires strong communication, multitasking, organization, basic computer skills, and the ability to use office equipment.

Provides customer support to donors through phone, email, live chat, and text. Resolves inquiries, updates account information, de-escalates concerns, schedules donor appointments, tracks rewards, and supports reception and mailroom coverage. The role also assists with management projects and requires accurate, timely case handling while meeting daily goals.

Supervises a team of 20 telerecruitment associates responsible for recruiting blood donors and meeting monthly production goals. Manages schedules, attendance, quality checks, coaching, onboarding, retraining, staff escalations, office operations, special projects, and process improvements. Coordinates with Marketing on promotions and supports implementation of call center technology. Visits donor centers and offsite events as needed.

Contacts eligible blood donors by phone, email, text, and flyers to encourage recurring donations. Provides donor education and customer service, schedules appointments, enters donor information into databases, sends reminders, follows recruitment policies, meets monthly outreach metrics, and helps maintain blood inventory levels.

Provides strategic and technical leadership for enterprise AI, machine learning, generative AI, and advanced analytics. Establishes AI roadmaps, standards, governance, and responsible AI practices; oversees model, agent, platform, and data solution development; and leads MLOps, infrastructure, optimization, and lifecycle management. Partners with executives and business leaders to deliver measurable outcomes, manages budgets and vendors, and builds high-performing AI/ML and analytics teams.

Manages laboratory operations, testing, blood component modification, staff scheduling, training, quality control, regulatory compliance, SOP implementation, audits, incident investigations, equipment services, and timely reporting or issuance of results and blood products. Supervises laboratory assistants, technicians, and technologists, performs laboratory procedures, participates in corrective actions, and joins the on-call rotation.

Manufactures, labels, stores, and distributes blood and blood products. Performs production data entry, equipment operation and quality checks, product release verification, quarantine and disposition of unacceptable products, inventory management, and quality-control sample preparation. Requires flexible scheduling, including evenings, weekends, and emergency reporting. Work may involve lifting up to 50 pounds, blood-borne pathogen exposure, and below-freezing temperatures.

Manufactures, labels, stores, and distributes blood and blood components while maintaining accurate records and inventory. Operates and performs quality checks on equipment, evaluates product suitability, quarantines unacceptable products, and submits quality-control samples. The role requires accurate data entry, adherence to standard operating procedures, physical handling of materials, and availability for overnight shifts, training, emergencies, and exposure to blood-borne pathogens and subfreezing temperatures.

Processes patient blood samples, maintains laboratory records and inventories, issues and inspects blood components, monitors equipment alarms, performs quality control, modifies components, cleans equipment, and communicates with hospital staff. The role requires following detailed procedures, using computer systems, responding to emergencies, and handling potential exposure to blood-borne pathogens.

Manufactures, labels, stores, and distributes whole blood and blood components. Performs production data entry, equipment operation and quality checks, product quarantine and disposition, inventory maintenance, and quality-control sample preparation. The role requires adherence to standard operating procedures, accurate records, schedule flexibility, physical handling of materials, and safe work around blood-borne pathogens and below-freezing temperatures.

Manufactures, labels, stores, and distributes blood and blood components while maintaining accurate production records. Operates and performs quality checks on equipment, manages product quarantine and disposition, maintains supply inventory, and prepares quality-control samples. Requires flexible overnight and weekend availability, including several weeks of daytime training. Work may involve lifting up to 50 pounds, exposure to blood-borne pathogens, and below-freezing temperatures.

Analyzes business and user needs, documents application requirements, and develops process improvement solutions. Creates project plans, schedules, specifications, process models, data mappings, and data models. Serves as a liaison between business stakeholders, customers, vendors, and development teams throughout project planning and implementation. Facilitates discovery sessions, supports application design, tracks milestones, and mentors analyst team members while ensuring quality standards.

Evaluates process-improvement opportunities, business risks, costs, and returns to improve operational effectiveness. Gathers and documents application requirements, creates process and data models, develops technical specifications, and supports functional application design. Serves as a liaison between business stakeholders, development teams, vendors, and subject matter experts. Maintains project schedules, facilitates discovery sessions, and coordinates implementation through testing and production.

Executes blood donor recruitment programs within an assigned territory. Builds and manages relationships with donor drive chairpersons and business contacts, identifies new blood drive opportunities, schedules drives, and uses marketing materials and communication channels to achieve recruitment goals. Represents the organization at community events, manages territory resources and budgets, supports blood drive operations, and completes required reporting and administrative tasks.

Supervises clinical laboratory staff, coordinates workflow and scheduling, oversees training and competency testing, and ensures accurate, timely testing. Maintains quality control, equipment calibration, regulatory compliance, and corrective action processes. Provides technical guidance, resolves testing and system issues, performs Medical Technologist bench work, participates in validations and performance monitoring, and joins an on-call rotation.

Manufactures, labels, stores, distributes, and quarantines blood and blood components according to standard operating procedures. Performs production data entry, equipment operation and quality-control checks, inventory monitoring, sample preparation, and manufacturing record maintenance. The role requires accurate product release decisions, physical handling of materials up to 50 pounds, and potential exposure to blood-borne pathogens and extreme freezer temperatures.

Executes blood donor recruitment programs within an assigned territory, managing donor drive accounts, developing relationships with business contacts, identifying new opportunities, scheduling drives, and supporting promotional activities. The role presents to groups, represents the organization at community events, uses digital tools, manages resources and budgets, completes reporting, and may recruit donors during blood drives. A bachelor’s degree or equivalent experience, valid driver’s license, computer proficiency, and strong communication skills are required.

Executes blood donor recruitment programs across an assigned territory, manages donor drive accounts and schedules, develops relationships with business contacts, identifies new blood drive opportunities, and uses marketing materials and communication channels to meet recruitment goals. Represents the organization at community events, manages resources and reporting, and may recruit donors during blood drives.