Jobs at OneAmerica

The National Account Director owns strategic relationships with national distribution partners, including IMOs, broker-dealers, and financial institutions. Responsibilities include developing joint business plans, driving sales and revenue growth, leading executive relationships, coordinating internal resources, conducting business reviews, monitoring production and market trends, and identifying growth opportunities. The role is fully remote with occasional office attendance as business needs require.

Processes new business applications for life and long-term care insurance from application entry through policy issuance and delivery. Responsibilities include issuing policies, placing policies in force, assembling documents, resolving application and underwriting data needs, processing premium payments, refunds, transfers and exchanges, conducting suitability reviews, and identifying process improvements. The role requires attention to detail, regulatory adherence, customer service, and collaboration with Case Management.

Reviews disability claim files, gathers missing financial and benefit information, calculates and determines overpayments, and manages recovery actions. Communicates with claimants and advocates by phone, negotiates recovery decisions, documents actions in claim systems, and provides empathetic customer service. The role requires accurate analysis, policy and contract interpretation, math skills, prioritization, collaboration, and process improvement while meeting recovery, service, and performance goals.

Leads multiple Agile teams through OneAmerica’s SAFe transformation. Responsibilities include coaching Scrum Masters, Product Owners, and Product Managers; facilitating ceremonies and workshops; resolving impediments; coordinating Release Train planning; managing financial and resource forecasting; tracking KPIs and metrics; developing Agile standards; and fostering continuous improvement and high-performing teams.

Manages transactional case activities supporting new business and underwriting processes. Orders medical underwriting requirements, updates vendor systems, contacts insurance carriers regarding fund transfers, documents case information, and completes daily tasks to ensure timely and accurate case progression. The role requires meeting performance metrics while maintaining effective communication and a positive customer experience.

Build and maintain scalable Snowflake data pipelines and dbt-based ELT workflows using SQL and Python. Integrate multiple source systems, implement Medallion Architecture patterns, monitor pipeline reliability, resolve data quality issues, and support performance and cost optimization. Collaborate with analytics, product, and business teams to deliver trusted datasets while contributing to data modeling, governance, testing, documentation, lineage, code reviews, and deployment practices.

Reviews and approves advertising and marketing materials for compliance with company policies, insurance regulations, FINRA, and SEC requirements. Provides regulatory guidance, evaluates complex compliance issues, maintains disclosures and policies, completes FINRA filings, and advises internal and external stakeholders. Requires collaboration with business partners, regulators, and senior management while managing multiple priorities and deadlines.

Leads software testing practice development through mentoring, governance participation, best-practice implementation, automated framework adoption, and collaboration with delivery teams. Evaluates testing processes, pilots new practices, facilitates knowledge sharing, troubleshoots quality or delivery issues, and improves software quality assurance across teams. Requires extensive experience managing software quality deliverables, testing methodologies, automation, Agile/Scrum practices, and cross-functional technical leadership.

Adjudicates short-term disability claims by investigating eligibility, evaluating medical and financial information, interpreting policy provisions, calculating benefits, processing payments, and issuing approvals or denials. Communicates with claimants, employers, physicians, and technical resources; manages case coordination and transitions to long-term disability. Maintains compliant documentation, resolves service issues, supports subrogation, and meets quality and production goals.

The Payroll Consultant oversees payroll data quality, audits, controls, compliance, banking, adjustments, payroll processing support, payment tracking, reporting, documentation, and employee ticket resolution. The role collaborates with HRIS, Finance, Tax, Legal, vendors, and Internal Audit; maintains compliance with payroll-related laws; supports system testing and training; and leads process improvement initiatives. The position requires a college degree and at least four years of relevant payroll, HR service center, accounting, or tax experience.

Processes and validates life insurance policy service requests, including changes, loans, withdrawals, surrenders, transfers, and payments. Reviews documentation, analyzes policy data, resolves discrepancies and escalated issues, maintains accurate transaction records, monitors workflow queues, meets service-level targets, and identifies process improvement opportunities. Provides service to agents, brokers, producers, and clients while managing multiple platforms and complex financial work items.

Leads marketing strategy and planning for Enterprise Marketing and Communications, partnering with the CMO and leadership team to align enterprise priorities, define KPIs, oversee market research and competitive intelligence, coordinate cross-functional initiatives, prepare executive communications, and monitor progress toward strategic business outcomes.

Leads the enterprise strategy, governance, roadmap, and continuous improvement of FP&A systems, primarily Workday Adaptive Planning and Workday Financials integrations. Oversees planning, forecasting, reporting, dashboards, expense allocations, data governance, controls, and finance transformation initiatives. Partners with Finance, Accounting, Actuarial, Treasury, Technology, and business leaders to improve financial decision-making, automation, auditability, and system adoption. Directs complex cross-functional projects, implementations, process improvements, documentation, training, and M&A-related activities.