Jobs at NewRocket

Lead development of custom ServiceNow applications for work order management, scheduling and dispatch. Design and implement integrations (REST), enhance event rules and CMDB bindings, develop discovery and service mapping patterns, manage MID servers, and migrate/configure Service Mapping identification rules and patterns across environments.

Drive new enterprise business and expand strategic relationships for Anthropic consulting and implementation services. Prospect, engage executive stakeholders, lead complex sales cycles, build pipeline, collaborate with delivery and partner teams, and consistently hit revenue targets while managing CRM and forecasting.

The Vice President will lead the ServiceNow partnership in the Americas, focusing on pipeline generation, joint go-to-market strategies, relationship management, and program management to drive revenue and growth through the ServiceNow channel.

The Account Executive will develop and manage key business relationships, drive new account development, and collaborate on solutions involving ServiceNow products in the public sector.

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

The UK Sales Leader drives revenue growth and market expansion for ServiceNow solutions, leading sales strategies and managing a high-performing sales team.

The Account Executive will partner with ServiceNow and clients to identify solutions, manage relationships, and ensure successful service delivery while driving sales growth.

The Senior Learning and Development Partner will support performance, development, and engagement strategies for the organization by collaborating with senior leaders and designing innovative learning programs.

Manage end-to-end telecom customer orders from receipt to activation: validate orders, monitor provisioning milestones, resolve order fallouts, coordinate with engineering/provisioning/vendors, ensure SLAs, update ticketing systems, communicate status to customers, and support escalations and operational reporting.

Lead product strategy, roadmap, and market launch for agentic AI solutions. Collaborate cross-functionally to define requirements, validate features, integrate with ServiceNow, drive POCs and production rollouts, and measure ROI and IP/services revenue.

Design and implement ServiceNow FSM/CSM/SOM solutions including integrations, service mapping, discovery, CMDB management, MID server configuration, pattern development, and stakeholder collaboration to support work order management, scheduling, and dispatch.

Lead requirements gathering and translate business needs into functional specifications for ServiceNow implementations (ITOM/ITAM). Drive impact analysis, wireframes, demos, UAT, and acceptance criteria; partner with technical teams to deliver solutions and manage stakeholder priorities.

Lead architecture and delivery of Workday-to-ServiceNow HRSD integrations for enterprise clients. Design end-to-end solutions, define integration patterns, ensure data integrity and security, guide implementation teams, produce technical artifacts, and advise clients through HR transformation and delivery lifecycles.

The Account Executive will drive new business by managing sales and developing relationships within the ServiceNow ecosystem, focusing on consulting services in the cards, payments, and fintech sectors.

Lead enterprise-scale ITAM/HAM/SAM implementations on the ServiceNow Now Platform. Drive business process discovery, design, and value realization. Advise executives, mentor architects and analysts, align platform capabilities with outcomes, manage change, mitigate delivery risks, and contribute to playbooks and thought leadership.

Drive new business selling ServiceNow solutions in Belgium by building C‑level relationships, managing territory and pipeline, leading account strategy with cross-functional teams, qualifying opportunities, conducting cost-benefit analyses, and maintaining forecasts while becoming a ServiceNow subject matter expert.

Lead and execute organizational change management activities for ServiceNow and AI-enabled transformations: stakeholder and impact assessments, communications, training, governance, metrics, content/repository management, and adoption reporting across multiple programs.

Lead and mentor a team building ServiceNow ITOM solutions (CMDB, Discovery, Service Maps). Gather requirements, design and implement integrations (MID Server and cloud-to-cloud), configure Flow Designer, scripting, Event and Impact rules, perform UAT, promote update sets, remediate production incidents, and maintain operational documentation and SOPs.

The Senior Business Analyst captures customer processes, manages complex project outcomes, leads workshops, and partners with technical teams for successful implementation.

Lead process governance and quality management for ServiceNow delivery. Define enterprise delivery processes, QMS, KPIs/SLAs, audits, and continuous improvement. Mentor teams, drive release/testing standards, collaborate with practice leads and clients to improve implementation maturity and reduce rework.