Jobs at Nylas

Build and modernize the Nylas Dashboard and related full‑stack product surfaces. Own frontend shell, shared components, backend APIs, data models, permissions, and integrations. Implement AI-native and agent-facing experiences, optimize performance, improve onboarding and observability, and create reusable platform patterns while partnering with product, design, backend, and customer-facing teams.

Own and build automated test suites and UAT for APIs and customer-facing apps. Validate REST and gRPC services, automate browser workflows, perform exploratory and release testing, triage defects, embed quality in CI/CD, and pioneer AI-assisted testing practices.

Own growth for a high-volume SMB portfolio by using data, product usage insights, and AI tools to prioritize outreach, increase adoption, and identify qualified expansion opportunities. Execute scalable engagement strategies, maintain accurate account data, collaborate cross-functionally, and continuously refine playbooks and digital success programs.

The Product Marketing Manager will develop go-to-market strategies, manage customer insights and advisory programs, create marketing materials, and drive adoption and revenue growth through collaborator engagement and data analysis.

The Product Marketing Manager leads go-to-market strategies and customer insights for Nylas, focusing on driving product adoption and revenue through effective messaging and collaboration with teams.

Build and own driver-based ARR and revenue forecasts, dynamic working-capital and cash-flow models, customer/cohort analytics, and variance analyses. Produce executive-ready summaries and presentations, respond to ad-hoc executive requests, and use AI tools to draft, refine, and deliver polished financial models and narratives.

Support and maintain go-to-market systems (CRM, CS platforms), build and troubleshoot workflows and automations, ensure data quality and integrations, produce reporting and dashboards, document processes, and drive automation and cross-functional operational improvements.

The Product Manager will define and execute on the product portfolio, collaborate on go-to-market strategies, and understand developer needs, particularly in AI applications.