Teams at OneAmerica

The New Business Processor processes new business applications for Life and Long-Term Care, collaborates with Case Management, and ensures compliance with service levels.

Manage and drive cases through New Business and Underwriting by coordinating requirements, communicating status to stakeholders, troubleshooting pending issues, educating partners on platforms, and mentoring junior case managers to ensure timely completion and high customer satisfaction.

The Operations Associate manages financial requests, provides customer service, and collaborates with the team to meet service standards in a fast-paced environment.