Jobs at Norfolk Motor Company

Communicate with prospective vehicle buyers through phone, text, email, social media, and live chat. Respond to internet leads, provide initial product information, verify customer and vehicle needs, schedule sales appointments, follow up with leads and no-shows, conduct appointment reminders, maintain customer profiles, and coordinate with dealership teams using scripts, CRM software, and Microsoft Office.

Greet customers, manage Express Lube workflow, schedule and allocate technician time, provide concierge support, explain services, and ensure prompt, courteous customer service while promoting service sales.