Jobs at Northwest Arkansas Community College

Coordinate and schedule non-academic facility use at the Washington County campus, manage event logistics and vendor relations, maintain Ad Astra and customer records, prepare contracts and reports, support AV/IT needs during events, and provide customer service including evening or weekend event coverage.

Provides Level 2 technical support for computer hardware, software, operating systems, printers, and enterprise technology. Troubleshoots complex issues, deploys and images computers, installs software, analyzes logs, evaluates technology compatibility, coordinates with vendors and engineers, documents resolutions, and supports users through work orders and helpdesk activities. The role is fully in person and may require travel to offsite locations for troubleshooting and repairs.

Coordinates administration and operations for a registered apprenticeship program, supporting apprentice onboarding, enrollment, retention, employer and instructor communication, compliance tracking, records, reporting, audits, training preparation, recruitment, events, marketing materials, and outcome measurement.

Leads NWACC’s emerging technology education and workforce portfolio, translating employer needs into credit and non-credit programs, credentials, customized training, and career pathways. Oversees curriculum development, partnerships, faculty, budgets, grants, equipment, operations, assessment, and student employment outcomes across advanced technology areas including AI, robotics, automation, electronics, and semiconductors. Builds employer and education partnerships, supports recruitment and retention, monitors technology trends, and may teach up to nine credit hours per semester.

Manage and support locally administered academic technology infrastructure for classrooms and labs, including networks, servers, virtualization/VDI, local cloud, AI-supporting resources, and learning platforms. Monitor performance and security, troubleshoot outages and hardware/software issues, perform approved web updates, maintain documentation, and coordinate with faculty, IT teams, and vendors to implement and improve instructional technology solutions. Provide on-site building and campus IT support.

Provide administrative leadership for the Dean’s division, managing office operations, faculty relations, scheduling (Workday/Ad Astra), budgets, records, constituent communications, and frontline student and community support. Prepare reports, maintain operational and financial documentation, supervise student workers, and coordinate projects and events to support division goals and compliance with college policies and FERPA.

Provide frontline student support across admissions, records, and onboarding. Respond via phone, front desk, email, and text; process student records; refer resources; support recruitment events and outreach; maintain procedures, collect service data, and participate in continuous learning and team rotations.