Teams at Oliver Hospitality

The Social Sales Manager will generate hotel and event business, manage client accounts, develop sales plans, conduct site inspections, negotiate and close bookings, and achieve revenue and room-night goals. The role also supports event coordination, onsite execution, client communications, reporting, market analysis, and collaboration with events, operations, and revenue management teams to deliver strong guest experiences.

Oversee Front Office, Housekeeping, and Guest Services operations while ensuring guest satisfaction, room readiness, financial performance, safety, and brand standards. Lead recruitment, training, scheduling, and development; resolve guest escalations; coordinate inventory, occupancy, and maintenance needs; establish procedures; analyze feedback and operational data; and serve as Manager on Duty.

Wash, sanitize, and store dishes, glassware, and utensils; maintain kitchen cleanliness; monitor cleaning supplies and dishwashing equipment; support food prep staff and follow safety procedures.