Jobs at Newfold Digital

Provide on-floor leadership and coaching for Business Consultants to drive sales, revenue, and quality. Train, motivate, schedule, support escalations, produce performance reports, and collaborate with leadership to meet targets.

Drive agency ecosystem growth by prospecting digital agencies and freelancers, onboarding new partners, managing an agency book of business, identifying sales opportunities, and handling the full sales cycle. The role includes post-sale account management, customer issue resolution, revenue and adoption growth, performance tracking, and relationship development while supporting small and medium-sized businesses.

Manage multiple website delivery projects from customer onboarding through launch. Serve as the primary customer contact, coordinate Design, Copy, Quality Control, Marketing, and fulfillment teams, manage timelines and revisions, provide updates, resolve blockers, maintain documentation, facilitate meetings, and coordinate handoffs to ongoing marketing services. The role requires strong organization, communication, customer relationship management, problem-solving, and WordPress knowledge.

Develops and delivers enablement programs, messaging, scripts, job aids, and creative assets for customer service and sales channels. Partners with operations, product, marketing, and support leadership to improve product knowledge, conversion, cross-selling, productivity, and KPI attainment. Collects frontline feedback, supports multiple projects, communicates updates, and serves as a subject matter expert and trusted advisor across teams.

Closes inbound and outbound sales through phone, email, and live chat. Builds customer rapport, responds to account inquiries, mines customer information, provides solutions, and escalates serious sales issues appropriately. The role requires strong English communication, customer service skills, confidence, competitiveness, and at least one year of sales experience.

Own high-volume outbound sales to small and medium-sized businesses, creating pipeline through cold calls, email, and social outreach. Qualify prospects, conduct discovery, handle objections, manage the full sales cycle, and close new customer accounts. The role focuses on net-new revenue, activity metrics, MRR targets, and consultative positioning of Bluehost’s online business solutions.

Provides technical leadership for Bluehost’s large-scale hosting platform. Sets architecture standards, designs Python and Linux backend systems backed by MySQL, modernizes Perl and cPanel environments, and advances SRE practices. Leads incident response and root-cause analysis, establishes AI-augmented delivery standards, mentors senior engineers, and shapes multi-quarter technical roadmaps for reliable, customer-facing SaaS infrastructure.

Build and own high-performance, customer-facing web applications using React, Redux, and TypeScript. Integrate AI-powered product features, establish frontend engineering standards, optimize scalability and performance, and maintain testing and design systems. Partner with product, design, and backend teams to deliver quickly, mentor engineers, review AI-generated code, establish responsible AI guardrails, and drive continuous delivery in a high-scale SaaS environment.

Develop and maintain Python backend services and internal APIs for high-traffic hosting products. Administer Linux production systems, optimize MySQL queries and schemas, troubleshoot incidents, participate in on-call rotation, and modernize legacy Perl components. Apply AI responsibly across development and delivery, collaborate in Agile teams, contribute to technical decisions, and own reliable feature delivery.

Build scalable, responsive, high-performance customer-facing web applications using React and modern frontend technologies. Translate designs into accessible, reusable experiences; collaborate with product, design, and backend teams; and contribute across development, testing, debugging, deployment, and code reviews. The role also involves optimizing performance, adopting AI-powered development tools, improving engineering processes, and delivering features rapidly in a fast-paced environment.

Leads the technical vision, architecture, and development of scalable React frontend systems serving millions of users. Oversees architecture reviews, production reliability, performance, accessibility, observability, CI/CD, and technical standards. Mentors engineers, drives cross-team initiatives, reduces technical debt, evaluates emerging and AI-powered technologies, and partners with product, design, backend, and leadership teams to deliver high-quality customer-facing experiences.

Build and maintain reliable batch or streaming data pipelines, optimize dimensional data warehouses and complex SQL, and implement testing, monitoring, and data-quality practices. Partner with analytics, product, and engineering teams to create reusable datasets, document data lineage, and support self-service reporting. Use AI-assisted development tools to accelerate pipeline development and debugging.

Evaluates sales interactions for adherence to consultation processes and company policies, provides constructive feedback to leadership, identifies compliance issues and performance opportunities, monitors behavior trends, and escalates agent concerns. The role requires strong communication, diplomacy, organization, attention to detail, adaptability, and the ability to deliver effective feedback while maintaining current knowledge of sales processes, systems, products, and policies.

Build and ship AI-powered customer experiences across React front ends, Java/Spring Boot services, REST APIs, databases, and LLM integrations. Develop production generative AI features using model APIs, tool calling, and agentic workflows. Write tested, maintainable code; troubleshoot production issues; participate in Agile delivery, code reviews, technical design, and architecture decisions involving scalability, reliability, security, observability, latency, and cost.

Designs and operates Kubernetes and cloud-native infrastructure across major cloud platforms. Owns Terraform-based infrastructure, CI/CD pipelines, release management, observability, networking, web-server security, and incident response. The role also establishes responsible AI tooling practices, maintains production reliability, and improves legacy systems through automation and operational best practices.

Build and own high-performance, customer-facing frontend applications using React, Redux, and TypeScript. Integrate AI-powered features, establish AI development guardrails, optimize scalability and reliability, and maintain design systems, testing standards, and continuous delivery practices. Collaborate with product, design, and backend teams while mentoring engineers and driving features from concept through production.

Design, build, and maintain Python backend services and internal APIs for high-traffic hosting platforms. Administer Linux production systems, optimize MySQL queries and schemas, troubleshoot incidents, and participate in on-call rotation. Collaborate with senior engineers and cross-functional teams to deliver tested features, modernize legacy Perl systems, and contribute to technical design decisions. Apply AI responsibly throughout development, debugging, testing, and code review.

Provides technical leadership for Bluehost’s large-scale hosting platform. Sets architecture standards, designs Python and MySQL backend systems on Linux, modernizes Perl and cPanel integrations, and drives reliability engineering practices. Leads complex incident root-cause analysis, establishes AI-augmented delivery standards, mentors senior engineers, and shapes multi-quarter technical roadmaps across the organization.

Provides inbound support to customers using WordPress, including plugin and theme setup, design adjustments, and website troubleshooting. Consults with small business owners to improve website performance, appearance, and customer experience. Requires patience, empathy, strong communication, and a willingness to learn web technology. Training is provided, and prior web hosting or WordPress experience is helpful but not required.

Manage relationships with global accounts and partners, guide system integrations, identify business development opportunities, execute sales and marketing initiatives, present new services, negotiate partnerships, and achieve revenue targets. Coordinate client setups with internal teams, resolve customer issues, maintain pipeline accuracy, and recommend product or policy improvements. The role requires strong communication, business judgment, analytical thinking, stakeholder management, and up to two years of relevant experience.