Teams at Odyssey Hotel Group

Front Office Intern serving as the first point of contact for hotel guests. Responsibilities include check-in and check-out, complaint handling, guest assistance, room upselling, and promoting hospitality standards. The intern will collaborate with the Front Office team, contribute ideas and projects, and create personalized guest experiences.

Supports the Food and Beverage Manager and team with daily restaurant, bar, and banqueting operations. Responsibilities include coordinating service, monitoring guest satisfaction, responding to requests, training and coaching team members, assisting with scheduling, and maintaining an efficient, welcoming environment. The internship offers hands-on experience in team leadership and luxury hospitality operations.

Welcome hotel guests and support front-office operations, including guest assistance, service personalization, lobby flow monitoring, feedback follow-up, and coordination with other departments. The role requires a professional, hospitable, detail-oriented approach, flexibility for weekends and public holidays, multitasking ability, strong English skills, and calm problem-solving under pressure.