Teams at OneAmerica

Lead end-to-end onboarding of new employer groups for employee benefits. Serve as primary client contact, coordinate cross-functional teams, validate enrollment and plan documents, set up billing and portals, deliver contracts, and ensure a documented handoff to Account Management while maintaining high client satisfaction.

Lead and mature an enterprise ITSM program as the product owner, overseeing ITIL disciplines, MSP delivery, roadmaps, vendor performance, backlog prioritization, and cross-team execution while influencing executives and driving modernization.

The Legal Consultant leads projects within the department, ensuring compliance, optimizing workflows, and collaborating with counsel and stakeholders. Responsibilities include drafting legal documents and providing office administrative support.