Jobs at Omnicell

Leads customer reconciliation services, onboarding, training, reporting, and communication. Supports payer data transmission, payment and claims reconciliation, customer questions, complaints, and issue escalation. Analyzes reconciliation trends, performs claims research and root-cause analysis, maintains NetSuite case records, and coaches staff and customers on application use and accounting processes. The role requires strong communication, organization, customer service, mathematical, and problem-solving skills.

Build and run an enterprise data governance program: create policies, standards, and controls; establish data use and de-identification programs (HIPAA-compliant); define ownership and stewardship; measure and remediate data quality; maintain governance artifacts; align cross-functionally; report and drive adoption and training.

Own product strategy, roadmap, development, commercialization, launches, and performance for ASC anesthesia solutions. Translate customer, market, and technology insights into products that improve healthcare efficiency, safety, and outcomes. Collaborate cross-functionally with engineering, clinical, sales, marketing, commercial, and operations teams while defining value propositions, pricing, success metrics, and growth opportunities.

Develops and executes scalable digital engagement strategies for independent pharmacies and GPOs/PSAOs. Evaluates customer journeys, utilization, feedback, analytics, purchasing trends, and lifecycle performance to improve digital experiences, satisfaction, loyalty, and growth. Partners with digital marketing, customer success managers, sales, and clients while supporting ecommerce and digital sales strategies. This home-based role requires travel up to 25%.

Executes digital demand-generation programs across social media, email, websites, webinars, events, public relations, and sales enablement. Creates and manages content, coordinates campaigns and stakeholders, supports lead capture and handoff, maintains marketing assets and calendars, and monitors engagement and funnel metrics. The role requires strong writing, organization, project coordination, collaboration, and hands-on experience with digital marketing platforms.

Manages strategic enterprise customer relationships for EnlivenHealth, driving solution adoption, retention, renewals, expansion, and measurable customer value. Acts as a consultative partner and internal customer advocate, coordinating with Sales, Product, Engineering, Support, and other teams to resolve issues, support migrations, conduct business reviews, and identify growth opportunities. The role is remote with 15–20% travel.

Leads verification and validation strategies, hands-on subsystem and system testing, test fixture and laboratory setup development, statistical analysis, failure investigations, technical documentation, and process automation for complex medical automation systems. Collaborates cross-functionally with R&D, Quality, Manufacturing, Product, and Automation teams while mentoring junior engineers and improving reliability and test coverage.

Designs, develops, and supports enterprise CPQ and product configuration platforms for accurate configuration, pricing, quoting, and fulfillment. Builds product models, business rules, pricing logic, integrations, and automation across CPQ, Salesforce, SAP, PLM, and other enterprise systems. Supports product lifecycle governance, new product introductions, testing, releases, troubleshooting, platform modernization, and quote-to-cash process improvements while collaborating with Product Management, Engineering, Sales Operations, and IT.

Leads Omnicell’s enterprise AI security strategy, architecture, governance, engineering, and operations. Establishes controls for AI platforms, LLMs, agents, connected devices, and autonomous systems across their lifecycles. Responsibilities include AI inventories, agent identity and authorization, secure GenAI and RAG architectures, threat modeling, red teaming, detection and response, vendor assessments, Zero Trust controls, and cyber-physical security. The role partners with product, technology, privacy, legal, and regulatory teams in a highly regulated healthcare environment.

Leads commercial contracting and legal strategy for pharmacy services, including negotiating customer, ecosystem, reseller, software licensing, professional services, and consultant agreements. Advises sales and business leaders, develops customer-facing terms, supports commercialization and due diligence, improves legal workflows, trains stakeholders, and manages attorneys and legal professionals. Requires extensive commercial contracts experience, pharmacy industry expertise, and knowledge of HIPAA, HITECH, and state privacy laws.

Leads reconciliation services and customer relationships during onboarding and ongoing support. Communicates required customer actions, manages reports, analyzes reconciliation trends, researches claims, resolves complaints, tracks technical issues, and trains customers on application use. Maintains NetSuite cases, supports payer data transmission, ensures HIPAA compliance, and coaches staff and customers on business processes and best practices.

Supports the EnlivenHealth executive leadership team by managing complex calendars, travel, meetings, executive materials, priorities, and confidential communications. Owns Fort Worth office operations, including facilities, vendors, supplies, purchasing, visitors, events, and workplace readiness. Coordinates cross-functional initiatives, leadership meetings, customer visits, and special projects while improving processes and ensuring consistent follow-through. Requires strong judgment, discretion, organization, communication, and advanced Microsoft 365 proficiency.

Leads architecture, design, implementation, integration, migration, and optimization of SAP RAR and BRIM solutions. The role supports subscription business models, order-to-cash processes, IFRS 15 and ASC 606 compliance, revenue recognition, billing, and financial reporting. Responsibilities include stakeholder leadership, solution governance, documentation, testing, deployment, cutover, go-live, mentoring, and executive advisory across global transformation programs.

Perform revenue accounting analyses, recognition schedules, reconciliations, forecasting, variance analysis, and reporting under GAAP and ASC 606. Maintain NetSuite revenue accounting processes, review allocations and contracts, audit billing transactions, support SEC reporting and audits, and identify revenue trends and discrepancies. Partner with Accounting, FP&A, SEC Reporting, and Audit teams while contributing to process improvements and financial decision-making.

Leads Product’s role in acquisitions, partnerships, and investments by managing market validation, product and technology diligence, evaluation pilots, strategic-fit analysis, and integration planning. Partners with Corporate Development and Market Intelligence, establishes scalable evaluation workflows and playbooks, and builds a specialist team. Requires deep product management, MedTech, healthcare software, commercial analysis, customer research, executive communication, and leadership experience.

Manage end-to-end execution of B2B multi-channel and ABM campaigns using Salesforce MCAE/Pardot and Salesforce CRM. Build, test, launch, and optimize email programs, landing pages, journeys, and paid activations; ensure data integrity, QA, reporting, and process improvements to accelerate pipeline and improve campaign efficiency.

Own and coordinate contracts from intake through execution, managing approvals, milestones, stakeholder communication, governance, compliance, documentation, reporting, and risk escalation. Maintain accurate records in Agiloft and related systems, monitor contract portfolios, support audit readiness, and improve workflows and cycle times. Partner cross-functionally with Commercial, Legal, Finance, Procurement, IT, Customer Success, and customers to advance opportunities efficiently.

Leads customer reconciliation services, onboarding, communication, training, reporting, claims research, and issue resolution. Analyzes reconciliation trends, supports accounting and claims-posting processes, maintains customer cases in NetSuite, coordinates payer data transmission, and escalates technical or customer issues. The role also coaches staff and customers, manages complaints, completes reporting, and ensures confidentiality and HIPAA compliance.

Leads the Health Systems Sales Operating System, integrating sales operations, forecasting, planning, enablement, inside sales, and SDR functions. Establishes performance cadences, governance, KPIs, CRM requirements, territory and capacity planning, and scalable selling motions. Partners with Finance, Marketing, Product, Customer Success, Services, Contracts, and IT to improve pipeline generation, forecast accuracy, deal execution, seller productivity, and commercial transformation. Builds and develops a multifunctional leadership organization.

Design, develop, test, deploy, and maintain scalable cloud-enabled applications using C#, React/Angular, and RESTful APIs. Lead architecture and code reviews, improve performance and reliability, support CI/CD and Kubernetes-based deployments, troubleshoot distributed systems, and mentor junior engineers within Agile teams.