Jobs at OneAmerica

Leads software testing practice development through mentoring, governance participation, best-practice implementation, automated framework adoption, and collaboration with delivery teams. Evaluates testing processes, pilots new practices, facilitates knowledge sharing, troubleshoots quality or delivery issues, and improves software quality assurance across teams. Requires extensive experience managing software quality deliverables, testing methodologies, automation, Agile/Scrum practices, and cross-functional technical leadership.

Manage financial balancing, information-reporting reconciliations, suspense accounts, ERISA accounts, and balance-sheet reconciliation for life insurance and financial services divisions. Investigate unreconciled accounting items, identify root causes, process corrections, ensure funds are properly recorded, and provide training and support for suspense processes.

Leads data engineering for a functional area by defining future-state architecture, establishing technical standards, mentoring team members, developing code and procedures, fixing bugs, maintaining quality, gathering requirements, and supporting application functionality. The role serves as a subject matter expert, partners with architecture and application engineering leaders, and drives technology adoption and professional development.

Provides empathetic customer and agent support through inbound calls and email. Resolves inquiries involving web technical support, demographic updates, retirement pension plans, and transactional service requests. Researches issues, delivers one-call resolutions, manages escalations, coordinates with internal support functions, and maintains service and quality goals. Identifies customer experience improvements while navigating multiple systems and collaborating with stakeholders.

Adjudicates short-term disability claims by investigating eligibility, evaluating medical and financial information, interpreting policy provisions, calculating benefits, processing payments, and issuing approvals or denials. Communicates with claimants, employers, physicians, and technical resources; manages case coordination and transitions to long-term disability. Maintains compliant documentation, resolves service issues, supports subrogation, and meets quality and production goals.

The Payroll Consultant oversees payroll data quality, audits, controls, compliance, banking, adjustments, payroll processing support, payment tracking, reporting, documentation, and employee ticket resolution. The role collaborates with HRIS, Finance, Tax, Legal, vendors, and Internal Audit; maintains compliance with payroll-related laws; supports system testing and training; and leads process improvement initiatives. The position requires a college degree and at least four years of relevant payroll, HR service center, accounting, or tax experience.

Reviews and approves advertising and marketing materials for compliance with company policies, insurance regulations, FINRA, and SEC requirements. Provides regulatory guidance, evaluates complex compliance issues, maintains disclosures and policies, completes FINRA filings, and advises internal and external stakeholders. Requires collaboration with business partners, regulators, and senior management while managing multiple priorities and deadlines.

Investigates and adjudicates complex long-term disability claims, identifies settlement candidates, supports fraud prevention, and coaches LTD Examiners. The role uses FINEOS and investigative tools to ensure accurate, high-quality claims processing, drive settlements, develop team capability, and improve department processes. It requires substantial LTD claims experience, claims-system proficiency, Windows skills, and a high school diploma or equivalent.

Reviews disability claim files, calculates and validates overpayments, gathers missing financial and benefit information, and manages recovery actions. Communicates with claimants, advocates, internal teams, and external resources to negotiate repayment and document decisions accurately. Maintains caseloads, meets service and recovery goals, applies policy and regulatory requirements, and supports process improvements. The role requires strong analysis, math, communication, customer service, organization, and decision-making skills in a collaborative, fast-paced environment.

Leads short-term disability claims operations, ensuring timely, accurate, compliant claim decisions and strong customer service. Manages claims staff performance, coaching, staffing, retention, workload distribution, quality reviews, complaints, and adherence to ERISA and service guidelines. Partners with supervisors and cross-functional teams including appeals, training, legal, underwriting, and policy teams. Participates in recruiting, employee development, customer presentations, and initiatives that improve claims effectiveness and business results.

Processes new business for multiple group insurance product lines from application entry through policy issuance, excluding underwriting. Responsibilities include issuing policies, assembling documents, resolving application and underwriting data needs, processing premium payments and refunds, initiating transfers, completing suitability reviews, meeting service-level targets, and identifying efficiency improvements.

Processes and validates life insurance policy service requests, including changes, loans, withdrawals, surrenders, transfers, and payments. Reviews documentation, analyzes policy data, resolves discrepancies and escalated issues, maintains accurate transaction records, monitors workflow queues, meets service-level targets, and identifies process improvement opportunities. Provides service to agents, brokers, producers, and clients while managing multiple platforms and complex financial work items.

Leads marketing strategy and planning for Enterprise Marketing and Communications, partnering with the CMO and leadership team to align enterprise priorities, define KPIs, oversee market research and competitive intelligence, coordinate cross-functional initiatives, prepare executive communications, and monitor progress toward strategic business outcomes.

Processes life insurance and long-term care applications from entry through policy issuance and delivery. Issues policies, places coverage in force, assembles documents, resolves application and underwriting data needs, processes premiums, refunds, transfers, and exchanges, and performs suitability reviews. The role partners with Case Management, meets service targets, identifies efficiency opportunities, and provides accurate customer-focused support in a high-volume environment.

Owns and prioritizes the Salesforce CRM product backlog, translating stakeholder and customer needs into epics, features, and user stories. The role manages execution, roadmaps, integrations, data, acceptance criteria, and sprint delivery while ensuring alignment with business, regulatory, and customer outcomes. It collaborates with technical and business stakeholders, assesses team outputs, removes blockers, and balances short-term delivery with long-term product viability.

Leads the enterprise strategy, governance, roadmap, and continuous improvement of FP&A systems, primarily Workday Adaptive Planning and Workday Financials integrations. Oversees planning, forecasting, reporting, dashboards, expense allocations, data governance, controls, and finance transformation initiatives. Partners with Finance, Accounting, Actuarial, Treasury, Technology, and business leaders to improve financial decision-making, automation, auditability, and system adoption. Directs complex cross-functional projects, implementations, process improvements, documentation, training, and M&A-related activities.

Designs, develops, tests, deploys, debugs, and performance-tunes Informatica ETL workflows and mappings. Analyzes and profiles data, integrates feeds from multiple systems, creates ETL procedures, and supports data warehouse development. Partners with architects, product owners, end users, vendors, and leadership to define requirements, estimate work, resolve defects, improve standards, and recommend data architecture. Represents the ETL community in governance activities and provides technical guidance and coaching.