The Technical Alignment Manager is responsible for understanding clients' IT environments, analyzing technology usage, and ensuring compliance with standards while enhancing systems and maintaining relationships.

The Sales Representative role involves hunting for new business opportunities, building a sales pipeline, and presenting MSP solutions to clients, with a focus on technology needs.

The Sales Development Representative is responsible for contacting potential clients, generating leads, scheduling appointments, and maintaining the database for marketing efforts.

The Client Account Manager builds and maintains client relationships, develops tailored IT strategies, delivers solutions, and coordinates teamwork to ensure client satisfaction and growth.