Jobs at OGC Global

Conduct quantitative research and consulting projects involving data preparation, statistical analysis, machine learning, forecasting, reporting, and data visualization. Build and automate analytical solutions, transform large datasets, research new tools and methodologies, and deliver insights to Fortune 500 clients and senior stakeholders. Collaborate with data scientists, designers, project managers, analysts, and sales directors while providing technical guidance and client communication.

Analyze NPS and customer experience data across multiple sources, identify trends and drivers, maintain dashboards and recurring reports, and translate findings into actionable narratives. Partner with CX, research, analytics, and business stakeholders to answer complex questions, support measurement initiatives, and inform customer experience strategy. The role requires strong quantitative research, data visualization, communication, and organizational skills, with regular onsite work in Philadelphia.

Conduct quantitative research and consulting projects for Fortune 500 clients, including data transformation, statistical analysis, machine learning, forecasting, visualization, and automated reporting. Collaborate with data scientists, designers, and project managers to develop client and internal data science solutions, communicate insights to senior stakeholders, and advise analysts and sales leaders on analytical methods.

Analyze NPS, customer experience metrics, survey data, and multiple data sources to identify trends and drivers. Build and maintain dashboards and recurring reports, synthesize findings, and translate analysis into clear narratives and actionable recommendations. Partner with CX, research, analytics, and business stakeholders to answer complex questions, support measurement initiatives, and inform customer experience strategy.

Manage end-to-end qualitative and quantitative research projects, including survey design, programming, vendor coordination, data quality control, analysis, and insight development. Translate complex findings into strategic recommendations, reports, and PowerPoint presentations for senior stakeholders. Collaborate with clients and cross-functional teams while tracking project progress, resources, and deliverables.