Jobs at Omnicell

Design, develop, test, deploy, and maintain scalable cloud-enabled applications using C#, React/Angular, and RESTful APIs. Lead architecture and code reviews, improve performance and reliability, support CI/CD and Kubernetes-based deployments, troubleshoot distributed systems, and mentor junior engineers within Agile teams.

Develop and scale B2B content across ebooks, whitepapers, blogs, social media, video, email, landing pages, and digital ads. Shape brand voice, simplify complex concepts, support campaigns and product launches, and align content with buyer journeys. Collaborate with product marketing, demand generation, sales, design, agencies, and vendors while maintaining editorial quality, consistency, and accuracy. Use performance insights to improve content effectiveness.

Leads reconciliation services and customer relationships during onboarding. Provides training, communicates required actions, analyzes reconciliation data, supports accounting and claims processes, prepares reports, resolves customer issues, researches root causes, tracks technical problems, and maintains case records while ensuring HIPAA confidentiality.

Manage complex technical projects and cross-functional programs from design through delivery. Responsibilities include project planning, budgeting, resource forecasting, risk mitigation, stakeholder communication, hardware design reviews, prototype builds, EVT/DVT/PVT activities, reliability testing, and manufacturing and test readiness. The role aligns Product, Engineering, Regulatory, Supply Chain, and other teams while ensuring delivery against product strategy, regulatory requirements, schedules, and business outcomes.

Provides personalized specialty-pharmacy care, medication counseling, and safe dispensing services. Builds relationships with physicians and the local medical community, supports efficient pharmacy operations, stays current on regulations and retail pharmacy practices, and develops expertise in specialty diseases including autoimmune conditions, oncology, hepatitis C, and HIV.

Serves as the clinical pharmacist for specialty medications, supporting patients, providers, and pharmacy operations. Manages specialty patient enrollment and therapeutic journeys, provides drug information and counseling, supports formulary and clinical programs, and resolves medication-related issues. Ensures accreditation, billing, documentation, quality, audit, and performance requirements are met. Requires strong expertise in specialty pharmacy, REMS programs, limited-distribution products, prior authorizations, and disease-state management.

Owns and coordinates contracts from intake through execution, managing milestones, approvals, stakeholder communication, compliance, documentation, and risk escalation. The role partners with Commercial, Legal, Finance, Procurement, IT, Customer Success, and customers to maintain contract momentum and data integrity in Agiloft and related systems. It also supports reporting, audit readiness, process improvement, workflow optimization, and contract lifecycle management technology adoption.

Leads specialty pharmacy operations, provides personalized patient care and pharmacy consultation, ensures safe medication dispensing, maintains regulatory compliance, collaborates with physicians, oversees clinical activities, and develops pharmacy staff. The role requires a Louisiana pharmacist license, pharmacy degree, continuing education compliance, and three years of pharmacy experience.

Lead a reconciliation team delivering reconciliation services and onboarding support to customers. Manage customer relationships, communicate actions and issues, produce reports, perform claims research and root cause analysis, maintain NetSuite cases, train customers via webinars, ensure HIPAA compliance, and escalate technical problems.

Lead customer reconciliation services, onboarding, training, reporting, claims research, and issue resolution. Maintain customer communications, documentation, cases in NetSuite, and compliance with HIPAA requirements. Analyze reconciliation trends, support accounting and claims-posting protocols, coordinate payer data transmission, investigate recurring issues, and escalate technical or customer concerns. The role also coaches staff and customers, manages difficult situations, and requires onsite work in Fort Worth Monday through Wednesday with remote work Thursday and Friday.

Leads customer reconciliation services, onboarding, training, reporting, and communication. Supports payer data transmission, payment and claims reconciliation, customer questions, complaints, and issue escalation. Analyzes reconciliation trends, performs claims research and root-cause analysis, maintains NetSuite case records, and coaches staff and customers on application use and accounting processes. The role requires strong communication, organization, customer service, mathematical, and problem-solving skills.

Leads the global Site Reliability Engineering organization, defining enterprise reliability strategy, governance, architecture, observability, automation, resilience, and production engineering standards. Builds and mentors SRE leadership, partners with product and platform engineering, establishes SLOs, SLIs, error budgets, production readiness reviews, and reliability scorecards, and drives cloud platform availability, scalability, performance, and operational excellence through engineering automation.

Leads the Growth & Strategic Analytics team and owns commercial, market, customer, and enterprise analytics. The role integrates internal and external data, manages data vendors, develops segmentation and opportunity models, supports forecasting and territory planning, oversees customer metrics, and partners with cross-functional teams to deliver dashboards and actionable insights. It also communicates recommendations to executives and incorporates predictive modeling and AI/ML where appropriate.

Lead specialty pharmacy operations, provide personalized patient care and consulting, ensure safe medication dispensing, maintain regulatory compliance, collaborate with physicians, oversee clinical pharmacy activities, and develop the pharmacy team. The role requires California pharmacist licensure, pharmacy practice experience, and leadership of continuous improvement initiatives.

Build and lead Omnicell’s SRE practice from the ground up while remaining highly hands-on. Define SLOs, error budgets, incident command, observability standards, on-call processes, and reliability KPIs. Instrument services, manage Kubernetes and infrastructure-as-code, lead major incidents, conduct chaos exercises, and develop runbooks. Own the introduction of AIOps in a regulated healthcare environment, coach an SRE engineer, hire future team members, and partner with engineering, security, compliance, product, support, and managed service providers.

Manage manufacturing tooling readiness and lifecycle, including procurement, inspection, inventory, documentation, staging, repairs, and replacement. Collaborate with production, quality, supply chain, maintenance, vendors, and engineering teams to troubleshoot tooling issues, support new product introduction, equipment qualification, preventive maintenance, Lean improvement, and data-driven process optimization. The role is fully onsite in a production and lab environment with minimal travel.

Coordinate legal operations programs, process improvements, workflow documentation, stakeholder communications, milestones, and change management. Support technology, AI, and automation initiatives that improve legal productivity and service delivery. Partner with Legal and cross-functional teams to implement scalable processes, operating procedures, and workflow standards while tracking action items and supporting adoption through communications and training.

Analyzes Technical Support and Field Service data to identify trends, operational issues, and customer experience opportunities. Develops dashboards, recurring reports, scorecards, and executive presentations; translates stakeholder needs into business requirements; and delivers recommendations for support effectiveness, workforce planning, and efficiency. Partners cross-functionally with Technical Support, IT, Data Engineering, Customer Success, and Commercial teams. Supports AI and data science initiatives through data preparation, exploratory analysis, and interpretation of outputs.

Leads the vision, strategy, roadmap, and execution for OmniSphere’s shared data platform, analytics, AI intelligence, and agentic experience products. Oversees data governance, quality, provenance, analytics modernization, AI platform services, workflow automation, and regulated-environment guardrails. Manages and develops senior product leaders, aligns engineering and business stakeholders, communicates with executives and customers, and owns portfolio-level commercial outcomes including pricing, P&L, revenue, and costs.

Develop and execute talent-management and workforce strategies aligned with business goals. Advise leaders on organizational design, workforce planning, performance management, culture, change, and leadership development. Translate workforce data into actionable insights, collaborate with HR centers of expertise, identify strategic people challenges, and influence business decisions through research, benchmarking, and innovative HR solutions.