All Teams

Digital Product

An idea is just an idea until our digital product team gets ahold of it. Our team of product managers take ideas to market from conception to launch, strategizing, defining, developing and refining digital products to get the best results possible.

Team FAQs

What's it like to work in Digital Product at Northwestern Mutual?

Working in Digital Product at Northwestern Mutual means taking ideas from concept to launch while collaborating closely with engineers, designers, data scientists, financial experts, and business leaders. The work combines strategy, experimentation, emerging technology, and client-centered problem-solving in an environment built around continuous learning and cross-functional partnership.

  • End-to-end product ownership: Digital product managers help move ideas from conception through launch, shaping strategy, defining requirements, developing solutions, and refining products based on outcomes.
  • Cross-functional collaboration: Product employees work closely with engineering, design, data, marketing, and business teams. A product manager described Northwestern Mutual as highly relationship-based and people-centric, with daily collaboration and communication built into the role. 
  • Experimentation and emerging technology: Digital Product roles can involve validating new ideas through research, testing, and data while evaluating AI and other emerging technologies for enterprise use. Innovation teams are expected to explore what is possible before committing to build. (Innovation strategist job description)
  • Continuous learning: Product employees describe an environment where there is “so much continuous learning” and always room to discover, experiment, and build new skills. The work is also described as fast-moving, with “never a dull day.” 
  • Client impact guides product decisions: Product teams are expected to ground decisions in customer insight and build tools and experiences that help clients achieve financial security. That keeps product work connected to a broader business and client purpose.
  • External signals:
    • Collaboration and growth: Employees on external review sites frequently highlight supportive teams, learning opportunities, mentorship, and career development as strengths of the broader Northwestern Mutual employee experience. (Glassdoor; Indeed; Comparably)

Bottom line: Digital Product at Northwestern Mutual combines end-to-end product ownership, cross-functional teamwork, experimentation, and client impact, giving employees room to learn, influence strategy, and help shape new digital experiences.

What's the Digital Product leadership like at Northwestern Mutual?

Digital Product leadership at Northwestern Mutual emphasizes clear product direction, cross-functional partnership, experimentation, and employee development. Leaders are expected to help teams navigate ambiguity, connect product decisions to client needs, and create space for learning and innovation.

  • Leaders set direction while encouraging discovery: Senior Digital Product roles are responsible for defining product vision, building roadmaps, setting KPIs, and using research and experimentation to determine whether ideas are worth pursuing. That creates a leadership model focused on clarity without shutting down exploration. 
  • Cross-functional influence is central: Product leaders work closely with engineers, designers, data scientists, financial experts, business leaders, and executive stakeholders. Strong leadership means aligning different perspectives, pressure-testing assumptions, and turning complex opportunities into actionable priorities. 
  • Learning is built into the team experience: A product manager described Northwestern Mutual as relationship-based and people-centric, with continuous learning happening on the job and leaders pushing product managers to stay active, curious, and engaged. 
  • Leaders support experimentation and emerging technology: Digital Product leadership encourages teams to evaluate AI and other emerging technologies, test concepts, and use customer and business data to guide decisions before committing to build. 
  • Development-focused management: Enterprise-wide Leader Commitments emphasize building high-performing teams, growing and developing talent, fostering belonging, and creating an engaging work environment. Regular career conversations and development resources reinforce that approach. 
  • External signals:
    • Leadership reputation: Employees rate Northwestern Mutual’s leadership an A, placing it in the Top 10% of companies with 10,000+ employees. (Comparably)

Bottom line: Digital Product leadership at Northwestern Mutual combines strategic direction, collaborative decision-making, experimentation, and development support, giving product employees both guidance and room to shape ideas into meaningful client experiences.

What's the work–life balance like in Digital Product at Northwestern Mutual?

Work-life balance in Digital Product at Northwestern Mutual is supported by hybrid flexibility, strong family and wellbeing benefits, and a broader tech culture that emphasizes sustainable performance. Product roles can be fast-moving and collaborative, but employees have access to flexibility and resources designed to help them manage work alongside personal priorities.

