New Flyer Benefits Overview

Leads production quality assurance activities and unionized inspection staff for transit bus manufacturing. Coordinates inspections, corrective actions, non-conformance resolution, process audits, control plans, quality indicators, and ISO-required processes. Partners with production, engineering, customers, suppliers, and inspectors to resolve quality issues and ensure product conformity. Oversees staff training, performance, scheduling, continuous improvement, and compliance with collective agreement requirements.

Provides desktop and helpdesk support for software, hardware, operating systems, printers, networking, telephones, mobile devices, and remote connectivity. Handles support requests, user account management, hardware and software procurement, MAC requests, asset tracking, license management, and issue escalation. Participates in helpdesk coverage and rotational after-hours support, with bi-weekly plant visits and 10% travel for on-site assistance.

Lead the Quality Assurance department at a Winnipeg transit bus manufacturing facility. Responsibilities include maintaining the quality system and ISO 9001 registration, managing quality staff, driving first-time quality and continuous improvement, overseeing inspections, corrective actions, supplier quality, APQP, internal audits, customer liaison activities, and quality budgets. The role requires collaboration with production and other quality leaders in a two-shift operation.