Jobs at Office Hours

Develop and launch new products that expand organizational access to expert knowledge. Responsibilities include customer discovery, product ideation, rapid prototyping, recruiting design partners, running pilots, validating product-market fit, commercializing offerings, defining success metrics, and coordinating cross-functional teams from exploration through growth.

Own growth initiatives across acquisition, onboarding, activation, engagement, retention, and reactivation. Analyze user behavior, funnels, cohorts, and product data to identify opportunities, form hypotheses, run experiments, and measure outcomes. Partner with engineering, design, marketing, and operations to ship product improvements, build growth loops, define metrics, and improve expert engagement in a marketplace.

Build and optimize growth systems for a two-sided marketplace, including landing pages, signup and onboarding flows, experiments, feature-flagging infrastructure, funnel instrumentation, internal tools, and marketing automations. Partner with marketing, product, and design to improve acquisition and activation. Use product analytics, SQL, A/B testing, and AI coding tools to prototype, measure, and ship improvements across the stack.

Build and ship customer-facing web features using React, Next.js, and TypeScript. Own frontend quality across performance, accessibility, responsiveness, component consistency, and polished user interactions. Partner closely with design and product, contribute to the marketing site, use AI coding tools to accelerate delivery, and help establish frontend standards and practices as the team grows.

Owns cross-functional business operations, initially focused on revenue operations, business analytics, AI-enabled process automation, incentives, pricing, renewals, and new product launches. The role partners closely with leadership, Finance, Sales, Client Solutions, and Engineering to build operating processes, reporting, commercial insights, account renewal plans, and scalable company systems.

Own and grow a portfolio of enterprise investment-firm customers through acquisition and expansion strategies. Lead client-facing growth initiatives, hire and coach high-performing team members, improve department processes, and collaborate with product and engineering teams to translate client insights into product improvements.

Owns delivery of AI data generation and model improvement projects in healthcare and clinical domains. Responsibilities include managing a book of business, coordinating clinical and life sciences experts, delivering high-quality training datasets, implementing QA processes, improving operational systems, and supporting customer relationships. Senior candidates additionally lead deal scoping, pricing, expansion planning, and commercial outcomes.

Own IT operations for a 60-person hybrid company, including end-user support, Mac fleet and device management, identity and access administration, SaaS and vendor management, office networking and AV, onboarding and offboarding, security configurations, and process documentation. Administer AI tools, support adoption and training, evaluate technology, manage licenses and costs, and establish scalable IT workflows as the company grows.

Build Office Hours’ marketing function from the ground up, including positioning, product marketing, sales assets, content, executive thought leadership, social presence, field marketing, and events. Partner with the CEO and cross-functional teams to establish the company narrative, create go-to-market programs, and scale marketing capabilities. The role begins as a hands-on individual contributor and evolves into leading an expanding team of marketers, creatives, agencies, and contractors.

The Client Solutions Associate connects clients with experts for qualitative interviews, manages research projects, and tracks performance while collaborating with product and engineering teams.

The Senior Product Designer will own product experiences from design to execution, collaborating with product and engineering to create high-quality user interfaces and workflows.

Sell Office Hours' Expert Data Services to research, data, and post-training teams at AI labs and life sciences firms. Win new logos, close large multi-year contracts, drive upsell/expansion, and build senior relationships by translating domain expertise into long-term engagements that advance AI model training and evaluation.

Identify and recruit subject-matter experts, manage client research projects end-to-end (recruiting, scheduling, communications), track project performance and feedback, and share frontline insights with product and engineering to improve the platform.