Jobs at Nexon

Creates motion graphics and edited video content for game trailers, social media, tutorials, patch updates, and community features. Responsibilities include conceptualization, storyboarding, animation, compositing, video editing, color grading, audio syncing, typography, VFX, and version-controlled asset delivery. Collaborates with marketing, visual design, community, and game capture teams while managing multiple projects across digital platforms.

Captures, curates, and edits compelling gameplay footage for marketing materials across Nexon’s game titles. Responsibilities include expert gameplay capture, cinematic shot creation in Unreal Engine and Sequencer, strategic planning, footage organization, troubleshooting capture tools, and editing dynamic video content in Adobe Premiere and related Creative Suite applications. The role collaborates with marketing, creative, and game production teams to align content with brand, narrative, and gameplay updates.

Provides escalated Tier 2 player support for Mabinogi, resolves disputed accounts, and responds to player issues across support channels. Reviews outsourced tickets, identifies recurring issues, tests live-game tools, and communicates feedback and feature requests to Production. Collaborates with internal partners and InfoSec on game issues, banned accounts, hacking, botting, and real-money trading investigations. The role is hybrid in El Segundo, California, working in-office two to three days per week.

The Data Analyst will analyze player behavior, web and game usage data, and business processes to generate actionable insights. Responsibilities include data exploration and validation, metric development, visualization, statistical analysis, experimentation, stakeholder collaboration, and presenting recommendations that improve user experience and business growth. The role also involves translating data needs into specifications and developing skills in data cloud technologies, data science, storytelling, and AI.

Develop machine learning models, statistical analyses, and automated data science processes to improve player acquisition, retention, monetization, and experience. Extract insights from structured and unstructured data, deploy and monitor production models, communicate findings to stakeholders, collaborate across data and business teams, mentor colleagues, and improve team processes.

Supports the in-house legal team by preparing and reviewing commercial contracts, maintaining legal files and corporate documents, administering contract databases and workflows, updating policies and templates, managing takedown requests, coordinating outside counsel, and conducting legal research and compliance-related tasks.

Provide native-level Simplified Chinese player support for escalated (T2+) tickets, investigate banned accounts with InfoSec, review outsourced tickets, translate and maintain support documentation, coordinate with internal and external partners, report player feedback and issues to Production, and test/request live-ops tool updates to improve player satisfaction.

Lead development and execution of offline marketing, events, and promotional video production to grow MapleStory fandom and partner relationships. Manage agencies and cross-functional teams, oversee merchandise and sponsorship negotiations, and execute B2B and B2C events including trade shows and fan festivals.

Lead data-driven marketing strategies to acquire and engage Asian American gamers. Identify niche platforms and cultural opportunities, run test-and-learn campaigns, optimize performance via A/B testing and KPIs, and translate insights into repeatable go-to-market frameworks while partnering with agencies and cross-functional teams.