Jobs at NewRocket

Drive new business across named Bay Area technology accounts, including software, cloud, semiconductor, and platform companies. Build territory plans, self-source pipeline through outbound and partner channels, develop executive relationships, lead account strategy, sell consulting and AI-enabled ServiceNow services, manage sales cycles, maintain forecasts, and serve as a technology-sector subject matter expert.

Develop custom ServiceNow applications for work order management, scheduling, and dispatch. Collaborate with stakeholders and technical SMEs, enhance event rules and CMDB binding, build REST integrations and user interfaces, and configure Discovery, Service Mapping, MID Servers, Service Graph Connectors, and multisource CMDB. The role also involves creating discovery patterns, preventing duplicate CIs, configuring identification rules, migrating patterns across environments, and supporting multi-tier service discovery.

As an Account Executive, you will drive new business for ServiceNow solutions in the media sector, managing client relationships and executing territory plans for operational scale and transformation in companies like Comcast and NBCUniversal.

Leads ServiceNow solution architecture for complex professional services projects, focusing on ITSM, Service Catalog, integrations, custom applications, workflows, scripting, Service Mapping, and Event Management. Gathers requirements, designs and implements technical solutions, mentors software engineers, supports testing and deployment, remediates production incidents, and maintains documentation. Requires extensive ServiceNow implementation and integration experience, technical design capabilities, and strategic coordination skills.

Lead and mentor ServiceNow software engineers delivering complex customer projects. Gather requirements for SecOps applications, configure workflows, UI, business logic, integrations, service maps, event management, and custom applications. Support testing, environment deployments, incident remediation, technical documentation, and alignment with technical leads. The role requires strong ServiceNow SecOps, scripting, integration, and platform development experience, along with ongoing certification development.

Lead and mentor software engineers delivering complex ServiceNow professional services projects. Gather integration requirements, configure ITOM applications, develop customizations and scripts, build REST/SOAP and automated integrations, create service maps, validate impact and event management rules, support testing and deployments, resolve production incidents, and maintain technical documentation and SOPs.

The role requires deploying AI solutions and automations for clients, building prototypes, integrating systems, and collaborating with various teams while ensuring effective client interaction.

The Forward Deployed AI Engineer will deploy AI solutions, work with clients on integration, and build prototypes while contributing to platform development.

Design, deliver, and deploy ServiceNow IRM/GRC solutions: scope engagements, architect implementations, configure and integrate systems (REST/SOAP, Integration Hub), build reports/dashboards, lead sprints, produce design/test/training documentation, and provide technical guidance and knowledge transfer.

Drive new enterprise business and expand strategic relationships for Anthropic consulting and implementation services. Prospect, engage executive stakeholders, lead complex sales cycles, build pipeline, collaborate with delivery and partner teams, and consistently hit revenue targets while managing CRM and forecasting.

Lead ServiceNow-focused business analysis: capture customer processes, lead workshops and implementations, define requirements, produce functional specs/wireframes, partner with technical teams for demos, create test scripts and facilitate UAT to ensure agreed customer outcomes.

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

Lead product strategy, roadmap, and market launch for agentic AI solutions. Collaborate cross-functionally to define requirements, validate features, integrate with ServiceNow, drive POCs and production rollouts, and measure ROI and IP/services revenue.

The Account Executive will drive new business by managing sales and developing relationships within the ServiceNow ecosystem, focusing on consulting services in the cards, payments, and fintech sectors.