Jobs at OneAmerica

The Payroll Consultant oversees payroll data quality, audits, controls, compliance, banking, adjustments, payroll processing support, payment tracking, reporting, documentation, and employee ticket resolution. The role collaborates with HRIS, Finance, Tax, Legal, vendors, and Internal Audit; maintains compliance with payroll-related laws; supports system testing and training; and leads process improvement initiatives. The position requires a college degree and at least four years of relevant payroll, HR service center, accounting, or tax experience.

Provides strategic leadership for data projects across a business line. Maintains conceptual and relational data models, establishes modeling standards, audits compliance, reviews architecture, identifies component reuse, and aligns business data needs with enterprise data strategy. The role also requires complex SQL development, data performance tuning, project estimation, Agile collaboration, and familiarity with DevOps and modern data technologies.

Complete actuarial projects involving pricing, product development, valuation, financial reporting, projections, experience analysis, asset/liability management, and industry research. Interns will support process improvements, develop technical and interpersonal skills, and learn about individual, employee benefits, and retirement services business lines in a hybrid Indianapolis environment.

Manages transactional case tasks supporting insurance new business and underwriting processes. Orders medical underwriting requirements, updates vendor sites, contacts external carriers about fund transfers, documents information, and ensures cases progress accurately and on time. Maintains performance metrics and customer satisfaction while collaborating with internal stakeholders in a high-volume environment.

Supports sales growth across an assigned territory by partnering with external wholesalers, advisors, and agents. Responsibilities include sales calls, webinars, case design, sales tools, market recognition initiatives, and collaboration with marketing and internal business partners. The role requires a high school diploma, Life and Health licensing within four months, and sales and financial industry experience.

Reviews and approves advertising and marketing materials for compliance with company policies, insurance regulations, FINRA, and SEC requirements. Provides regulatory guidance, evaluates complex compliance issues, maintains disclosures and policies, completes FINRA filings, and advises internal and external stakeholders. Requires collaboration with business partners, regulators, and senior management while managing multiple priorities and deadlines.

Investigates and adjudicates complex long-term disability claims, identifies settlement candidates, supports fraud prevention, and coaches LTD Examiners. The role uses FINEOS and investigative tools to ensure accurate, high-quality claims processing, drive settlements, develop team capability, and improve department processes. It requires substantial LTD claims experience, claims-system proficiency, Windows skills, and a high school diploma or equivalent.

Reviews disability claim files, calculates and validates overpayments, gathers missing financial and benefit information, and manages recovery actions. Communicates with claimants, advocates, internal teams, and external resources to negotiate repayment and document decisions accurately. Maintains caseloads, meets service and recovery goals, applies policy and regulatory requirements, and supports process improvements. The role requires strong analysis, math, communication, customer service, organization, and decision-making skills in a collaborative, fast-paced environment.

Leads short-term disability claims operations, ensuring timely, accurate, compliant claim decisions and strong customer service. Manages claims staff performance, coaching, staffing, retention, workload distribution, quality reviews, complaints, and adherence to ERISA and service guidelines. Partners with supervisors and cross-functional teams including appeals, training, legal, underwriting, and policy teams. Participates in recruiting, employee development, customer presentations, and initiatives that improve claims effectiveness and business results.

Processes new business for multiple group insurance product lines from application entry through policy issuance, excluding underwriting. Responsibilities include issuing policies, assembling documents, resolving application and underwriting data needs, processing premium payments and refunds, initiating transfers, completing suitability reviews, meeting service-level targets, and identifying efficiency improvements.

Processes and validates life insurance policy service requests, including changes, loans, withdrawals, surrenders, transfers, and payments. Reviews documentation, analyzes policy data, resolves discrepancies and escalated issues, maintains accurate transaction records, monitors workflow queues, meets service-level targets, and identifies process improvement opportunities. Provides service to agents, brokers, producers, and clients while managing multiple platforms and complex financial work items.

Support development, testing, and delivery of life insurance illustration capabilities by defining data integrations, troubleshooting legacy and current illustration systems, authoring product specifications, developing test plans, and collaborating with internal and external stakeholders to ensure on-time, high-quality releases.

Provides empathetic customer service to life insurance clients and agents through phone and email. Handles policy inquiries, loan balances, demographic updates, transactional requests, escalations, and issue research while pursuing one-call resolutions. Coordinates with internal support teams, maintains service and quality goals, and identifies customer experience improvements. The role includes eight weeks of training, with two weeks onsite, followed by remote work subject to business needs.

Leads marketing strategy and planning for Enterprise Marketing and Communications, partnering with the CMO and leadership team to align enterprise priorities, define KPIs, oversee market research and competitive intelligence, coordinate cross-functional initiatives, prepare executive communications, and monitor progress toward strategic business outcomes.

Processes life insurance and long-term care applications from entry through policy issuance and delivery. Issues policies, places coverage in force, assembles documents, resolves application and underwriting data needs, processes premiums, refunds, transfers, and exchanges, and performs suitability reviews. The role partners with Case Management, meets service targets, identifies efficiency opportunities, and provides accurate customer-focused support in a high-volume environment.

Owns and prioritizes the Salesforce CRM product backlog, translating stakeholder and customer needs into epics, features, and user stories. The role manages execution, roadmaps, integrations, data, acceptance criteria, and sprint delivery while ensuring alignment with business, regulatory, and customer outcomes. It collaborates with technical and business stakeholders, assesses team outputs, removes blockers, and balances short-term delivery with long-term product viability.

Leads the enterprise strategy, governance, roadmap, and continuous improvement of FP&A systems, primarily Workday Adaptive Planning and Workday Financials integrations. Oversees planning, forecasting, reporting, dashboards, expense allocations, data governance, controls, and finance transformation initiatives. Partners with Finance, Accounting, Actuarial, Treasury, Technology, and business leaders to improve financial decision-making, automation, auditability, and system adoption. Directs complex cross-functional projects, implementations, process improvements, documentation, training, and M&A-related activities.

Leads data engineering for a functional area by defining future-state architecture, establishing technical standards, mentoring team members, developing code and procedures, fixing bugs, maintaining quality, gathering requirements, and supporting application functionality. The role serves as a subject matter expert, partners with architecture and application engineering leaders, and drives technology adoption and professional development.

Designs, develops, tests, deploys, debugs, and performance-tunes Informatica ETL workflows and mappings. Analyzes and profiles data, integrates feeds from multiple systems, creates ETL procedures, and supports data warehouse development. Partners with architects, product owners, end users, vendors, and leadership to define requirements, estimate work, resolve defects, improve standards, and recommend data architecture. Represents the ETL community in governance activities and provides technical guidance and coaching.

Process and validate complex individual life insurance policy service requests, review documentation for completeness and regulatory compliance, analyze policy data to resolve discrepancies, maintain accurate transaction records, manage workflow queues to meet SLAs, handle escalations, and identify process improvement opportunities while collaborating with internal stakeholders.