Jobs at Nexus Cognitive

Partner with Sales and Product teams to design and demo NX1 data platform solutions, lead POCs and onboarding, define architecture and product roadmap, and provide technical guidance and best practices for enterprise data and AI/ML workloads.

Own enterprise sales cycles for NexusOne: prospect and develop new business, engage C-level stakeholders, present data and AI solutions with technical teams, negotiate and close deals, manage pipeline/CRM, provide market insights, collaborate cross-functionally, advise executive leadership, lead strategic initiatives, and serve as primary communication hub across stakeholders.

The Technical Account Manager will provide technical advisory to customers, focusing largely on solution architecture and maintaining technical coherence between the client and NX1. Responsibilities include engaging in architecture review boards, translating escalations, and ensuring alignment across teams.

The Technical Account Manager serves as a technical advisor embedded within a flagship enterprise account, focusing on solution architecture and customer-side technical advisory, collaborating closely with customer teams to ensure seamless integration and support for NX1's platform.

Serve as the technical advisor for a flagship enterprise account, focusing on solution architecture and technical advisory, while maintaining coordination between the customer and NX1 engineering teams.

Build and lead NX1's customer reliability function from scratch across Customer Support and Production Engineering/SRE. Design AI-native L1-L3 support, SLAs/SLOs, runbooks, monitoring, incident response, upgrade and change management, automation, and hiring. Operate across Cloudera and NX1-native stacks, coordinate with FDEMs and platform engineering, and deliver operational evidence for commercial interactions.

As a Strategic Account Director, you'll manage key accounts, drive expansion, build value models, foster executive relationships, and oversee crisis management while ensuring technical communication between clients and teams.

The Head of IT will manage day-to-day IT operations, including onboarding, asset management, vendor management, security controls, and compliance. This role requires leading migrations, establishing policies, and ensuring efficient IT delivery across a scaling organization.

The Technical Program Manager coordinates complex customer engagements, developing project plans, managing resources, leading meetings, and tracking progress while supporting the engineering delivery team.

The Senior Technical Architect leads technical resources for Customer Success, offering guidance, ensuring smooth onboarding, addressing architectural challenges, and collaborating with various teams to maintain technical standards.

Lead and manage the India-based Customer Support Engineering team, oversee technical escalations, and improve operation processes while fostering team growth and development.

The Forward Deployed Engagement Manager owns customer solution delivery, manages account relationships, ensures successful program execution, and aligns technical requirements with engineering capabilities.

The Product Operations Associate will support the product engineering team by organizing workflows, improving processes, and enhancing communication across teams to ensure effective product development and operational success.