  • Hybrid flexibility: Digital Product roles can be hybrid, giving employees flexibility while still supporting the collaboration that product work requires across engineering, design, data, and business teams. Northwestern Mutual’s tech careers experience also highlights hybrid schedules, remote options, and efforts to limit unnecessary meetings. 
  • Flexibility that supports real life: A product manager described the value of having days at home to reduce commuting and spend more time handling daycare drop-offs and pickups, showing how hybrid work can create practical day-to-day benefits. 
  • Enterprise-wide support: In 2025, 87% of surveyed employees said they received a level of flexibility that met their personal needs. Northwestern Mutual also supports flexible scheduling across corporate roles. (Northwestern Mutual 2025 Sustainability & Impact Report)
  • Strong family and caregiving benefits: Corporate employees receive 12 weeks of fully paid parental leave, caregiver leave, fertility support, adoption and surrogacy assistance, childcare resources, and broader family-building benefits.
  • Wellbeing resources: Employees have access to Lyra mental health support, fitness reimbursement, virtual healthcare, wellness programs, and on-site Mutual Health Centers and fitness centers in select locations.
  • External signals:
    • Work-life balance and flexibility: Employees on external review sites frequently cite flexibility, supportive managers, and work-life balance as strengths of the broader Northwestern Mutual employee experience. (Glassdoor; Indeed; Comparably)

Bottom line: Work-life balance in Northwestern Mutual Digital Product is supported by hybrid flexibility, substantial family and wellbeing benefits, and a work model designed to help employees sustain demanding, collaborative product work over the long term.

What's the culture like in Digital Product at Northwestern Mutual?

The Digital Product culture at Northwestern Mutual is collaborative, people-centered, curious, and focused on turning ideas into meaningful client experiences. Product teams work across functions, experiment with new technologies, and continuously refine solutions based on research, data, and real business needs.

  • Relationship-driven collaboration: Product managers work closely with engineers, designers, data scientists, financial experts, and business leaders. One product manager described Northwestern Mutual as “very relationship based and people centric,” with daily collaboration and communication central to the role. 
  • Continuous learning and curiosity: Digital Product employees describe constant learning on the job, with room to “discover and kind of play.” That mindset supports experimentation, skill-building, and a willingness to explore new approaches rather than relying only on established solutions. 
  • Innovation with purpose: Product teams evaluate emerging technologies, including AI, while grounding decisions in client insight, business strategy, and measurable outcomes. The focus is on validating the right solution before committing to build.
  • Comfort with ambiguity and challenge: Digital Product roles require employees to pressure-test assumptions, translate uncertain opportunity spaces into clear priorities, and solve complex problems from multiple perspectives. A product manager also described the environment as one where teams do not shy away from hard conversations.
  • Client-centered product thinking: Product work is ultimately tied to creating tools and experiences that help clients achieve financial security. Teams use research, experimentation, and data to make sure products address meaningful needs.
  • External signals:
    • Collaborative culture: Employees on external review sites frequently highlight supportive coworkers, teamwork, mentorship, and learning opportunities as strengths of the broader Northwestern Mutual experience. (Glassdoor; Indeed; Comparably)

Bottom line: Northwestern Mutual’s Digital Product culture combines close collaboration, continuous learning, experimentation, and client-centered problem-solving, creating an environment where product employees can explore ideas and help turn them into meaningful digital experiences.

What's the career growth like in Digital Product at Northwestern Mutual?

Career growth in Digital Product at Northwestern Mutual is supported by hands-on product ownership, cross-functional exposure, continuous learning, and opportunities to expand into broader strategy and leadership work. Product employees can build deeper expertise while also developing the business, technical, and communication skills needed to influence larger initiatives.

  • Growth through end-to-end product work: Product managers are involved from idea through launch, including strategy, requirements, development, refinement, and outcome measurement. That gives employees exposure to the full product lifecycle and helps build both execution and strategic skills. 
  • Cross-functional experience broadens careers: Digital Product employees work closely with engineers, designers, data scientists, financial experts, marketing teams, and business leaders. That collaboration helps employees strengthen influence, stakeholder management, and business acumen alongside traditional product skills. 
  • Learning through experimentation: Product roles emphasize research, testing, KPI development, and emerging technologies such as AI. One product manager described the environment as having “so much continuous learning” and always offering ways to discover and explore.
  • Opportunities to grow into more strategic roles: Senior product and innovation roles involve setting vision, building roadmaps, advising executives, shaping enterprise recommendations, and leading ambiguous initiatives. That creates a path from hands-on product management into broader strategic influence and leadership. 
  • Enterprise career resources: Corporate employees have access to Career Hub, NMYOU, leadership programs, mentorship, tuition assistance, and career pathing resources. In 2025, employees averaged 38 hours of training, and roughly three in four survey respondents were satisfied with their learning and skills-development opportunities. 
  • External signals:
    • Learning and advancement: Employees on external review sites frequently point to mentorship, training, internal mobility, and career development as strengths of the broader Northwestern Mutual employee experience. (Glassdoor; Indeed; Comparably)

Bottom line: Career growth in Northwestern Mutual Digital Product combines broad product ownership, cross-functional learning, and opportunities to move into more strategic and influential work over time.

