Jobs at OfficeRnD

Leads revenue operations strategy across Sales, Customer Success, and Marketing. Owns GTM forecasting, reporting, operating cadence, strategic analysis, and cross-functional programs. Identifies root causes behind performance trends, advises senior leadership, supports pricing and packaging decisions, evaluates markets and monetization opportunities, and partners with Finance on revenue planning, quota setting, territory design, and segmentation.

Provide technical customer support for a complex SaaS platform through email, chat, and remote sessions. Troubleshoot integrations, REST APIs, HTML/CSS templates, payment gateways, accounting systems, CRMs, and door access hardware. Reproduce and document bugs, collaborate with Product, Development, and QA teams, manage SLA-driven tickets, communicate customer feedback, and proactively identify issues.

Own a B2B SaaS product area, driving adoption, retention, and revenue. Responsibilities include shaping strategy and roadmaps, building business cases, defining and prioritizing requirements, collaborating with design and engineering to ship products, conducting customer research, using analytics and experiments, and partnering with Marketing, Sales, and Customer Success on positioning, adoption, and customer feedback.

Lead an AI-first marketing function across two B2B SaaS products: set brand and GTM strategy, run demand-generation and product marketing, build agentic AI workflows, own SEO/AI discovery and measurement, and scale a cross-functional team to deliver pipeline and ARR.

Leads Customer Success for the Flex product line, owning retention, churn, forecasting, team performance, coverage models, strategic renewals, Technical Account Management, escalations, and customer feedback. Manages distributed teams across multiple regions, improves post-sale operating models, and drives AI and automation adoption to increase productivity and scalability. Partners with senior stakeholders and customer executives while guiding the organization through leadership transition and change.

Design, build, and maintain scalable backend services and APIs for core workspace management. Own end-to-end product features across frontend and backend, debug production issues, write tests, review code, mentor junior engineers, and contribute to reliable, maintainable system architecture and engineering standards.

The Senior Backend Developer designs, builds, and maintains scalable backend services and APIs, ensuring performance and reliability, while mentoring junior engineers and collaborating with the team for strategic improvements.