Jobs at Nooks AI

Own the full technical sales cycle across EMEA, including discovery, demonstrations, trials, evaluations, and closing support. Build an EMEA-specific solutions engineering motion, develop repeatable processes and assets, guide technical evaluations, connect customer needs to product feedback, and partner with sales and regional leadership. The role also helps establish the regional playbook and support future SE hiring and development.

Own the full mid-market sales cycle from prospecting and pipeline generation through discovery, stakeholder alignment, negotiation, and closing. Partner with Customer Success on onboarding, activation, and expansion; collaborate with Marketing and Product; improve sales processes; sell into new industries; and maintain accurate pipeline visibility. The role also involves using data to guide decisions, exceeding quota, and coaching others on sales practices.

Generate outbound pipeline for Account Executives by researching accounts, personalizing messaging, and prospecting through phone, email, and LinkedIn. Create and test outbound email templates, support sales best practices, collaborate with Engineering, Product, and Marketing, and assist with prospect trials and onboarding. The role requires experience selling to sales leaders at B2B SaaS companies, preferably in a fast-paced startup environment.

Coordinate candidate interviews, schedules, calendars, and onsite hosting for San Francisco and Seattle offices. Support a high-quality candidate experience, recruiting programs, and office events such as team-building activities, celebrations, and company meetings. Handle confidential information with discretion while collaborating with recruiting operations and internal stakeholders.

Build and lead Nooks’ GTM enablement function, including its operating system, onboarding, product training, sales skills programs, certifications, coaching, launch readiness, and performance measurement. Partner cross-functionally with Product, Marketing, RevOps, Sales, Customer Success, and executives to improve seller productivity and keep the revenue organization aligned with rapid product development. Build a high-performing enablement team suited to a fast-growing AI company.

Manage approximately 40 mid-market and enterprise accounts, driving onboarding, adoption, customer value, renewals, and expansion. Build multi-threaded stakeholder relationships, analyze usage and health metrics, address customer challenges, support technical issues, identify upsell opportunities, and relay customer feedback internally. The role requires strong B2B SaaS customer success experience, sales technology familiarity, data analysis skills, and prior SDR or SDR management experience.

Own and improve People Operations processes including onboarding, offboarding, benefits, leaves, immigration, compliance, HRIS administration, employee lifecycle management, and employee support. The role partners with managers, vendors, legal counsel, and employees while improving systems, workflows, reporting, and operational processes in a high-growth startup environment.

People Partner responsible for scaling people programs and organizational effectiveness in a high-growth technology company. The role partners with leaders and managers on workforce planning, performance management, employee relations, compensation, succession planning, organizational design, change management, engagement, and manager coaching. It also leads people initiatives, handles sensitive employee matters, and develops scalable solutions that improve performance, retention, and culture.

Own recruiting operations, analytics, processes, technology, vendor management, AI adoption, talent events, employer branding, and university recruiting programs. Partner with People Operations, Marketing, Engineering, and recruiting stakeholders to improve workflows, build scalable talent pipelines, strengthen candidate experience, and enable data-driven hiring decisions.

Own the technical sales lifecycle across enterprise deals, including discovery, demos, trial strategy, technical validation, and close. Partner with account executives to shape deal strategy, engage senior stakeholders, manage trial health and risks, and connect customer insights to product roadmap decisions. Contribute to scalable sales engineering processes, automation, and playbooks. Candidates should bring pre-sales experience, sales ownership, strong discovery skills, technical curiosity, executive presence, and familiarity with MEDDIC or MEDDPICC.

Own the technical sales lifecycle across mid-market deals, including discovery, demos, trials, technical strategy, and closing support. Partner with account executives, engage senior stakeholders, manage trial health and risks, translate customer insights into product feedback, and improve the sales engineering playbook. The role requires a sales-oriented professional with technical curiosity, strong discovery skills, and pre-sales ownership experience.

Partner with AEs to own the full technical pre-sales lifecycle for mid-market accounts: discovery, trials, demos, risk mitigation, and deal strategy. Drive technical wins, translate trial signals into product feedback, and help codify SE processes and playbooks.

The Accounts Receivable Analyst manages billing, invoicing, collections, cash application, AR reconciliations, disputes, credit adjustments, and aging schedules. The role partners with Sales, Customer Success, and Finance to resolve payment issues, improve billing workflows, maintain documentation, support audits, and develop scalable reporting and revenue operations processes. It requires flexibility across Central European and Pacific time zones.

Own Nooks’ end-to-end procurement function, including intake, approvals, vendor onboarding, negotiations, renewals, spend visibility, forecasting, and savings tracking. Partner with Finance, Legal, IT, Compliance, executives, and budget owners to optimize SaaS, AI, infrastructure, and data-product spending. Build scalable procurement policies, processes, tools, and automation while serving as the internal expert on vendor relationships, usage, performance, and ROI.

Lead and grow a Commercial Customer Success team, including hiring, coaching, performance development, and playbook creation. Own retention, renewals, expansion, forecasting, customer health, executive relationships, escalations, and adoption outcomes. Partner with Sales, Deployment, Product, RevOps, and customers to improve product adoption, demonstrate value, manage change, and identify cross-sell opportunities.

Supports SDR and customer enablement through hands-on workflow training, onboarding, bootcamps, documentation, videos, and knowledge-base maintenance. The role teaches Nooks, HubSpot, and LinkedIn Sales Navigator workflows, supports cross-functional training programs, creates trial resources, and facilitates customer enablement sessions. It also requires active outbound SDR work, including a monthly qualified-meeting quota and weekly activity targets.

Lead full-cycle recruiting for engineering, machine learning, product, and data science roles. Build talent pipelines, source candidates, partner with technical hiring managers, manage candidate experiences, coordinate university recruiting events, and track recruiting metrics. The role requires six or more years of technical recruiting experience, preferably in a startup or high-growth environment, and is based in San Francisco three days per week.

Build Nooks’ strategic partnerships function from zero, prioritizing resellers, agencies, consultancies, systems integrators, hyperscalers, and platforms. Source, negotiate, close, and launch revenue-generating partnerships that produce pipeline. Develop commercial models and go-to-market motions with Sales, Marketing, and Legal, collaborate on events and enterprise marketing, manage partner performance, and eventually build and lead the partnerships team.

Manage a portfolio of approximately 150 SMB SaaS accounts, onboarding customers, improving adoption, monitoring account health, supporting customers, identifying expansion opportunities, and leading renewals. The role uses customer usage data, scaled success programs, high-value content, and cross-functional product feedback to maximize customer value. It requires sales-domain expertise, experience with sales engagement platforms, strong communication, and comfort working in a fast-paced startup environment.

Leads a mid-market SDR team by hiring, onboarding, coaching, and managing performance. Aligns SDR and AE messaging, builds outbound sequences, analyzes data and process bottlenecks, supports target-account development, and partners with sales, marketing, product, and engineering teams to improve prospecting strategy and product value.