Teams at Northwest Arkansas Community College

Provide academic advising to prospective and current students in science and mathematics: assist with course selection, transfers, registration overrides, degree audits and substitutions, maintain records, coordinate with faculty and Student Records, support special populations, participate in recruiting and group events, and stay current on placement/prerequisite changes.

Review, verify, and process admissions documents and transcripts; maintain accurate student records and FERPA compliance; perform high-volume data entry and reporting; respond to admissions inquiries; collaborate with campus partners; support process improvement, system testing, and enrollment operations while meeting processing timelines.

Manage and support locally administered academic technology infrastructure for classrooms and labs, including networks, servers, virtualization/VDI, local cloud, AI-supporting resources, and learning platforms. Monitor performance and security, troubleshoot outages and hardware/software issues, perform approved web updates, maintain documentation, and coordinate with faculty, IT teams, and vendors to implement and improve instructional technology solutions. Provide on-site building and campus IT support.