Jobs at Novara Software, LLC

Lead design and production deployment of an agentic AI platform for a cloud-native EHS/ESG SaaS. Build multi-agent state machines, scalable RAG pipelines, secure multi-tenant architectures, automated PII redaction, and observability for LLM routing, token cost control, and real-world latency/robustness. Collaborate with frontend teams to deliver dynamic widget-rendering APIs and serverless ingestion pipelines.

Support sales by scoping and delivering sustainability-focused SaaS solutions: run discovery calls, demos, POCs, RFPs, and translate client needs into technical proposals while informing product improvements.

Sell Novara's EH&S SaaS to SMB customers: prospect, manage a high-velocity pipeline, run full sales cycles, close net-new logos, coordinate internal teams, update Salesforce, deliver demos, and meet quota.

Manage a Commercial Sales team to drive revenue through selling Novara's EHS, training, and contractor management solutions. Develop GTM strategies, coach the team, and ensure target achievement in new logo acquisition across various industries.

Lead and develop a team of Customer Success Managers to drive adoption, retention, and expansion. Establish scalable CS processes, monitor customer health, resolve escalations, and partner cross-functionally with Sales, Product, Support, and Implementations. Use data and customer insights to improve outcomes, support renewals and growth, and represent the voice of the customer to inform strategy and operational improvements.

The Business Development Representative will develop new business through outbound sales efforts, manage pipeline, track business metrics, and collaborate with marketing and sales teams.

The Product Manager for Contractor Management defines product strategy, prioritizes the roadmap, collaborates with marketing and sales, and ensures business outcomes align with company goals.