Jobs at NetBox Labs

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.

Drive new logo revenue by researching prospects, executing multi-channel outbound campaigns, qualifying leads, and setting first meetings. Personalize messaging for technical and business buyers, maintain CRM data in HubSpot, and collaborate with Sales to build pipeline.

The Sales Development Representative is responsible for generating new sales opportunities, qualifying leads, and driving first meetings through outbound campaigns and effective communication strategies.

Drive new logo revenue by qualifying prospects, running technical demos and proofs-of-concept, and creating pipeline alongside Sales. Research customer use cases, translate technical value, execute outreach campaigns, and maintain accurate CRM (HubSpot) data to support deal progression and enable sales strategy.

The Accounting Manager will manage billing operations, revenue recognition, accounts receivable, sales tax compliance, and contribute to month-end close in a high-ownership role.

The VP of Engineering will oversee day-to-day operations, guide multiple engineering teams, and drive AI-native software development, ensuring product delivery and quality.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

The TechOps Engineer will enhance customer experience through issue resolution, lead escalations, drive plugin strategies, create technical documentation, and collaborate cross-functionally.

The Community Engagement Manager will foster the NetBox ecosystem by managing community interactions, promoting engagement, and building programs to support users and contributors across various digital platforms.

Own NetBox Core product direction and commercial delivery, steward the open source community, drive data model and API roadmap, translate customer needs into shipped features, and align cross-functional teams on releases, pricing, and platform capabilities.