Jobs at Nooks AI

As a Revenue Operations Associate, you will analyze revenue data, lead strategic projects, manage systems, and collaborate with teams to improve operational efficiency and drive sales performance.

Lead strategic initiatives, own planning processes (annual planning, OKRs, headcount), build operating cadences, analyze performance, create dashboards, run cross-functional projects, remove operational bottlenecks, and support executive decision-making with financial and strategic analysis.

As Head of Design, you will define the design vision, lead a growing design team, and ensure cohesive user experiences for Nooks' platforms. You'll partner with product and engineering on the product roadmap, translating complex problems into intuitive interfaces while building scalable design systems and championing user feedback.

Build and maintain a scalable marketing operations foundation: automate campaigns, lead management, attribution, and reporting. Improve data quality, routing, enrichment, and monitoring. Partner across Demand Gen, RevOps, Sales, Data, and Product Marketing to design resilient, observable GTM systems and evaluate AI tools to automate operations and drive measurement.

Lead and scale Nooks' Growth Marketing function: develop acquisition strategy, own digital channels and performance, build experimentation frameworks, implement growth systems and attribution, partner with GTM teams, and hire and coach a high-performing growth team to drive pipeline and revenue.

Lead and build Nooks' Communications & Content function: set editorial strategy, produce flagship thought leadership and research, run PR and external communications, grow social and executive programs, and create scalable processes, agency partnerships, and AI-enabled content workflows to amplify product and customer narratives across channels.

Lead the visual expression of Nooks across marketing and digital touchpoints. Design high-impact campaign and website assets, craft in-person and experiential materials, establish brand systems and standards, art direct external partners, and build a scalable creative studio leveraging agencies, freelancers, and AI.

Partner directly with the CEO to drive high-impact strategic and operational initiatives, lead cross-functional projects, build operating systems and planning frameworks, prepare executive and board materials, and leverage AI tools to automate workflows and accelerate decision-making across the company.

The Sales Manager will build the Mid-Market sales segment, refine sales processes, hire and onboard new reps, and monitor team performance to achieve revenue goals.

Lead and scale the Sequencing upsell motion within existing customers: hire and develop AEs (grow team 2→8), build and document a repeatable playbook, own team ARR, pipeline and forecasting, track leading/lagging indicators, steward deal quality and pricing, and partner cross-functionally with CS and Product.

The Customer Success Manager for SMB will onboard customers, manage a portfolio of accounts, enhance customer satisfaction, and drive renewals with a focus on maximizing value from Nooks.

The Enterprise Sales Development Representative will generate outbound pipeline, prospect into enterprise organizations, and work closely with Account Executives to build sales strategies and trials.

The Sales Development Representative will generate outbound pipeline for the sales team by conducting account research and utilizing various prospecting channels. This role requires collaboration across teams and the creation of outreach templates.

The Enterprise Sales Development Representative will generate outbound pipeline, prospect enterprise clients, and collaborate with Account Executives to develop sales strategies.

The Sales Development Representative generates outbound pipeline for the Account Executive team through personalized messaging and multi-channel prospecting, while collaborating across teams.

As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.

The Account Executive focused on upsell will expand Sales Engagement Platform revenue, partner with Sales and Customer Success, and refine expansion strategies.

Own an AI-focused product area end-to-end: set vision and roadmap, partner with engineering/design/GTM, translate customer pain points into requirements, define success metrics, iterate using data, and drive adoption through close customer collaboration and cross-functional alignment.

Lead and scale an SMB Customer Success team executing a high-velocity, data-driven motion across onboarding, adoption, renewals, and upsells. Hire and coach CSMs, build playbooks and tooling, own retention and expansion KPIs, handle escalations, and translate customer patterns into product and process improvements while carrying a team quota as a player-coach.

Manage a portfolio of ~75 accounts, ensuring onboarding, monitoring health metrics, providing support, and driving renewals and expansions to maximize customer value.