Jobs at NewRocket

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

The Senior Learning and Development Partner will support performance, development, and engagement strategies for the organization by collaborating with senior leaders and designing innovative learning programs.

Lead ServiceNow implementations by running workshops, defining customer needs, producing functional specs and wireframes, managing priorities, partnering with technical teams for demos, and facilitating UAT and acceptance testing to improve business processes and customer outcomes.

Lead product strategy, roadmap, and market launch for agentic AI solutions. Collaborate cross-functionally to define requirements, validate features, integrate with ServiceNow, drive POCs and production rollouts, and measure ROI and IP/services revenue.

The Account Executive will drive new business by managing sales and developing relationships within the ServiceNow ecosystem, focusing on consulting services in the cards, payments, and fintech sectors.

Drive new business selling ServiceNow solutions in Belgium by building C‑level relationships, managing territory and pipeline, leading account strategy with cross-functional teams, qualifying opportunities, conducting cost-benefit analyses, and maintaining forecasts while becoming a ServiceNow subject matter expert.

Lead and manage complex ServiceNow implementation projects: define scope, plan stages, allocate resources, monitor budgets and schedules, mitigate risks, ensure quality deliverables, coach teams, maintain client relationships, and drive continuous improvement and high customer satisfaction.

Lead process governance and quality management for ServiceNow delivery. Define enterprise delivery processes, QMS, KPIs/SLAs, audits, and continuous improvement. Mentor teams, drive release/testing standards, collaborate with practice leads and clients to improve implementation maturity and reduce rework.

Lead end-to-end solution architecture and delivery for telecom engagements: translate business requirements into scalable technical roadmaps, guide delivery teams, manage telco integrations (OSS/BSS, order-to-activate), conduct design reviews, mitigate technical risks, and present executive-ready architecture and recommendations.

Lead complex ServiceNow implementation projects across ITSM, CSM, FSM, HRSM and other domains. Manage project plans, timelines, budgets, stakeholder communication, risk mitigation, and quality. Drive Organizational Change Management including stakeholder assessments, communications, training, adoption metrics, and resistance management. Facilitate workshops and status reviews and support internal strategic initiatives.

As an Account Executive, you will drive new business in the telecom and technology sectors, focusing on expanding ServiceNow relationships, strategic planning, and managing sales activities.

As an Account Executive, you will drive new business for ServiceNow solutions in the media sector, managing client relationships and executing territory plans for operational scale and transformation in companies like Comcast and NBCUniversal.

The role requires deploying AI solutions and automations for clients, building prototypes, integrating systems, and collaborating with various teams while ensuring effective client interaction.

The Industry Marketing Campaigns Manager designs and executes integrated marketing campaigns for Banking, Financial Services, Technology, and Telecom sectors, focusing on demand generation and cross-functional collaboration.

The Forward Deployed AI Engineer will deploy AI solutions, work with clients on integration, and build prototypes while contributing to platform development.

Lead development of custom ServiceNow applications for work order management, scheduling and dispatch. Design and implement integrations (REST), enhance event rules and CMDB bindings, develop discovery and service mapping patterns, manage MID servers, and migrate/configure Service Mapping identification rules and patterns across environments.

Drive new enterprise business and expand strategic relationships for Anthropic consulting and implementation services. Prospect, engage executive stakeholders, lead complex sales cycles, build pipeline, collaborate with delivery and partner teams, and consistently hit revenue targets while managing CRM and forecasting.

The Vice President will lead the ServiceNow partnership in the Americas, focusing on pipeline generation, joint go-to-market strategies, relationship management, and program management to drive revenue and growth through the ServiceNow channel.