Jobs at Nuitée

Own day-to-day booking and guest-related support for global hotel chains. Resolve booking issues, cancellations, rate discrepancies, rate violations, and guest concerns while coordinating with Operations and Customer Service teams. Manage a steady case volume, maintain fast response times, represent Nuitee professionally, and adapt as processes evolve.

Monitor hotel feed performance and investigate connectivity, mapping, pricing, rate, and bookability issues. Support hotel onboarding and go-live activities, analyze logs and system connections, investigate discrepancies, coordinate fixes with technical teams, and help ensure global hotel chains remain properly connected and bookable.

Develop and execute the go-to-market strategy for Nuitee’s B2B flight product. Responsibilities include product positioning, competitive analysis, sales enablement, customer pitches and demos, strategic co-selling, commercial and pricing strategy, enterprise negotiations, and translating technical capabilities and market data into compelling business value. The role also influences the product roadmap and drives growth across the travel distribution ecosystem.

Owns financial accuracy for the flights business by reconciling airline, GDS, supplier, platform, and customer booking records. Investigates discrepancies across PNRs, tickets, fares, taxes, invoices, and charges; identifies pricing and margin issues; and improves reconciliation processes through automation. The role partners with Finance, Product, Engineering, suppliers, and external travel-industry partners, with growth into revenue, pricing, and margin analysis.

Own technical relationships with enterprise API customers across implementation, launch, and optimization in APAC. Troubleshoot integration, configuration, documentation, and product issues; coordinate with Product and Engineering; communicate clearly with technical and business stakeholders; and convert recurring customer challenges into scalable onboarding, support, and product improvements. The role also involves building the APAC technical integration function and creating repeatable processes while maintaining fast, high-trust customer support.

Own technical relationships with enterprise API customers from implementation through launch and optimization. Troubleshoot integration, configuration, documentation, and product issues; collaborate with Product and Engineering; communicate technical problems to customers and internal stakeholders; and convert recurring customer challenges into product feedback. Build a scalable technical onboarding and support function for US customers while helping integrations launch efficiently.

Investigate production systems, logs, and data to identify issues and provide clear technical findings. Support product and engineering teams by answering client technical questions, triaging investigations, and following issues through resolution. The role requires strong SQL, communication, curiosity, attention to detail, and willingness to learn in a hands-on environment.

Lead end-to-end B2B sales and customer onboarding for Nuitee’s managed travel segment across MEA/APAC. Develop customer-level sales strategies, build and accelerate pipelines, position API-based travel solutions, and establish relationships with stakeholders including C-suite leaders. Act as a subject matter expert, coordinate internal teams, champion customer needs, and win complex travel technology, fintech, superapp, and B2B accounts.

Build and own Nuitee’s global internal IT function across approximately 350 employees and four international hubs. Assess the existing technology environment, establish IT strategy and standards, implement scalable onboarding, offboarding, access management, device management, and employee support, and strengthen internal security readiness. This hands-on role will also explore AI and automation for IT operations, with the opportunity to build and lead a team as the company grows.

Build and own the Product GTM function: define positioning, target segments, early-adopter selection, sales narratives, customer feedback loops, adoption metrics, and sales enablement to drive commercial adoption of technical B2B/API products. Hands-on IC role reporting to the CEO with a path to lead and scale the function.

Monitor revenue, bookings, traffic, API health and supplier connectivity across 24/7 shifts. Detect anomalies, diagnose root causes using logs and dashboards, keep incidents controlled, and escalate or notify stakeholders. Help design monitoring dashboards, KPIs and alerting to prevent future incidents.

Lead the Connect product group to drive commercial growth by setting product strategy, pricing, packaging, and P&L ownership across APIs, enterprise products, booking, mapping, and data. Work closely with engineering, sales, and customers, take direct ownership of core product (LiteAPI) initially, and build a PM team while prioritizing investments that increase adoption and revenue.

Build and own the hotels-facing product end-to-end: design and implement backend services in Go and frontend features in Next.js/Vue.js, drive product vision, improve UX, and rapidly ship high-quality features with a small team.

Senior backend engineer responsible for building and owning high-scale hotel integrations (channel managers, PMS) from code to production. Work includes designing resilient API adapters, optimizing performance and cost for 600M daily requests, debugging live incidents, and shipping new integrations with high ownership in a low-process environment.

Lead end-to-end sales for the Managed Travel segment across APAC: prospect, win, and onboard B2B customers. Develop customer-level sales strategies, act as product subject-matter expert, build multi-level stakeholder relationships (including C-suite), champion customers internally, and collaborate with operations, product, and onboarding teams to drive conversions and successful implementations.

Manage supplier payments and schedules, process recurring expenses, perform margin and contract rate validation, identify discrepancies prior to payment, conduct monthly reconciliations of supplier accounts, and maintain documentation for audits.

Lead end-to-end B2B sales for Nuitee's travel APIs in the managed travel segment: prospect, close, and onboard customers; build customer-specific sales strategies; act as product expert; develop multi-level relationships including C-suite; coordinate internal teams to drive successful implementations.

Own full sales cycle to win and onboard Managed Travel customers. Develop account-level sales strategies, drive pipeline velocity, position Nuitee products, build multi-level stakeholder relationships, and coordinate internal teams to deliver successful implementations and feed market insights into product development.