Jobs at Novata

Maintain and expand Novata's Metric Library and Regulatory Navigator, research ESG standards and regulatory changes (EMEA focus), use data analytics and AI tools to inform product decisions, support clients and Customer Success on metric development, and verify regulatory content accuracy and transposition.

Manage client onboarding and support for Novata's SaaS platform, coordinating with Customer Success, Product, and advisory teams. Serve as first point of contact for help-desk inquiries, maintain HubSpot records, drive engagement and retention, and relay customer feedback to improve product and processes.

London-based SDR responsible for sourcing and qualifying new business across private equity, private credit, and infrastructure; executing multi-channel outbound outreach; booking discovery calls and demos for EMEA AEs; converting marketing leads; maintaining HubSpot records; becoming fluent in the product and ESG reporting landscape; and feeding market feedback into the team.

Support onboarding, respond to customer inquiries, maintain CRM records, prepare training materials, monitor platform usage, facilitate meetings/webinars, gather feedback, and escalate issues to ensure customer success across EMEA.

The Senior Full Stack Engineer will develop and maintain ESG data management features, collaborate with teams, and mentor junior developers while scaling the platform.

As a Full Stack Engineer at Novata, you will develop and maintain web applications, improve ESG data tools, collaborate with teams, and mentor juniors.

The Customer Success Associate will assist in onboarding customers, resolve inquiries, monitor engagement, and collaborate with internal teams to ensure customer success with the Novata platform.

Support end-to-end ESG advisory engagements—data analysis, quality checks, carbon accounting, climate risk, regulatory scans, and due diligence. Use Novata's platform and AI tools to benchmark portfolios, produce reporting deliverables, contribute to methodology and training materials, and collaborate cross-functionally to improve offerings.