What training and learning resources does Northwestern Mutual offer its Digital Product team?

Northwestern Mutual supports Digital Product employees with hands-on product development, continuous learning, mentorship, career-planning tools, and enterprise programs that help strengthen product, business, technical, and leadership skills.

  • Learning through real product work: Digital Product employees build skills by taking ideas from conception through launch, including strategy, requirements, development, refinement, experimentation, and outcome measurement. Senior roles also involve research, KPI development, executive communication, and emerging technology evaluation. 
  • Continuous learning on the job: A product manager described the team environment as one where “so much continuous learning” happens through the work itself, with opportunities to discover, experiment, and keep building new skills. 
  • Cross-functional development: Product managers regularly collaborate with engineers, designers, data scientists, financial experts, marketing teams, and business leaders. That exposure helps employees strengthen communication, stakeholder management, technical fluency, and business acumen.
  • Tech-specific learning opportunities: Northwestern Mutual’s broader tech organization supports development through conferences, trainings, hackathons, lunch-and-learns, and peer collaboration, helping product employees stay current as technology and digital experiences evolve. 
  • Enterprise learning and career resources: Corporate employees have access to Career Hub, NMYOU, the School of Leadership, School of Business, School of Professional Development, mentorship, and leadership development programs. In 2025, employees averaged 38 hours of training.
  • Career planning and education support: Career Hub helps employees explore roles, build targeted development plans, and connect with relevant learning opportunities. Eligible employees can also receive tuition assistance for approved outside education. 
  • External signals:
    • Learning and development: Employees on external review sites frequently cite mentorship, training, career development, and opportunities to learn new skills as strengths of the broader Northwestern Mutual experience. (Glassdoor; Indeed; Comparably)

Bottom line: Northwestern Mutual gives Digital Product employees a combination of hands-on product experience, cross-functional learning, formal development programs, and career-planning resources that support both deeper product expertise and broader strategic growth.

Northwestern Mutual Employee Perspectives

The connections employees make are deeply valued at Northwestern Mutual. In her role as product manager, collaborating with others is what has enriched Jenna’s experience and opened doors in her career journey.

“I wanted a role where I would have to collaborate and communicate with people on a daily basis. Northwestern Mutual is very relationship based and people centric.”

Jenna Popp, Product Manager

Employee Reviews

Jenna Popp

Jenna Popp, Product Manager


There’s so much continuous learning that happens on the job. There’s always ways to discover and kind of play. NM has done a really good job of being on the cutting edge of technology and not shying away from hard conversations or pushing us as project managers to be busy and learning. There’s never a dull day.

Our Products

Product Innovation
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Our dynamic product and technical managers are passionate about bridging technology and business needs. We are leaders in managing platforms, infrastructure, data solutions, and investment products. We are responsible for creating strategic roadmaps, aligning cross-functional teams, and delivering scalable solutions that drive innovation and customer value.
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Our product leaders connect technology and strategy to shape experiences that empower our clients and teams.

What People Are Saying About Northwestern Mutual

  • Team Support: Teams are described as small, cross-functional squads with close PM–design–engineering partnership and shared rituals, which fosters day-to-day collaboration and mentoring. Feedback suggests this model makes coordination with data, security, and business partners more effective within Digital Product.
  • Learning & Development: Feedback suggests the org invests in mentorship, training, hackathons, and university partnerships (e.g., the NM Data Science Institute), giving product folks avenues to grow craft and broaden domain fluency. Teams highlight opportunities to learn through research-driven iteration and modern platform work during the ongoing transformation.
  • Mission & Purpose: Product work is framed around enabling advisors and clients to achieve financial security, making roadmaps feel tied to real user outcomes. Feedback suggests proximity to advisors and clients in discovery strengthens the sense of meaningful impact for Digital Product teams.
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