Jobs at Odeko

Leads the Northeast sales region, owning revenue, new-door, retention, wallet-share, and forecast targets. Manages and coaches Market Managers and a Strategic Account Manager, establishes sales processes, improves forecast accuracy, and drives value-based selling. Partners with warehouse, fulfillment, RevOps, Marketing, and onboarding teams to improve route economics, delivery reliability, customer activation, product launches, and churn reduction. The role also leads change management for new tools and processes across a remote-first organization.

Leads Odeko’s strategic sourcing and upstream supply chain strategy, including supplier selection, negotiations, commercial terms, cost savings, margin improvement, category management, assortment decisions, and private-label development. Owns supplier performance, landed COGS, and DPO while building a category management organization. Partners with executive, revenue, finance, legal, and supply chain teams, and oversees supplier visits, trade shows, and co-packer relationships.

Own corporate and franchisor-level accounts across the Central region, negotiating system-wide purchasing agreements and driving Odeko adoption, margin growth, penetration, renewals, and franchise win-back. The role manages complex multi-stakeholder relationships, closes new business, supports local activation, coordinates cross-functionally with Operations, Procurement, Finance, Marketing, RevOps, Customer Success, and Sales, and reports on account performance. Success includes $2M in new business, 25% franchise win-back, and repeatable expansion programs.

Own proactive cross-sell and category expansion for a regional portfolio of existing small-business accounts. Use phone, email, in-app, and SMS outreach to identify white-space opportunities, grow pallet and freight orders, improve margins, and increase repeat purchasing. Prioritize accounts using CRM and reporting dashboards, coordinate with field sales and operations teams, share customer insights with marketing and category teams, and track revenue, category adoption, and satisfaction performance.

Own proactive cross-selling and category expansion for an East Coast portfolio of existing single-location accounts. Identify account white-space, execute phone, email, in-app, and SMS campaigns, sell profitable pallet and freight orders, and grow revenue while protecting margins. Use HubSpot and Looker to prioritize outreach, coordinate account ownership with field teams, share customer feedback with Marketing and Category teams, and improve performance against adoption, NPS, and revenue targets.

Own revenue growth in the Dallas market by acquiring independent coffee shop customers, expanding existing accounts, closing sales, and meeting monthly revenue targets. Manage the customer relationship before and after sale, including onboarding, retention, upselling, in-person cafe visits, and product launches. Maintain CRM records, collaborate with operations and vendor partners, resolve customer issues, support local events, and advocate for customer-driven improvements.

Own the $40–50M Shopify-based B2B ecommerce business as its general manager, including P&L, revenue growth, profitability, merchandising, pricing, promotions, site experience, conversion, analytics, forecasting, and the Shopify roadmap. Lead cross-functional teams and influence Marketing and Operations partners to improve acquisition, AOV, retention, margins, and expansion into new customer segments.

Drive revenue growth in Seattle by acquiring new independent coffee shop customers, onboarding them to Odekos delivery service, managing pipelines, upselling, maintaining CRM records, supporting retention, coordinating with operations and vendors, and representing customer feedback.