Jobs at Newfold Digital

Build and own high-performance, customer-facing frontend applications using React, Redux, and TypeScript. Integrate AI-powered features, establish AI development guardrails, optimize scalability and reliability, and maintain design systems, testing standards, and continuous delivery practices. Collaborate with product, design, and backend teams while mentoring engineers and driving features from concept through production.

Design, build, and maintain Python backend services and internal APIs for high-traffic hosting platforms. Administer Linux production systems, optimize MySQL queries and schemas, troubleshoot incidents, and participate in on-call rotation. Collaborate with senior engineers and cross-functional teams to deliver tested features, modernize legacy Perl systems, and contribute to technical design decisions. Apply AI responsibly throughout development, debugging, testing, and code review.

Build and maintain Python backend services, internal tools, and automations; support Linux production systems; write and optimize MySQL queries; use and review AI-assisted development tools; collaborate with senior engineers; participate in code reviews, sprint ceremonies, documentation, troubleshooting, and incident response.

Provides technical leadership for Bluehost’s large-scale hosting platform. Sets architecture standards, designs Python and MySQL backend systems on Linux, modernizes Perl and cPanel integrations, and drives reliability engineering practices. Leads complex incident root-cause analysis, establishes AI-augmented delivery standards, mentors senior engineers, and shapes multi-quarter technical roadmaps across the organization.

Performs bank reconciliations, posts banking transactions, supports payment processing, prepares treasury and cash balance reports, monitors card balances, and maintains weekly payment updates. The role requires coordination with treasury and finance teams, strong analytical and organizational skills, ERP accounting software knowledge, and adherence to company policies and ethical standards.

Provides inbound support to customers using WordPress, including plugin and theme setup, design adjustments, and website troubleshooting. Consults with small business owners to improve website performance, appearance, and customer experience. Requires patience, empathy, strong communication, and a willingness to learn web technology. Training is provided, and prior web hosting or WordPress experience is helpful but not required.

Manage relationships with global accounts and partners, guide system integrations, identify business development opportunities, execute sales and marketing initiatives, present new services, negotiate partnerships, and achieve revenue targets. Coordinate client setups with internal teams, resolve customer issues, maintain pipeline accuracy, and recommend product or policy improvements. The role requires strong communication, business judgment, analytical thinking, stakeholder management, and up to two years of relevant experience.

Own the storefront roadmap and conversion optimization across multiple brands and platforms. Improve conversion, cross-sell, average order value, site performance, and customer experience through experimentation, analytics, merchandising, and UX improvements. Create product requirements, manage content and layout updates, coordinate redesigns, and partner with marketing, design, engineering, analytics, QA, and brand teams to deliver measurable eCommerce outcomes.

Leads and develops an Account Management team while managing strategic B2B client relationships. Responsibilities include account planning, retention and expansion, escalations, upselling, contract negotiations, performance analysis, reporting, and cross-functional collaboration. The role serves as a senior client contact, provides strategic guidance, and represents the company in meetings and industry events.

Lead strategic public relations for a global technology brand by identifying newsworthy stories, developing data-driven narratives, pitching media, managing journalist relationships, and securing earned coverage. Connect PR with social, blog, video, SEO, and executive thought leadership. Partner with internal teams, research organizations, and PR agencies to amplify campaigns, track media impact, and use AI tools to accelerate communications and storytelling.

Own product outcomes for domain registration platforms across retail, reseller, and registry ecosystems. Lead registration, renewal, transfer, expiry, migrations, compliance requirements, domain operations, API improvements, customer discovery, roadmap prioritization, go-to-market collaboration, and fraud mitigation. Build prototypes with AI coding tools, manage multiple initiatives, and coordinate engineering, marketing, legal, internal teams, and registry partners.

Build and operate secure, scalable, observable infrastructure for AI platforms, web applications, APIs, backend services, and shared platforms across Azure and OCI. Manage Kubernetes environments, cloud networking, CI/CD pipelines, infrastructure automation, databases, caches, queues, monitoring, incident response, reliability, and cost optimization. Translate technical designs into production-ready infrastructure and create reusable platform patterns. Collaborate with AI, application, and architecture teams while troubleshooting across application and infrastructure boundaries.

Build and operate production infrastructure for AI platforms, web applications, backend services, and shared platform capabilities across Azure and OCI. Responsibilities include Kubernetes administration, cloud networking, CI/CD, infrastructure automation, observability, databases, caches, queues, reliability, incident response, scalability, and cost optimization. The role translates technical designs into secure, scalable production environments and creates reusable infrastructure patterns while partnering with AI, application, and architecture teams.

Supervise online sales floor operations, drive team productivity and sales targets, coach and evaluate Business Development Specialists, monitor calls, recommend training, support recruitment, and help develop sales strategies and incentive programs. Ensure policy compliance and deliver exceptional customer service through mentoring, feedback, and regular floor oversight.

Provides technical support for website services, including WordPress launches, email troubleshooting, SSL installation, DNS changes, and basic website issue resolution. Requires strong communication, problem-solving, and organizational skills, plus experience with HTML, CSS, WordPress, and plugins. Basic knowledge of cPanel, domains, SSL, DNS, and email is required. PHP, phpMyAdmin, FTP, Linux, WP-CLI, and Bash are preferred.

Monitor, investigate, and respond to security threats, incidents, vulnerabilities, and anomalous activity across enterprise systems and networks. Develop and tune SIEM detections, automated SOAR playbooks, and threat-informed response processes. Support threat intelligence, forensic analysis, audits, remediation tracking, telemetry onboarding, and security technology evaluations. Collaborate across technical and business teams, provide guidance to junior analysts, and participate in shift or on-call coverage.

Leads complex, cross-functional product and technology programs from strategy through launch and adoption. Coordinates Product, Engineering, Design, Operations, Marketing, and customer-facing teams; manages roadmaps, dependencies, risks, planning, governance, and executive reporting. Partners with engineering on architecture, scalability, reliability, technical debt, and platform modernization. Owns Jira and Confluence artifacts, dashboards, workflows, and process improvements to increase delivery predictability and operational rigor.

Own complex technical escalations across VPS, dedicated, and advanced hosting environments. Troubleshoot Linux systems, networking, DNS, performance, Node.js, Next.js, and containerized applications. Partner with Product and Engineering on agentic hosting platforms, mentor T3 support teams, identify systemic issues, improve products, and create documentation and troubleshooting playbooks for emerging technologies.

Develop and facilitate sales training programs, including instructor-led and virtual sessions, eLearning, job aids, assessments, and multimedia content. Partner with leaders and subject matter experts to identify learning needs, manage training projects, maintain SharePoint resources, coordinate events, support train-the-trainer sessions, and evaluate learner progress and program impact.

Engage inbound chats, customers, and referrals to identify sales opportunities, qualify leads, and route high-value SQLs to Account Executives. Conduct consultative conversations, recommend Bluehost solutions, and uncover upsell and cross-sell opportunities. Maintain accurate CRM records, respond promptly, collaborate across teams, and meet lead response, conversion, qualification, and pipeline goals while delivering a strong customer experience.