Jobs at Now Optics

Assists optical retail customers and patients with eyewear selection, prescription-related questions, complaints, repairs, lens assembly, and order fulfillment. Greets customers, delivers sales-focused service, meets sales goals, maintains store and lab standards, follows safety policies, and ensures orders are accurate and on time.

Manages clinical services in an optical retail store by supervising and training Doctor Technicians, ensuring diagnostic and contact lens protocols are followed, maintaining patient records and HIPAA compliance, supporting patient care, resolving issues, and helping achieve store sales and operational goals.

Provides customer-facing sales and eyewear assistance in a retail optical store. Greets customers, identifies needs, recommends eyewear, achieves sales goals, resolves complaints, handles basic repairs and lens assembly, monitors order accuracy and delivery commitments, and maintains store and lab standards.

Manages clinical services within an optical retail store, supervising and training Doctor Technicians on diagnostic pre-testing, digital refraction, contact lens care, patient records, and clinical protocols. Supports patient satisfaction, sales, store operations, and revenue goals while ensuring HIPAA compliance, accurate records, inventory maintenance, and adherence to clinical standards. Acts as Manager on Duty and partners with the Brand Manager and Clinical Operations Department.

Assist customers with eyewear selection, prescriptions, purchases, repairs, and order delivery. Provide excellent service, resolve complaints, meet sales goals, maintain store and lab standards, perform basic lens assembly, and follow safety and company policies.

Generates leads, identifies customer needs, presents products and services, develops client relationships, negotiates and closes sales, and provides customer service before and after the sale while meeting sales targets.

Assist customers with eyewear selection, prescriptions, purchases, repairs, and order delivery while providing excellent service and meeting sales goals. Responsibilities include resolving complaints, maintaining retail and lab standards, assembling lenses, tracking delivery commitments, performing housekeeping, and following safety and company policies.

Provides customers with personalized eyewear assistance, meets sales goals, resolves complaints, and supports prescription order fulfillment. Responsibilities include basic optical repairs, lens assembly, lab quality control, housekeeping, delivery tracking, and compliance with safety and company standards. Requires customer service and sales experience, communication skills, flexibility, and a high school diploma. Optical experience is preferred.

Manages clinical services within an optical retail store, supervising and training Doctor’s Technicians, enforcing clinical protocols and HIPAA compliance, maintaining patient records and contact lens inventory, resolving patient issues, and supporting sales and store operations. Partners with the Brand Manager to achieve clinical, customer service, revenue, and operational goals while ensuring consistent patient care and team performance.

Assists customers with eyewear selection, sales, prescriptions, repairs, lens assembly, order fulfillment, and complaint resolution in a retail optical store. Greets customers, meets sales goals, maintains brand and safety standards, tracks delivery commitments, and supports lab operations while providing a positive patient experience.

Manages clinical services within an optical retail store, supervising and coaching Doctor Technicians, ensuring clinical protocols and certifications are followed, maintaining patient records and HIPAA compliance, overseeing contact lens procedures and inventory, resolving customer issues, and supporting store sales and operational goals. Acts as Manager on Duty and partners with the Brand Manager to deliver quality patient care and a strong customer experience.

Supervise and coach optical store clinical staff, ensuring diagnostic pre-testing, refraction, contact lens care, patient records, HIPAA compliance, training, and clinical standards are followed. Support the Brand Manager as Manager on Duty while achieving store sales, operational, customer satisfaction, and patient-care goals. Maintain contact lens inventory and resolve customer issues through effective team training and troubleshooting.

Greets customers, identifies eyewear needs, recommends products, meets sales goals, resolves complaints, performs basic optical repairs and lens assembly, maintains lab and store standards, and ensures accurate, timely order delivery.

Greet customers, identify eyewear and eye-care needs, recommend products within budget, achieve sales goals, resolve complaints, process repairs and lens assembly, maintain lab quality standards, track order delivery commitments, and ensure a clean, compliant store environment.

Sales Consultants greet customers, identify eyewear needs, recommend products within budget, meet sales goals, resolve complaints, perform basic optical repairs and lens assembly, maintain lab standards, track delivery commitments, and ensure accurate, timely orders. The role also includes housekeeping, safety compliance, customer service, and flexible scheduling in a retail optical store.

Assist optical retail customers and patients throughout the eyewear purchasing process. Recommend frames based on budget and eye-care needs, meet sales goals, resolve complaints, troubleshoot prescription issues, perform basic repairs and lens assembly, maintain lab and store standards, and ensure orders are accurate and delivered on time. The role requires strong customer service, communication, multitasking, schedule flexibility, and compliance with safety and company policies.

Assist patients and customers with eyewear selection, sales, prescription-related concerns, complaints, repairs, lens assembly, and order fulfillment. Meet sales goals while delivering a positive customer experience, maintaining store and lab standards, following OSHA and safety requirements, and ensuring orders are accurate and delivered on time.

Provides customer-facing eyewear sales and service in a retail optical store. Greets customers, assesses needs, recommends eyewear, meets sales goals, resolves complaints, performs basic repairs and lens assembly, tracks orders, maintains lab standards, and follows safety and company policies.

Sales Consultants greet customers, assess eyewear and eye-care needs, recommend products within budget, achieve sales goals, resolve complaints, perform basic repairs and lens assembly, maintain lab standards, and ensure accurate, timely order delivery. The role requires flexible scheduling, strong communication, customer service, multitasking, and retail sales experience.

Leads store sales performance, supports the Brand Manager, coaches and develops associates, analyzes sales reports, partners with clinical and lab teams, and ensures customer orders meet service and delivery commitments. The role also performs basic optical repairs, lens assembly, and lab quality checks while maintaining excellent customer service and store standards.