Teams at Nextiva

Acquire and grow mid-market customers for AI-powered customer experience, contact center, unified communications, and business communication solutions. Generate pipeline through prospecting, referrals, networking, partners, and inbound opportunities; manage complex multi-stakeholder sales cycles; conduct consultative discovery; develop account plans; present solutions; maintain CRM data and forecasts; use AI-enabled sales tools and analytics; and collaborate with marketing, partners, solution consultants, customer success, and product teams.

Lead product strategy and roadmap for mid-market CX and BPO solutions. Conduct customer discovery, prioritize omnichannel and AI investments, partner with Engineering, Design, Data Science and GTM to deliver features, drive launches and adoption, define success metrics, and influence executives using data-driven recommendations.

Grow revenue within existing small-business accounts through proactive outreach, discovery, demos, upselling, and cross-selling. Manage the full sales cycle, including pipeline, forecasting, follow-up, and customer relationships using Salesforce. Communicate AI-powered platform value, meet expansion targets, incorporate AI tools, and continuously improve sales and product knowledge.