Jobs at Nooks AI

The Accounts Receivable Analyst manages billing, invoicing, collections, cash application, AR reconciliations, disputes, credit adjustments, and aging schedules. The role partners with Sales, Customer Success, and Finance to resolve payment issues, improve billing workflows, maintain documentation, support audits, and develop scalable reporting and revenue operations processes. It requires flexibility across Central European and Pacific time zones.

Own Nooks’ end-to-end procurement function, including intake, approvals, vendor onboarding, negotiations, renewals, spend visibility, forecasting, and savings tracking. Partner with Finance, Legal, IT, Compliance, executives, and budget owners to optimize SaaS, AI, infrastructure, and data-product spending. Build scalable procurement policies, processes, tools, and automation while serving as the internal expert on vendor relationships, usage, performance, and ROI.

Coordinate candidate interviews, schedules, calendars, and onsite hosting for San Francisco and Seattle offices. Support a high-quality candidate experience, recruiting programs, and office events such as team-building activities, celebrations, and company meetings. Handle confidential information with discretion while collaborating with recruiting operations and internal stakeholders.

Lead and grow a Commercial Customer Success team, including hiring, coaching, performance development, and playbook creation. Own retention, renewals, expansion, forecasting, customer health, executive relationships, escalations, and adoption outcomes. Partner with Sales, Deployment, Product, RevOps, and customers to improve product adoption, demonstrate value, manage change, and identify cross-sell opportunities.

Supports SDR and customer enablement through hands-on workflow training, onboarding, bootcamps, documentation, videos, and knowledge-base maintenance. The role teaches Nooks, HubSpot, and LinkedIn Sales Navigator workflows, supports cross-functional training programs, creates trial resources, and facilitates customer enablement sessions. It also requires active outbound SDR work, including a monthly qualified-meeting quota and weekly activity targets.

Lead full-cycle recruiting for engineering, machine learning, product, and data science roles. Build talent pipelines, source candidates, partner with technical hiring managers, manage candidate experiences, coordinate university recruiting events, and track recruiting metrics. The role requires six or more years of technical recruiting experience, preferably in a startup or high-growth environment, and is based in San Francisco three days per week.

Build Nooks’ strategic partnerships function from zero, prioritizing resellers, agencies, consultancies, systems integrators, hyperscalers, and platforms. Source, negotiate, close, and launch revenue-generating partnerships that produce pipeline. Develop commercial models and go-to-market motions with Sales, Marketing, and Legal, collaborate on events and enterprise marketing, manage partner performance, and eventually build and lead the partnerships team.

Manage a portfolio of approximately 150 SMB SaaS accounts, onboarding customers, improving adoption, monitoring account health, supporting customers, identifying expansion opportunities, and leading renewals. The role uses customer usage data, scaled success programs, high-value content, and cross-functional product feedback to maximize customer value. It requires sales-domain expertise, experience with sales engagement platforms, strong communication, and comfort working in a fast-paced startup environment.

Leads a mid-market SDR team by hiring, onboarding, coaching, and managing performance. Aligns SDR and AE messaging, builds outbound sequences, analyzes data and process bottlenecks, supports target-account development, and partners with sales, marketing, product, and engineering teams to improve prospecting strategy and product value.

Execute and refine the commercial sales process from prospecting through closing. Run discovery calls, align stakeholders, source pipeline, close and expand accounts, evangelize the product, establish inbound lead requirements, and maintain sales pipeline visibility. Collaborate with Engineering, Product, and Marketing while using data to improve sales strategy and performance.

Build and operate Nooks’ legal function alongside the VP of Legal. Support sales with commercial contract requests, manage legal workflows and systems, oversee contract lifecycle management, signature routing, vendor onboarding, compliance administration, and corporate support. Maintain and improve AI agents used for contract review, drafting, triage, and prioritization while determining when human judgment is required.

The Sales Manager will lead the SMB/Commercial sales team, co-selling on calls, managing sales processes, and driving revenue growth. They will hire and onboard new sales representatives and monitor team performance to ensure goals are met.

Lead the development of scalable applications, mentor junior engineers, and collaborate to enhance a sales automation platform.

The Mid-Market Account Executive will manage the sales process, generate leads, close deals, and collaborate across teams to meet revenue goals.

The Senior Software Engineer will build and maintain scalable applications, lead feature design and implementation, mentor junior engineers, and contribute to the technical roadmap.

The Customer Success Manager will onboard new customers, analyze usage, manage a portfolio of accounts, ensure renewal success, and provide technical support.

Partner with hiring managers to design sourcing strategies, identify and engage technical candidates, manage pipelines and candidate experience, track sourcing metrics, and support scalable recruiting programs and process improvements.

Lead full-cycle recruiting for multiple teams: partner with hiring managers to define roles, source and screen candidates (particularly Business/GTM), manage candidate experience through onboarding, maintain recruiting metrics and talent pipelines, and help build scalable hiring programs. Role is hybrid (3 days/week) in downtown San Francisco.

Sell Nooks' AI-first sales engagement platform to enterprise customers. Own strategic outbound pipeline, lead discovery, close new logo and expansion deals, forecast accurately, and collaborate with SDRs, CS, Marketing, and Product to drive customer outcomes.

Lead post-sale deployments from kickoff to launch: run discovery, manage stakeholders and project plans, configure integrations and AI-powered signals/workflows, coordinate with engineering, enable user adoption and training, and build implementation processes and documentation.