Jobs at Oglebay

Provides professional nail services including gel applications and removal, manicures, pedicures, paraffin treatments, and hand and foot massages. Maintains equipment, products, cleanliness, and sanitation standards; follows spa protocols and regulations; evaluates guests before treatments; delivers excellent customer service; and promotes retail products. Requires a current West Virginia cosmetology or nail technician license.

Assists the Director with daily horticulture, grounds, and Festival of Lights operations at Oglebay. Oversees budgets, capital projects, light display development, contractors, grounds maintenance, irrigation, plant health, equipment, snow removal, tree care, staffing, training, scheduling, and safety. Manages five supervisors overseeing up to 34 employees and supports hiring, performance management, and guest relations.

Provides administrative and operational support to the Human Resources Department. Responsibilities include greeting visitors, maintaining personnel files and HR databases, preparing reports, assisting with payroll and claims, processing workers’ compensation and unemployment documentation, supporting recruiting events, managing confidential records, reviewing invoices, and providing clerical assistance. Requires strong organization, interpersonal skills, discretion, time management, and proficiency with Microsoft Office, Adobe, and ADP systems.

Supervises front desk and guest services operations, including check-in, check-out, reservations, switchboard duties, guest issue resolution, financial transactions, night audit processes, staff scheduling, training, and performance management. Ensures quality guest care, lobby readiness, safety, emergency protocol compliance, accurate reporting, and adherence to hospitality standards. Oversees 15–20 employees and supports efficient resort operations across flexible shifts, including weekends and holidays.

Patrols park grounds and buildings during overnight shifts, protects visitors and employees, enforces park rules, monitors security systems, responds to incidents, and reports hazards or suspicious activity. Provides guest assistance, traffic and parking control, directions, disabled-vehicle support, facility access, picnic permit monitoring, and revenue or mail transport. Coordinates with law enforcement and fire agencies when needed.