Jobs at NTT Ltd.

Provides first- and second-level Salesforce application support, including incident resolution, user administration, security configuration, data quality, testing, release management, training, and hypercare. The role configures Salesforce enhancements, performs root-cause analysis, improves support processes, and collaborates with business stakeholders, IT teams, and external providers to optimize platform performance and user experience.

Leads post-sales technical solutioning for hyperscale and enterprise data center customers across India. Gathers requirements, designs and delivers MEP, BMS, fiber network, and infrastructure solutions, prepares technical responses, bills of materials, and scopes of work, and presents solutions to clients. Collaborates with sales, operations, legal, service, contractors, and vendors to support implementation, contract alignment, customer satisfaction, and business growth.

Supervises physical security operations at a data center, leading Security Officers and shipping and receiving staff. Responsibilities include scheduling, hiring, coaching, compliance audits, incident investigation, emergency response, access control and surveillance system administration, vendor training, reporting, inventory management, and enforcement of security protocols. The role serves as an operational security expert and first point of contact during incidents while supporting critical infrastructure safety and client requirements.

Supports mechanical engineering for data center facilities, including hardware design, control sequence programming, troubleshooting, repairs, documentation, and stakeholder updates. Collaborates with cross-functional teams to maintain reliable infrastructure operations and applies knowledge of mechanical systems, thermodynamics, CAD, and CFD. The remote role includes occasional data center visits, approximately 10% travel, and occasional work outside normal business hours.

Supports data center commissioning, construction coordination, QA/QC, functional testing, troubleshooting, documentation, and operational handover. Coordinates with construction, operations, contractors, and commissioning providers while reviewing equipment submittals, commissioning procedures, and system performance. Assists with preventive maintenance planning, operator training, remediation, and compliance with safety, electrical, fire-life-safety, and building standards. The role requires experience with Tier 3 data center projects, construction management, operations, and commissioning.

Supports regional sales enablement and colocation deal pricing by maintaining pricing assumptions, market benchmarks, capacity inputs, commercial tracking, service documentation, SLAs, playbooks, collateral, and governance updates. Coordinates with Bid Management, Finance, Investment, Solution Engineering, Legal, Product Lifecycle, Service Operations, and Capacity Assignment through pursue, submit, and contract approval stages. Translates technical service concepts into accurate, sales-ready materials and helps ensure pricing reflects inventory, costs, customer requirements, and return expectations.

Leads business analysis, advanced analytics, KPI development, data modeling, reporting automation, and AI/ML initiatives supporting global data-center construction and operational excellence. Builds datasets, dashboards, performance metrics, forecasts, and scenario models; translates complex findings for executives; aligns technology solutions with business needs; and promotes data governance, documentation, process improvement, and analytics maturity across cross-functional teams.

Leads Finance transformation through AI and automation use cases, prototypes, process improvement, reporting, data governance, and ERP-enabled change. Translates Finance pain points into requirements, business cases, roadmaps, executive materials, adoption plans, and value metrics. Partners with technology and change teams to test, govern, implement, and sustain solutions while building responsible AI capability across Finance.

Administer and enhance the SAP S/4HANA landscape, including configuration, integrations, upgrades, patches, customizations, troubleshooting, testing, and user access controls. Support SAP FI, CO, MM, SD, and PS modules; optimize business processes; manage stakeholder projects and ticket escalations; document solutions; coordinate with vendors and SAP; and provide technical guidance for enterprise application changes.

Entry-level electrical engineer supporting data center electrical infrastructure. Assist with control system software development, testing, troubleshooting, CAD work, energy-efficiency initiatives, documentation, and cross-functional collaboration. Occasional site visits and limited travel required.

Supports product lifecycle management for the global connectivity portfolio by maintaining catalogue accuracy, monitoring product performance, coordinating service readiness, and ensuring scalable service design, operational readiness, sales readiness, and commercial alignment across global data center operations.

Supports sourcing and procurement for client fit-out projects by identifying vendors, managing RFQs, analyzing bids, maintaining purchase and contract records, monitoring supplier performance, resolving delivery and compliance issues, and optimizing costs. Collaborates with project, finance, and operations teams to meet project budgets and timelines while following company, legal, and sustainability standards. The role is onsite at a data center, includes physical facility duties, and requires 10% travel.

Manage strategic client relationships as a trusted advisor, improve client satisfaction and service adoption, drive value realization, upsell, cross-sell, and timely renewals. Resolve escalated issues by coordinating cross-functional teams, minimize churn, maintain portfolio data quality, and contribute to global client success practices. The role requires consultative selling, negotiation, account management, IT service and ITIL knowledge, contract and financial understanding, and experience in large-scale IT services environments.

Supports and improves enterprise and data center IT infrastructure, including servers, storage, virtualization, operating systems, networks, firewalls, cloud platforms, identity services, backups, and disaster recovery. Responsibilities include monitoring, patching, vulnerability remediation, troubleshooting, system upgrades, migrations, deployments, documentation, vendor coordination, and infrastructure improvement initiatives while maintaining availability, security, and compliance.

Manages procurement for data center operations, including strategic sourcing, contract negotiation, purchase requisitions and orders, vendor performance, compliance, demand forecasting, cost optimization, and supply chain risk mitigation. Partners with Finance, Operations, and Engineering, supports global regions, maintains procurement records and management reports, and mentors junior team members. The role is hybrid and onsite at a data center, includes physical facility work, and requires 20% travel.

Provides on-site data center security through access control, CCTV monitoring, patrols, incident investigation, emergency response, reporting, audits, and visitor/vendor identification. Supports shipping and receiving, enforces security procedures, coordinates with emergency services, and assists personnel with security processes. Requires flexible scheduling, physical activity, vehicle use, and participation in on-call coverage.

Designs, integrates, and maintains electrical systems for mission-critical data centers. Develops equipment standards, specifications, and redundancy schemes; reviews designs, documentation, submittals, and commissioning scripts; supports construction, commissioning, operations, sales engineering, and client fit-outs. Troubleshoots electrical issues through root cause and corrective action analysis, participates in factory testing and site commissioning, advises on system modeling, and coaches less experienced engineers.

Designs, integrates, commissions, and maintains electrical systems for mission-critical data centers. Develops equipment standards, specifications, redundancy schemes, and design documentation; reviews submittals and commissioning scripts; supports construction, factory testing, and client requirements. Troubleshoots operational issues through root cause analysis and corrective actions, models electrical systems, supports RFPs and site visits, and advises internal teams. Coaches less experienced engineers while ensuring safety, quality, reliability, efficiency, schedules, and budgets.

Provides on-site data center security through access control, CCTV monitoring, foot patrols, incident investigation, emergency response, audits, and detailed reporting. Supports employees, clients, vendors, visitors, and Shipping & Receiving operations while enforcing security procedures. The role requires client-facing communication, flexible shift availability, emergency readiness, physical activity, use of security technologies, a valid driver’s license, background and drug screening, and required security and forklift certifications.

Provides on-site physical security for a data center by controlling access, monitoring CCTV, patrolling facilities, responding to incidents and emergencies, completing security documentation, and supporting shipping and receiving. The role coordinates with operations and emergency services, enforces security policies, conducts audits, and assists personnel with security procedures. It requires overnight, weekend, holiday, and on-call availability, physical activity, emergency response capability, and operation in an outdoor and high-security environment.