Teams at New Relic

Drive mid-enterprise software sales across the Northeast region. Build face-to-face client relationships, navigate complex enterprise deal cycles, present to C-suite stakeholders, and deliver consultative solutions to improve customer experience and time to market. The role requires frequent regional travel, autonomy, collaboration, and approximately five or more years of enterprise software sales experience, preferably involving observability, DevOps, or cloud solutions.

Own product marketing for New Relic Logs, including positioning, messaging, launches, sales enablement, competitive differentiation, pricing and packaging narratives, content creation, customer research, and performance measurement. Partner cross-functionally with Product, Sales, Demand Generation, Enablement, Competitive Intelligence, and Analyst Relations. Translate technical log management, telemetry cost, retention, tiering, and analytics concepts into compelling narratives for technical and executive audiences.

Manage customer renewals, retention, adoption, and expansion for existing SaaS accounts. Build strategic relationships with decision-makers, negotiate contracts, mitigate churn, identify upsell opportunities, and collaborate with account, product, sales, support, legal, and operations teams. Maintain accurate Salesforce records, analyze customer and pipeline data, conduct business reviews, support onboarding, and communicate business value in a quota-carrying environment.