A Mission That Moves With the Future

At New York Life, our people share a clear purpose: helping individuals, families, and communities build better futures. We combine the stability of a Fortune 100 company with the agility of a modern, tech-enabled organization where collaboration and innovation thrive. Our culture is grounded in integrity, humanity and the strength of diverse perspectives. As we evolve into a more data-driven and AI-enabled enterprise, we’re reimagining how we deliver value and create seamless experiences. We invest in development, inclusive communities and modern ways of working. Here, you can build a meaningful career and shape what’s next. That’s what makes us More powerful, together.

At a glance

Powered by Purpose

Our mission guides everything we do, inspiring teams to deliver financial security and peace of mind for millions.

Empowering your Growth

We offer learning programs, career pathways, and development resources designed to help our people expand their skills and reach their goals.

A Foundation for Your Future

With the backing of a Fortune 100 company and a long-standing mutual structure, employees have the resources and stability to explore new ideas, devel

Innovating for What’s Ahead

Teams across technology, data, and the business work hand-in-hand to create modern solutions that help us serve our customers and communities.

Recently posted jobs

23 Hours AgoSaved
In-Office
Atlanta, GA, USA
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Develops and supports New York Life agents through training, coaching, performance management, prospecting initiatives, sales-system implementation, and development planning. The role delivers NYLIC University curriculum, facilitates group and individual skill-building sessions, monitors agent retention and production, supports field observations, promotes sales initiatives, and partners with General Office leadership to improve agent performance.
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead go-to-market strategy and integrated marketing execution for New York Life’s protection products, including life, disability, and long-term care insurance. Develop positioning, messaging, campaigns, collateral, product launches, sales enablement, and consumer engagement programs. Partner with product, sales, distribution, legal, compliance, analytics, and digital teams while using market insights and performance data to optimize initiatives and drive growth.
23 Hours AgoSaved
Hybrid
Tampa, FL, USA
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Leads the IVR and voice technology function, overseeing telephony platforms, technical teams, support operations, roadmap delivery, governance, production issue resolution, and customer experience metrics. Partners with technology and business stakeholders to prioritize enhancements, translate requirements into executable work, manage critical incidents, and improve operational outcomes. Requires extensive telephony and IVR expertise, leadership, strategic planning, SDLC knowledge, and familiarity with platforms including Amazon Connect, Nuance, Cisco, Finesse, CUIC, and Verint.