Jobs at Nexus Cognitive

The Technical Account Manager will provide technical advisory to customers, focusing largely on solution architecture and maintaining technical coherence between the client and NX1. Responsibilities include engaging in architecture review boards, translating escalations, and ensuring alignment across teams.

The Technical Account Manager serves as a technical advisor embedded within a flagship enterprise account, focusing on solution architecture and customer-side technical advisory, collaborating closely with customer teams to ensure seamless integration and support for NX1's platform.

Lead and scale NexusOne's sales function end-to-end: set strategy and targets, build and coach a high-performing team, design repeatable processes and tooling, own forecasting and key sales metrics, close strategic enterprise deals, and partner with Marketing, Product, and Customer Success to drive predictable revenue.

Lead and scale Nexus Ones customer support function: define strategy, hire and manage a tiered support team, implement tooling and KPIs (CSAT, response/resolution time), build self-serve resources, partner with Product and Engineering to close feedback loops, and handle high-priority escalations.

Lead technical direction across domains, solve ambiguous systems problems, improve architecture and operational rigor, mentor senior engineers, partner with product and leadership on roadmap and strategy, and write code for high-impact tasks.

Lead and grow an engineering team (5–10), balancing people leadership with technical credibility. Partner with product to deliver roadmaps, hire and coach engineers, remove blockers, run design/code reviews, and build a healthy team culture focused on shipping impactful data and AI platform work.

Serve as the technical advisor for a flagship enterprise account, focusing on solution architecture and technical advisory, while maintaining coordination between the customer and NX1 engineering teams.

The Head of IT will manage day-to-day IT operations, including onboarding, asset management, vendor management, security controls, and compliance. This role requires leading migrations, establishing policies, and ensuring efficient IT delivery across a scaling organization.

The Technical Program Manager coordinates complex customer engagements, developing project plans, managing resources, leading meetings, and tracking progress while supporting the engineering delivery team.

Apply mathematical modeling, statistical analysis, and systems optimization to evaluate and improve NexusOne platform performance. Define and validate data requirements, analyze pipeline throughput and governance compliance, and present findings to stakeholders. Collaborate with engineering and delivery teams to modernize legacy systems (Spark/Airflow), enable AI pipelines, and recommend NexusOne configurations to meet performance, compliance, and AI readiness goals.

The Product Operations Associate will support the product engineering team by organizing workflows, improving processes, and enhancing communication across teams to ensure effective product development and operational success.

The Senior Technical Architect leads technical resources for Customer Success, offering guidance, ensuring smooth onboarding, addressing architectural challenges, and collaborating with various teams to maintain technical standards.

Lead and manage the India-based Customer Support Engineering team, oversee technical escalations, and improve operation processes while fostering team growth and development.

The Forward Deployed Engagement Manager owns customer solution delivery, manages account relationships, ensures successful program execution, and aligns technical requirements with engineering capabilities.

Partner with Sales and Product teams to design and demo NX1 data platform solutions, lead POCs and onboarding, define architecture and product roadmap, and provide technical guidance and best practices for enterprise data and AI/ML workloads.

Own enterprise sales cycles for NexusOne: prospect and develop new business, engage C-level stakeholders, present data and AI solutions with technical teams, negotiate and close deals, manage pipeline/CRM, provide market insights, collaborate cross-functionally, advise executive leadership, lead strategic initiatives, and serve as primary communication hub across stakeholders.