Jobs at Office Hours

Own end-to-end search, discovery, and recommendation systems: design data ingestion and indexing pipelines, build backend services/APIs for matching and ranking, ship user-facing discovery features, improve architecture and observability, and explore LLM-assisted approaches for production retrieval and ranking.

Build and maintain benchmark datasets and reproducible evaluation pipelines and environments for LLMs; support fine-tuning experiments; develop scoreboards/leaderboards and analysis tools; create tooling for data creation, annotation, and review; collaborate with researchers to ensure accurate, comparable published results.

Lead development of the companys first iOS app, owning architecture, state, navigation, offline support, CI/CD and App Store delivery. Build polished Swift/SwiftUI user experiences, collaborate with design and product, use AI coding tools to iterate quickly, and establish mobile standards and tooling as the team grows.

The Senior Product Designer will own product experiences from design to execution, collaborating with product and engineering to create high-quality user interfaces and workflows.

Sell Office Hours' Expert Data Services to research, data, and post-training teams at AI labs and life sciences firms. Win new logos, close large multi-year contracts, drive upsell/expansion, and build senior relationships by translating domain expertise into long-term engagements that advance AI model training and evaluation.

Identify and recruit subject-matter experts, manage client research projects end-to-end (recruiting, scheduling, communications), track project performance and feedback, and share frontline insights with product and engineering to improve the platform.

Own and operate the cloud platform: run AWS/EKS clusters, manage IaC and GitOps, implement CI/CD, security, and observability, operate databases and messaging, and build automation tooling to improve reliability and developer velocity.

The Full Stack Software Engineer will build and ship product features, collaborate with teams, and improve services and APIs. Requires 3+ years of experience.

The Client Solutions Associate connects clients with experts for qualitative interviews, manages research projects, and tracks performance while collaborating with product and engineering teams.