Jobs at Nue.io

The QA Analyst is responsible for designing QA processes, collaborating with teams on testing standards, performing functional and integration testing, and coaching best practices to ensure software quality in a fast-paced SaaS environment.

Manage partner-facing support and delivery operations: proactively analyze support channels, run ticketing and scheduling systems, triage and route requests, track deployments and utilization, build self-service documentation, and work with cross-functional teams to drive issues to resolution while improving operational systems and using AI tools for queue management and reporting.

Own delivery relationships with a portfolio of implementation partners, monitor engagement health, surface and resolve escalations, guide partner maturity, coordinate cross-functional responses, and manage partner-facing product/defect communications. Use AI tools to streamline portfolio management and reporting while ensuring customer outcomes and partner delivery quality.

Lead content strategy and production for Nue across written, video, and audio channels. Own scripting, production, editing, and publishing; run the company podcast and third-party placements; grow social presence; create content for CFOs/RevOps/Sales; analyze performance and iterate using AI-powered marketing tools and analytics; collaborate with marketing and cross-functional teams to integrate content across channels.

Hands-on Staff Security Engineer to build and operate DevSecOps capabilities: automate security controls, harden AWS/cloud and CI/CD, improve supply-chain security, build detection/response tooling, partner with engineering for secure design, and lead incident response and compliance automation.

Manage delivery relationships with a portfolio of certified implementation partners, monitor partner engagement health, identify and mitigate risks early, guide partner maturity, own escalations, triage product defects and feature requests, coordinate cross-functionally with CSMs, product, and delivery teams, and use AI tools to streamline portfolio management and partner communications.

The Technical Support Engineer will provide technical assistance, troubleshoot issues, collaborate with teams, and ensure customer satisfaction with a focus on Salesforce problems and integrations.

As a Technical Consultant, you will lead customer technical designs and implementations, provide expertise on integrations and configurations, and ensure solutions deliver business value while managing multiple complex tasks in a collaborative environment.

Lead the Lifecycle Management team, ensuring high-quality delivery while managing customer escalations and technical decisions with a focus on AI adoption and team development.

Provide world-class technical support for Nue customers: troubleshoot integrations and product issues, resolve Salesforce and data problems, advise on best practices, collaborate with engineering/product, create documentation, and assist testing. Support via Slack/phone/Zoom and work CDT-aligned shifts.

Deliver end-to-end technical implementations of Nue's revenue platform: design, configure, integrate, migrate data, test, and go-live. Support partners, provide technical guidance, and develop AI-enabled delivery assets and integration patterns to improve RevOps and quote-to-cash processes.

Lead and mentor a team of software engineers focused on Billing and Payments. Own technical roadmap, ensure compliance and manage system reliability while collaborating with Product and Finance teams.

The Senior Staff Software Engineer will lead technical strategy, architecture decisions, and mentor engineers to shape the platform across teams, ensuring high standard coding and systems design with a focus on customer outcomes and engineering excellence.

Design and build large-scale, multi-tenant SaaS systems, overseeing end-to-end feature delivery and ensuring technical excellence while mentoring other engineers.

Implement, configure, test, and deploy CPQ and billing solutions. Manage UAT, go‑live readiness, hypercare, troubleshooting, change management, customer enablement, and cross‑functional collaboration to ensure successful deployments.

As a Full-Stack Software Engineer, you will build end-to-end features, develop backend services, and create frontend applications while using AI-assisted tools and collaborating with teams.

As a Technical Account Manager, you will build relationships with customers, ensuring they maximize the value of Nue's platform through technical guidance and proactive support. You'll manage escalations, understand customer needs, and inform product development with insights.

Own and grow strategic enterprise AI accounts end-to-end: build executive relationships, lead cross-functional teams to deliver value, manage complex renewals and expansions, run account plans and stakeholder maps, identify product insights for engineering, and drive upsell across a product portfolio.

Lead design, implementation, and scaling of AWS/kubernetes infrastructure and GitOps workflows. Own CI/CD, Salesforce DevOps, security/compliance, observability, incident response, and mentor platform engineers while driving automation and infrastructure-as-code best practices.

Perform outbound prospecting via email, phone, and LinkedIn to identify and qualify B2B SaaS opportunities, engage RevOps/Finance/Sales personas, craft messaging, book demos for AEs, track activity in CRM, and collaborate with marketing to optimize outreach.