The Director of Technical Operations oversees operational reliability and security for SaaS platforms, leading teams across DevOps, SRE, and Cloud Engineering while ensuring compliance and efficient release management.

The Director of Technical Operations oversees all operational aspects of SaaS platforms and on-prem software, including reliability, security, tooling, and team leadership in DevOps and Cloud Engineering.

The Director of Product Technical Support leads Onapsis' global support organization, focusing on strategy, metrics, and operational excellence in both SaaS and on-premise contexts.

Lead and scale Onapsis' global Product Technical Support organization, ensuring operational excellence, driving key performance metrics, and improving customer satisfaction through data-driven insights and collaboration with Product and Engineering.

The Sales Engineer manages the technology evaluation stage of sales, delivers product demos, responds to technical inquiries, and collaborates with the sales team to address business opportunities.

The Senior Technical Support Specialist will resolve advanced product issues, perform troubleshooting, collaborate with teams, and mentor junior staff.

As a Junior Technical Support Specialist, you'll assist customers with technical inquiries, troubleshoot issues, validate licensing, and collaborate on solutions while gaining knowledge in SAP and cybersecurity.

The Sales Engineer will support the sales team by delivering product demonstrations, addressing technical inquiries, and aligning technical value propositions with business opportunities in cybersecurity.

As a Junior Technical Support Specialist, you'll troubleshoot customer issues, validate licensing, document solutions, and support senior engineers while building skills in SAP and cybersecurity.