At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.
Lead-to-Cash Solution Architect Job Description
We are looking for a Lead-to-Cash Solution Architect to join our dynamic team! This role will play a crucial part in delivering end-to-end revenue transformations for our customers by leveraging industry-leading solutions such as Salesforce Sales Cloud, Revenue Cloud (CPQ & Billing), and other complementary platforms. The ideal candidate will have deep consulting expertise, the ability to guide customers through their revenue journey, and a strong understanding of sales, operations, and revenue management processes.
Key Responsibilities:
- Collaborate with customers to understand business needs and design scalable Revenue Cloud solutions.
- Lead solution architecture discussions across Sales Cloud, Revenue Cloud (CPQ & Billing), and adjacent technologies to drive business value.
- Partner closely with cross-functional teams, including AI and analytics, to develop innovative solutions that optimize sales and revenue operations.
- Configure Salesforce solutions using platform-native tools such as Flow Builder and Process Builder to support customer needs.
- Guide project teams through the full implementation lifecycle, ensuring successful design, development, testing, and deployment of solutions.
- Mentor and support team members by sharing best practices, industry insights, and technical expertise.
- Collaborate with Salesforce and other technology partners to develop new solution perspectives and stay updated on the latest platform enhancements.
- Support Pre-Sales efforts by providing industry insights, solution demos, and technical guidance during deal execution.
- Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in revenue cloud transformations.
Qualifications:
- 5+ years of hands-on project experience in a revenue domain.
- Proven experience implementing Sales Cloud, CPQ, Billing, or other relevant revenue cloud management solutions.
- Strong understanding of sales processes, sales operations, product management, and business operations.
- Ability to design and implement scalable Salesforce solutions using declarative tools (e.g., Flow Builder, Process Builder).
- Experience guiding customers through complex business and technology transformations.
- Strong client-facing consulting skills, including requirements gathering, solutioning, and enterprise architecture planning.
- Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, Deployment Best Practices, and Governance.
- Experience in Pre-Sales activities, project leadership, and delivering enterprise-grade solutions.
Preferred Skills:
- Hands-on experience with Salesforce Revenue Cloud (CPQ & Billing), Experience Cloud, and other related solutions.
- Background in coaching and mentoring Salesforce professionals.
- Adaptability and openness to evolving business needs and technology landscapes.
- Salesforce Certifications in Sales Cloud, Revenue Cloud (CPQ & Billing), or related domains are a plus.
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!
Top Skills
What We Do
We are NeuraFlash, your Service Cloud and AI experts. As a leading AI and Platinum Consulting / ISV Partner of Salesforce, we are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics.
We are a dynamic and fast-growing team of go-getters who are driven and passionate about customer success. Our team consists of not only certified Salesforce consultants but also AI experts. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein and AI to improve their businesses and get the most out of their Salesforce.com investment.
Our Mission: Here at NeuraFlash we are obsessed with customer success and have a mission of helping our customers build their Salesforce story leveraging the power of AI. We specialize in building solutions that transform and optimize experiences: employee and customer. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. We’re the “Service Cloud Guys” - it’s what we do!